126,837 Jobs in Malaysia

The Customer Service Executive (English+Bahasa Speaker) role is a vital position within a back-office support team for an e-hailing and deliveries service. This role focuses on delivering exceptional customer service through telephone, chat, and email interactions, ensuring customer inquiries are resolved efficiently and accurately. The position is based onsite in Johor Bahru, operates on a 24-month contract, and follows a Monday-to-Friday schedule with compulsory work on public holidays, with shift options of 9:00 AM to 6:30 PM or 10:00 AM to 7:30 PM.

Key responsibilities include providing continuous helpdesk support to address customer inquiries related to the e-hailing and deliveries service. You will employ strong interpersonal and communication skills to resolve customer issues promptly, conducting basic probing to determine appropriate next steps for inquiries. The role requires exceeding customer expectations by delivering high-quality service and accurate information while maintaining a professional and empathetic demeanor. You will work collaboratively in a team environment to achieve key performance indicator (KPI) targets and service level agreements (SLAs), contributing to the overall success of the project.

The role demands proficiency in both English and Bahasa Melayu to effectively communicate with a diverse customer base. Candidates must demonstrate good computer literacy to navigate systems and manage customer interactions across multiple channels. The ability to work independently, multitask, and adapt to a fast-paced environment is essential. You will also participate in training to enhance your skills and ensure alignment with project requirements.

To qualify, candidates must be at least 18 years old and have completed SPM, UEC, SKM 3, SVM 3, or IGCSE certificates. No prior work experience is required, making this role suitable for entry-level candidates, though the ability to meet performance standards and maintain a high level of accuracy is critical. Candidates must be willing to work onsite in Johor Bahru, including on public holidays, and be available for overtime if required. Candidates should not have a history of frequent job changes (staying less than a year per company) and must be current residents of Malaysia.

Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)

Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.

Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400

Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes

Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments

Location - Shah Alam, Selangor

Level - Professional

Function - Product R&D

Working Pattern - Hybrid (three days per week in office)

Benefits - Benefits at Ideagen

Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out!

As Senior Technical Project Manager, you will play a key role in ensuring product delivery to our customers and business. You will be the focal point, ensuring effective co-ordinational and alignment across all stakeholders involved in the delivery of software products, including Senior Management, Product, UX, Engineering, Cloud Operations, and more. Working in a fast-paced and agile environment, you will be responsible for the iterative delivery of value, with continuous feedback from customers and our business partners. This role offers strong personal and professional growth opportunities to the right person, and the ability to deliver software that has a meaningful impact on the world.

• Accountable for product delivery and ensuring continuous value flow to both customers and the business.

• Leads rolling roadmap planning, estimation, resource planning, budgeting, and change management using a lean delivery model.

• Facilitates agile ceremonies such as stand-ups, walk-the-wall sessions, and project updates to ensure work is visible, coordinated, and progressing.

• Coordinates cross-functional team activities, proactively manages dependencies, and ensures priorities are clear and visible at all times.

• Monitors work-in-progress (WIP), removes internal roadblocks, and eliminates external blockers to maintain smooth delivery flow.

• Tracks and reports progress through burndowns and project health metrics, communicating status, issues, and actions clearly to stakeholders.

• Keeps senior leadership informed on timelines, risks, scope, and budget, escalating when necessary to protect delivery outcomes.

• Drives continuous improvement, facilitates retrospectives, supports team ways of working, and mentors junior team members.

• Bachelor's degree in Computer Science, Business, or related field, or equivalent relevant work experience.

• Over 10 years of experience in product delivery, with 8+ years in Technical Project Management across global teams and projects.

• Proven expertise in applying Lean and Agile methodologies to software product and SaaS delivery initiatives.

• Holds a Project Management certification or equivalent hands-on experience.

• Skilled in managing onshore-offshore project models and working with cross-functional, globally distributed teams.

• Strong communication and presentation abilities, with a track record of effective stakeholder engagement.

• Proficient in tools such as JIRA, Confluence, Aha!, and other product/project management platforms.

• Actively mentors and supports junior team members, fostering growth and best practices.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.  So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place! 

 #LI-SA1 #LI-FullTime

Overview

Freelance Peer Reviewer - Gastroenterology and Hepatology – Cactus Communications

We are currently looking for researchers, retired researchers, and former researchers who can perform peer reviews for journals and publishers. You should be able to disclose your full name and affiliations with the publishers.

