98,516 Jobs in Malaysia

The Customer Service Executive (English+Bahasa Speaker) role is a vital position within a back-office support team for an e-hailing and deliveries service. This role focuses on delivering exceptional customer service through telephone, chat, and email interactions, ensuring customer inquiries are resolved efficiently and accurately. The position is based onsite in Johor Bahru, operates on a 24-month contract, and follows a Monday-to-Friday schedule with compulsory work on public holidays, with shift options of 9:00 AM to 6:30 PM or 10:00 AM to 7:30 PM.

Key responsibilities include providing continuous helpdesk support to address customer inquiries related to the e-hailing and deliveries service. You will employ strong interpersonal and communication skills to resolve customer issues promptly, conducting basic probing to determine appropriate next steps for inquiries. The role requires exceeding customer expectations by delivering high-quality service and accurate information while maintaining a professional and empathetic demeanor. You will work collaboratively in a team environment to achieve key performance indicator (KPI) targets and service level agreements (SLAs), contributing to the overall success of the project.

The role demands proficiency in both English and Bahasa Melayu to effectively communicate with a diverse customer base. Candidates must demonstrate good computer literacy to navigate systems and manage customer interactions across multiple channels. The ability to work independently, multitask, and adapt to a fast-paced environment is essential. You will also participate in training to enhance your skills and ensure alignment with project requirements.

To qualify, candidates must be at least 18 years old and have completed SPM, UEC, SKM 3, SVM 3, or IGCSE certificates. No prior work experience is required, making this role suitable for entry-level candidates, though the ability to meet performance standards and maintain a high level of accuracy is critical. Candidates must be willing to work onsite in Johor Bahru, including on public holidays, and be available for overtime if required. Candidates should not have a history of frequent job changes (staying less than a year per company) and must be current residents of Malaysia.

Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)

Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.

Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400

Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes

Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments

Location - Shah Alam, Selangor

Level - Professional

Function - Product R&D

Working Pattern - Hybrid (three days per week in office)

Benefits - Benefits at Ideagen

Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out!

As Senior Technical Project Manager, you will play a key role in ensuring product delivery to our customers and business. You will be the focal point, ensuring effective co-ordinational and alignment across all stakeholders involved in the delivery of software products, including Senior Management, Product, UX, Engineering, Cloud Operations, and more. Working in a fast-paced and agile environment, you will be responsible for the iterative delivery of value, with continuous feedback from customers and our business partners. This role offers strong personal and professional growth opportunities to the right person, and the ability to deliver software that has a meaningful impact on the world.

• Accountable for product delivery and ensuring continuous value flow to both customers and the business.

• Leads rolling roadmap planning, estimation, resource planning, budgeting, and change management using a lean delivery model.

• Facilitates agile ceremonies such as stand-ups, walk-the-wall sessions, and project updates to ensure work is visible, coordinated, and progressing.

• Coordinates cross-functional team activities, proactively manages dependencies, and ensures priorities are clear and visible at all times.

• Monitors work-in-progress (WIP), removes internal roadblocks, and eliminates external blockers to maintain smooth delivery flow.

• Tracks and reports progress through burndowns and project health metrics, communicating status, issues, and actions clearly to stakeholders.

• Keeps senior leadership informed on timelines, risks, scope, and budget, escalating when necessary to protect delivery outcomes.

• Drives continuous improvement, facilitates retrospectives, supports team ways of working, and mentors junior team members.

• Bachelor's degree in Computer Science, Business, or related field, or equivalent relevant work experience.

• Over 10 years of experience in product delivery, with 8+ years in Technical Project Management across global teams and projects.

• Proven expertise in applying Lean and Agile methodologies to software product and SaaS delivery initiatives.

• Holds a Project Management certification or equivalent hands-on experience.

• Skilled in managing onshore-offshore project models and working with cross-functional, globally distributed teams.

• Strong communication and presentation abilities, with a track record of effective stakeholder engagement.

• Proficient in tools such as JIRA, Confluence, Aha!, and other product/project management platforms.

• Actively mentors and supports junior team members, fostering growth and best practices.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.  So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place! 

 #LI-SA1 #LI-FullTime

Job Responsibilities

1. Analyze past results (weekly and monthly), perform variance analysis, identify trends, and make recommendations for improvements.
2. Creates financial models bases on analyses to support organizational decision making.
3. Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards.
4. Increase productivity by developing automated reporting/forecasting tools.
5. Work closely with stakeholders to improve their department's performance.
6. Work closely with the accounting team to ensure accurate financial reporting.
7. Perform budgeting and rolling forecast of company's / department's performance.
8. Performs other related duties as assigned.

Overview

The Farm Manager is responsible for the overall management and supervision of agricultural activities within the plantation. This role covers crop planning, land preparation, planting, pest and disease management, harvesting, and post-harvest processes. The Farm Manager will ensure sustainable farming practices, cost efficiency, and high-quality crop production while leading and motivating the farm workforce.

