50,221 Jobs in Malaysia

The Customer Service Executive (English+Bahasa Speaker) role is a vital position within a back-office support team for an e-hailing and deliveries service. This role focuses on delivering exceptional customer service through telephone, chat, and email interactions, ensuring customer inquiries are resolved efficiently and accurately. The position is based onsite in Johor Bahru, operates on a 24-month contract, and follows a Monday-to-Friday schedule with compulsory work on public holidays, with shift options of 9:00 AM to 6:30 PM or 10:00 AM to 7:30 PM.

Key responsibilities include providing continuous helpdesk support to address customer inquiries related to the e-hailing and deliveries service. You will employ strong interpersonal and communication skills to resolve customer issues promptly, conducting basic probing to determine appropriate next steps for inquiries. The role requires exceeding customer expectations by delivering high-quality service and accurate information while maintaining a professional and empathetic demeanor. You will work collaboratively in a team environment to achieve key performance indicator (KPI) targets and service level agreements (SLAs), contributing to the overall success of the project.

The role demands proficiency in both English and Bahasa Melayu to effectively communicate with a diverse customer base. Candidates must demonstrate good computer literacy to navigate systems and manage customer interactions across multiple channels. The ability to work independently, multitask, and adapt to a fast-paced environment is essential. You will also participate in training to enhance your skills and ensure alignment with project requirements.

To qualify, candidates must be at least 18 years old and have completed SPM, UEC, SKM 3, SVM 3, or IGCSE certificates. No prior work experience is required, making this role suitable for entry-level candidates, though the ability to meet performance standards and maintain a high level of accuracy is critical. Candidates must be willing to work onsite in Johor Bahru, including on public holidays, and be available for overtime if required. Candidates should not have a history of frequent job changes (staying less than a year per company) and must be current residents of Malaysia.

Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)

Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.

Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400

Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes

Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments

Location - Shah Alam, Selangor

Level - Professional

Function - Product R&D

Working Pattern - Hybrid (three days per week in office)

Benefits - Benefits at Ideagen

Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out!

As Senior Technical Project Manager, you will play a key role in ensuring product delivery to our customers and business. You will be the focal point, ensuring effective co-ordinational and alignment across all stakeholders involved in the delivery of software products, including Senior Management, Product, UX, Engineering, Cloud Operations, and more. Working in a fast-paced and agile environment, you will be responsible for the iterative delivery of value, with continuous feedback from customers and our business partners. This role offers strong personal and professional growth opportunities to the right person, and the ability to deliver software that has a meaningful impact on the world.

• Accountable for product delivery and ensuring continuous value flow to both customers and the business.

• Leads rolling roadmap planning, estimation, resource planning, budgeting, and change management using a lean delivery model.

• Facilitates agile ceremonies such as stand-ups, walk-the-wall sessions, and project updates to ensure work is visible, coordinated, and progressing.

• Coordinates cross-functional team activities, proactively manages dependencies, and ensures priorities are clear and visible at all times.

• Monitors work-in-progress (WIP), removes internal roadblocks, and eliminates external blockers to maintain smooth delivery flow.

• Tracks and reports progress through burndowns and project health metrics, communicating status, issues, and actions clearly to stakeholders.

• Keeps senior leadership informed on timelines, risks, scope, and budget, escalating when necessary to protect delivery outcomes.

• Drives continuous improvement, facilitates retrospectives, supports team ways of working, and mentors junior team members.

• Bachelor's degree in Computer Science, Business, or related field, or equivalent relevant work experience.

• Over 10 years of experience in product delivery, with 8+ years in Technical Project Management across global teams and projects.

• Proven expertise in applying Lean and Agile methodologies to software product and SaaS delivery initiatives.

• Holds a Project Management certification or equivalent hands-on experience.

• Skilled in managing onshore-offshore project models and working with cross-functional, globally distributed teams.

• Strong communication and presentation abilities, with a track record of effective stakeholder engagement.

• Proficient in tools such as JIRA, Confluence, Aha!, and other product/project management platforms.

• Actively mentors and supports junior team members, fostering growth and best practices.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.  So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place! 