• Doctorate (PhD/MD) or equivalent advanced degree in the subject area.
• At least two publications in the last two years in your field.
• Thorough understanding of research methodologies and ethical principles within the relevant discipline.
• Excellent analytical and critical thinking skills.
• Strong written communication skills with the ability to provide clear, concise, and constructive feedback.
• Ability to adhere to deadlines and manage time effectively.
• Commitment to maintaining confidentiality and objectivity.
• Prior experience as a peer reviewer for academic journals is highly desirable.
• Familiarity with online manuscript submission and review systems.

• Assess Novelty: Assess whether the manuscript is original and adds new knowledge or insights to the field of study.
• Evaluate Study Design and Methodology: Assess whether the study design and methods are appropriate, comprehensive, and clearly described to ensure that the research can be accurately reproduced in the future.
• Literature Review: Check whether the manuscript thoroughly incorporates and cites relevant, up-to-date research in the field.
• Analyse Results and Conclusions: Evaluate whether the results are presented clearly and appropriately, and whether the conclusions are supported by the data and significant to the field.
• Providing Constructive Feedback: Provide constructive feedback, suggesting improvements or highlighting any flaws, omissions, or ethical concerns.
• Recommend Publication: Based on your evaluation, the journal editor will decide whether the manuscript should be accepted, revised, or rejected.

• Entry level

• Contract

• Health Care Provider, Research, and Writing/Editing

• IT Services and IT Consulting
• Research Services
• Writing and Editing

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We are seeking analog/mixed-signal IP layout and physical design to lead layout implementation, RTL-to-GDSII execution and mentor juniors while working with top EDA tools. Be part of a team building high-performance semiconductor solutions. Job Description:• Independently execute layout of analog/mixed-signal IP blocks (e.g., ADCs, LDOs, PLLs, bandgaps, IOs)• Work closely with logic and circuit designers to meet performance, area, and matching constraints• Support top-level floorplanning and layout integration• Perform DRC/LVS/PEX and support sign-off processes• Participate in technical reviews and contribute to best practices in layout & physical design methodology• Block execution of physical design, including synthesis, Place and Route and Design and Timing Closure• Lead and guide junior engineers on the block execution

Overview

Freelance Peer Reviewer - Gastroenterology and Hepatology – Cactus Communications

We are currently looking for researchers, retired researchers, and former researchers who can perform peer reviews for journals and publishers. You should be able to disclose your full name and affiliations with the publishers.

• Doctorate (PhD/MD) or equivalent advanced degree in the subject area.
• At least two publications in the last two years in your field.
• Thorough understanding of research methodologies and ethical principles within the relevant discipline.
• Excellent analytical and critical thinking skills.
• Strong written communication skills with the ability to provide clear, concise, and constructive feedback.
• Ability to adhere to deadlines and manage time effectively.
• Commitment to maintaining confidentiality and objectivity.
• Prior experience as a peer reviewer for academic journals is highly desirable.
• Familiarity with online manuscript submission and review systems.

• Assess Novelty: Assess whether the manuscript is original and adds new knowledge or insights to the field of study.
• Evaluate Study Design and Methodology: Assess whether the study design and methods are appropriate, comprehensive, and clearly described to ensure that the research can be accurately reproduced in the future.
• Literature Review: Check whether the manuscript thoroughly incorporates and cites relevant, up-to-date research in the field.
• Analyse Results and Conclusions: Evaluate whether the results are presented clearly and appropriately, and whether the conclusions are supported by the data and significant to the field.
• Providing Constructive Feedback: Provide constructive feedback, suggesting improvements or highlighting any flaws, omissions, or ethical concerns.
• Recommend Publication: Based on your evaluation, the journal editor will decide whether the manuscript should be accepted, revised, or rejected.

• Entry level

• Contract

• Health Care Provider, Research, and Writing/Editing

• IT Services and IT Consulting
• Research Services
• Writing and Editing

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Freelance Peer Reviewer - Gastroenterology and Hepatology – Cactus Communications

We are currently looking for researchers, retired researchers, and former researchers who can perform peer reviews for journals and publishers. You should be able to disclose your full name and affiliations with the publishers.