• Farm Operations: Plan, organize, and oversee daily agricultural operations including soil preparation, planting, fertilization, irrigation, crop protection, and harvesting. Monitor crop health and growth to ensure optimum yield and quality. Implement sustainable and modern farming practices (organic farming, integrated pest management, precision farming where applicable).
• Resource & Equipment Management: Ensure proper use and maintenance of farm machinery, tools, and infrastructure. Manage procurement and stock of agricultural inputs such as seeds, fertilizers, pesticides, and other supplies. Optimize land use and resources to improve productivity.
• Workforce Management: Supervise, train, and lead farm workers to achieve operational efficiency. Plan work schedules, delegate tasks, and monitor performance. Ensure health, safety, and welfare of all workers in line with regulations.
• Budget & Reporting: Assist in preparation and monitoring of farm budgets and cost control measures. Keep accurate records of farm activities, production, expenses, and yield data. Report regularly to management on farm performance, challenges, and improvement plans.
• Compliance & Sustainability: Ensure compliance with agricultural standards, safety regulations, and environmental policies. Promote sustainable farming practices to preserve soil fertility, biodiversity, and water resources.

• Bachelor's Degree/Diploma in Agriculture, Agronomy, Plantation Management, or related field.
• Minimum 5 years of experience in farm/plantation management (preferably in large-scale agriculture).
• Strong knowledge of crop management, soil health, irrigation systems, and pest/disease control.
• Proven leadership, problem-solving, and decision-making skills.
• Good organizational and communication abilities.
• Willing to work on-site in plantation/agricultural settings.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Strategy/Planning, Management, and Training
• Industries: Agriculture, Construction, Mining Machinery Manufacturing, Wholesale Raw Farm Products, and Retail

Overview

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Reporting to the lead data scientist, this role is responsible for the conceptualization, sourcing and implementation of data science projects aimed at improving business performance through data driven insights.

Responsibilities

• Organize, analyse and interpret data to uncover patterns and trends and establish how these findings can help increase business value through making better informed decisions;
• Support the implementation of data science projects aimed at improving business performance across distribution, underwriting, claims and customer service;
• Work closely with the Data Engineering Team to ensure adequate data infrastructure is in place to support the availability and efficient blending of traditional, unstructured and also third party data for various analytics projects;
• Collaborate with third party solutions providers to identify next generation analytics solutions through a series of proof of concepts (POC);
• Work closely with various business owners to operationalize successful POCs into daily operations;
• Build up an analytics knowledge repository with the aim of industrializing the use of effective advanced analytics models across the company.

We are looking for people who

• Degree in analytics or mathematic disciplines required (e.g. analytics, statistics, mathematics, data science);
• 3-6 years of experience in data science, business intelligence and implementation of analytics projects required;
• Advanced experience in SQL, Python, Dataiku, Tableau or other analytical tools required;
• Experienced in handling and processing different types of data (structured, semi-structured and unstructured);
• Excellent written and verbal communication skills with demonstrated success in persuading cross functional business stakeholders to implement change required;
• Experience in Insurance or Financial Services a plus.
• Experience in GenAI a plus.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

• Mid-Senior level

• Full-time

• Other

• Insurance

Referrals increase your chances of interviewing at GREAT EASTERN by 2x

Junior Data Scientist (Recent graduates are encouraged to apply)

Location

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Posted: 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

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Overview

Hepmil Malaysia is a digital content and creator agency that connects brands with Gen Z and young millennials through hyper-localized, entertaining content. Home to pages like MGAG and Hepmil Creators’ Network (HCN), we help brands engage audiences with content that’s proudly local, proudly ridiculous, and always relatable.

We’re looking for a Head of Creative to shape the creative vision for our campaigns, inspire our creative team, and push the boundaries of how brands show up in culture. This role requires both strategic thinking and hands-on creative leadership — balancing bold ideas with sharp execution.

• Develop breakthrough, social-first creative ideas that align with client objectives while engaging Gen Z and millennial audiences.
• Translate insights, platform trends, and cultural conversations into creative strategies and campaign concepts.
• Partner with Strategy and Accounts teams to ensure ideas are both creatively strong and business-relevant.
• Lead ideation workshops and brainstorming sessions, inspiring both clients and internal teams.
• Lead creative development for new business pitches, delivering compelling narratives that win clients’ confidence.
• Collaborate with Business Development to craft pitch decks, proposals, and creative treatments.
• Represent the creative vision in client presentations, ensuring alignment with brand needs and Hepmil’s unique strengths.
• Drive creative excellence that translates into measurable business growth and revenue generation.
• Partner with leadership to identify new creative products, services, and monetisation opportunities.
• Balance creative ambition with commercial impact ensuring campaigns not only resonate culturally but also deliver ROI.
• Lead, mentor, and grow a team of designers, writers, and content creators.
• Establish and maintain a creative culture that values originality, collaboration, and continuous improvement.
• Provide regular feedback, training, and support to elevate the team’s creative capabilities.
• Be a visible creative ambassador for Hepmil Malaysia — both internally and externally.
• Present creative concepts and campaign strategies to clients in a clear, persuasive, and engaging way.
• Build strong relationships with clients, becoming a trusted partner in creative problem-solving.
• Work closely with the Regional Creative Strategy Head and Country Manager to align on creative vision and growth.
• Stay ahead of emerging social media formats, creator trends, and platform algorithms.
• Experiment with new formats (short-form video, memes, interactive campaigns, AR/VR, etc.) to keep Hepmil at the cutting edge.
• Contribute to thought leadership by producing internal trend reports, creative playbooks, or POVs for clients.

• Proven Track Record: Minimum 8+ years in a creative, content, or digital agency environment, with at least 4 years in a senior leadership role driving teams and creative output.
• Platform Expertise: Strong mastery of social platforms especially TikTok, Instagram, Meta, and YouTube with a pulse on emerging formats and innovations.
• Cultural Fluency: Deep understanding of the social content ecosystem, particularly short-form video, memes, and culturally relevant formats that shape conversations among Gen Z and millennials.
• Strategic Impact: Demonstrated ability to craft creative strategies that not only push creative boundaries but also deliver measurable business impact for brands.
• Leadership & Collaboration: Proven experience leading and inspiring creative teams, managing multiple stakeholders, and successfully driving campaigns from ideation to execution.
• Client & Pitch Excellence: Exceptional presentation and communication skills, with the ability to sell bold ideas, influence decision-makers, and energize both clients and internal teams.
• Operational Strength: Strong organizational and project management capabilities, with meticulous attention to detail and the ability to juggle multiple projects under tight timelines.
• Bonus Edge: Exposure to branded video content, creator collaborations, influencer marketing, or social commerce will be a strong advantage.
• Agility: Comfortable thriving in a hybrid work setup and fast-paced, ever-evolving agency environment.

• Lead the creative charge at one of Malaysia’s most exciting content companies.
• Shape how brands connect with Gen Z and young millennials through culturally relevant, entertaining content.
• Work with a talented, passionate, and fun team behind MGAG and HCN.
• Enjoy a culture that values both creativity and memes, while giving you the space to innovate and grow.

Note: This description reflects the role and requirements for the Head of Creative Strategy at Hepmil Malaysia and does not include extraneous postings or outdated content.

TNG Digital WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

TNG Digital WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

• Identify and assess the regulatory risk associated with TNGD’s activities.
• Perform appropriate review to evaluate the adequacy of internal control put in place by business and support units within TNGD to manage regulatory compliance risk and promptly follow up on any identified deficiencies and plans to address such deficiencies.
• Implement and review compliance policies in relation to the Company’s digital payments business and ensure high compliance with regulatory requirements.
• Identifies changes in legislation or regulatory environment and communicate their impact to the Company.
• Assist the Head of Compliance and Governance in developing the annual Compliance Plan.
• Report and identify any issues in relation to Compliance, Governance and AML matters to the Head of Compliance and Governance and suggest ways to overcome the issues.
• Manage AML team in performing AML related matters, i.e. name screening, transaction monitoring, etc.
• Assist other business units in obtaining regulatory approvals.
• To coordinate with relevant stakeholders to ensure audit findings closure within the agreed timeline.
• Reporting of compliance risk, including the results of compliance risk assessment undertaken during the review period, incidents of non- compliance and deficiencies, assessment of impact (both financial and non- financial), disciplinary action taken, recommendation of corrective measures to address non-compliance incidents identified.
• Advise the Head of Compliance and Governance, Senior Management and business and support units within TNGD on compliance, regulatory and AML requirements, this includes keeping them informed on the developments affecting compliance, regulatory and AML requirements and providing the Head of Compliance and Senior Management with an assessment of their implications on TNGD’s compliance risk profile and capacity to manage risk going forward.
• Ensure adequate guidance and training is provided to all employees of TNGD on relevant compliance and regulatory requirements governing TNGD’s activities including guidance on the implementation of internal controls to manage compliance risk.
• Cascade compliance and regulatory requirements information and/or updates to business and support units within TNGD.
• To ensure compliance department operating cost is within allocated budget.

• Minimum tertiary qualification in Law, Banking, Finance or related fields.
• 9 or more years of working experience in Compliance, preferably in the financial sector.
• Knowledge of legislation, rules and regulatory requirements in relation to the financial sector.
• Excellent written and verbal communication skills.
• Ability to manage stakeholders across all levels.
• Flexi working hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and caliber. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing:

Note: Only shortlisted candidates will be contacted.

• Mid-Senior level

• Full-time

• Other

Referrals increase your chances of interviewing at TNG Digital by 2x

Get notified about new Head of Compliance jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

• Plan, execute, and optimize digital marketing campaigns across multiple channels (Google Ads, Meta Ads, LinkedIn, SEO, EDMs, etc.).
• Manage and grow WMA’s social media presence with engaging content and campaigns.
• Develop creative strategies to increase event registrations, leads, and brand awareness.
• Monitor, analyze, and report on campaign performance using digital analytics tools.
• Collaborate with internal teams to design content, visuals, and marketing materials.
• Stay updated with digital marketing trends and tools to improve effectiveness.
• Mentor and guide junior marketing team members.