• Doctorate (PhD/MD) or equivalent advanced degree in the subject area.
• At least two publications in the last two years in your field.
• Thorough understanding of research methodologies and ethical principles within the relevant discipline.
• Excellent analytical and critical thinking skills.
• Strong written communication skills with the ability to provide clear, concise, and constructive feedback.
• Ability to adhere to deadlines and manage time effectively.
• Commitment to maintaining confidentiality and objectivity.
• Prior experience as a peer reviewer for academic journals is highly desirable.
• Familiarity with online manuscript submission and review systems.

• Assess Novelty: Assess whether the manuscript is original and adds new knowledge or insights to the field of study.
• Evaluate Study Design and Methodology: Assess whether the study design and methods are appropriate, comprehensive, and clearly described to ensure that the research can be accurately reproduced in the future.
• Literature Review: Check whether the manuscript thoroughly incorporates and cites relevant, up-to-date research in the field.
• Analyse Results and Conclusions: Evaluate whether the results are presented clearly and appropriately, and whether the conclusions are supported by the data and significant to the field.
• Providing Constructive Feedback: Provide constructive feedback, suggesting improvements or highlighting any flaws, omissions, or ethical concerns.
• Recommend Publication: Based on your evaluation, the journal editor will decide whether the manuscript should be accepted, revised, or rejected.

• Entry level

• Contract

• Health Care Provider, Research, and Writing/Editing

• IT Services and IT Consulting
• Research Services
• Writing and Editing

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Our Client is a Global Software Vendor. Due to expansion, they are seeking for an experienced Solutions Architect, based in Penang, as a technical expert to assist the project team in the implementation of the Manufacturing Execution Systems (MES) and the Manufacturing Operations Management (MOM) projects.

• Act as the Technical Leader on MOM/MES project implementation
• Assess customer needs and create product requirements documentation
• Interview with customer personnel, analyze business problems and requirements, and design the appropriate technical solutions which satisfy customer’s business requirements
• Involve in strategic planning and development of the MOM/MES architecture
• Work closely with the project manager and the project team in the entire implementation stage including the Scope and Solution Design process

• Bachelor’s degree in Computer Science, Engineering or related disciplines
• Around 10 years of experience in implementing and configuring manufacturing applications (such as MES/MOM), shop floor systems (such as SCADA, HMI), or enterprise applications (such as EPR, PLM, APS, LMS, etc.)
• Experience of being a subject matter expert in defining and managing customer expectations and translate customer requirements into technical documentation
• Solid understanding of various SDLC processes with strong programming skills preferably in .Net (C#, ASP, VB), C, Java, J2EE, etc.
• Strong Object Oriented background with RDMS including MS-SQL or Oracle is desirable
• High level project management skills with technical lead experience are highly desirable
• Excellent Communication skills in both verbal and written English
• Willing to travel (around 5-10%)

Overview

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Director of Operationsoverseesand directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.

What will I be doing?

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards:

• Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, theGM, DBD, FC & HRD.
• In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety.
• Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service).
• Train and implement Hilton standards and related departmental regulations.
• Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition.
• Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.
• Analyze costson a monthly basisand prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services.
• Manage all direct reports professionally, encouraging good teamwork and operations.
• Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report
• Conduct regular Operations meetings including all direct reports.
• Supervise team members’ performance and grooming daily.
• Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws.
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.
• Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).
• Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing.
• Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.
• Evaluate competitors’ products and price policies twice a year.
• Ensure that VIP guests receive the care and service they deserve every day.
• Adhere to the hotel’s security and emergency policies and procedures.
• Assist the General Manager in all activities and functions related to the daily operations of the hotel.
• Complete relevant tasks assigned by the General Manager.
• Acting deputy in the General Manager’s absence.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Carry out any other reasonable duties and responsibilities as assigned.

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, youshould maintain the attitude,behaviours, skills, and values that follow:

• Hospitality: Passionate about delivering exceptional guest experiences.
• Integrity: Do the right thing, all the time.
• Leadership: Strive to be leader in our industry and in our communities.
• Teamwork: A team player in everything you do.
• Ownership: Take ownership of your actions and decisions.
• Now: Operate with a sense of urgency and discipline.
• College degree or equivalent.
• At least 3 years of relevant experience.
• Experienced in the Hospitality, Travel or Leisure industry management.
• Proficient in English to meet business needs.
• Proficient in Microsoft Office.
• Strong commercial acumen.
• Resourceful, creative and able to maintain flexibility.
• Experience in F&B and Rooms Management preferred.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!