 #LI-SA1 #LI-FullTime

This job is a fantastic opportunity for a Junior Marketing Associate who loves creativity! You might like this job because you'll create engaging content for social media, learn SEO, and work with trendy video formats like TikTok.

We’re looking for a creative, motivated, and trend-aware Junior Marketing Associate to join our team. This is an exciting opportunity for an early-career marketer who wants to grow across the full spectrum of 360 marketing , from social media and video content to inbound strategies such as SEO and blog marketing.

You’ll be hands-on in content creation, social media management, and short-form video production, while also gaining valuable experience in inbound marketing techniques that drive long-term growth and lead generation.

• Create engaging digital content including social media posts, short-form videos, blogs, and visuals.
• Plan and shoot content for platforms like Instagram Reels, TikTok, and YouTube Shorts.
• Stay current with trends, formats, and audience behavior on social platforms.
• Plan and execute content calendars across various channels.
• Learn and assist with inbound marketing strategies including SEO and blog marketing.
• Collaborate with designers, content strategists, and other marketing team members to deliver consistent messaging across all touchpoints.

• Strong understanding of current social media trends, platforms (Instagram and TikTok), and content formats
• Hands-on experience in shooting content for social media (using a phone or camera)
• Ability to brainstorm and execute content ideas that align with brand goals and trending topics
• Excellent command of English, both written and verbal for content creation and communication
• A creative mindset with a keen eye for visual storytelling
• Self-motivated, organized, and able to manage multiple tasks in a fast-paced environment
• A team player who’s open to feedback and collaborative work

Digital Marketing

Social Media Management

Content Marketing

Your choice to work from home or work in the office.

Friendly colleagues, seriously fun. Young, talented and passionate team.

You will experience the full creative and marketing work cycle. Work with reputable SMEs, MNCs and Corporates.

Employee benefit of the yearly medical claim.

Entitle to allowance claims for optic and dental.

Parental leave, maternity leave, paid time off, annual leave, medical leave and bereavement.

ABOUT USFounded in 2017, Walk Production is a full-service branding agency that specialises in branding and design, copywriting, website development, digital marketing and more. We work with clients like Foodpanda, Legoland, SIRIM, Desa Parkcity and more.We Walk to ConnectWith our dedicated team of consultants, writers and designers, we strive in helping our clients to connect with their audience from all walks of.

• Develop or enhance innovative cybersecurity software products.
• Design and implement scalable software architecture.
• Conduct performance analysis, bottleneck identification, and system optimization.
• Review code and provide constructive feedback to improve code quality.
• Troubleshoot issues and refactor code.
• Work collaboratively with colleagues to define, design, and ship new features.
• Mentor junior developers and provide technical guidance.

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• At least three years of professional software development experience.
• Experience with software development methodologies, tools, and best practices.
• Proficiency in programming languages such as Python, C++.
• Experienced in software technologies such as NoSQL, key-value store, messaging system etc.
• Experienced in developing efficient algorithms/code.
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication and teamwork skills.
• Prior experience in cybersecurity is a plus.
• Must be a Malaysian citizen or Malaysian Permanent Resident.

• Engage in impactful work aimed at addressing significant cybersecurity challenges.
• Chalk up valuable experience and insights within the cybersecurity industry.
• Receive a competitive salary package.
• Annual flexi benefits and reimbursement for health screening expenses.
• Enjoy 18 days of annual leave, with increments based on years of service.
• Our office is near Bangsar South, next to LRT.

Join to apply for the Senior Data Scientist (Analytics) - Deliveries role at Grab.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

The ACE (GrabFood, GrabMart, GrabExpress, OmniCommerce) Analytics team is the analytics and data powerhouse behind Grab's critical business segment. Here, innovation meets action. We're not just a team; we're trailblazers, committed to solving the most pressing challenges for our consumers, driver-partners, and merchant-partners leveraging data. From revolutionizing the consumer order experience to enhancing platform reliability, we strive to make Grab the first choice, every time.

Reporting to Senior Analytics Manager, you'll collaborate across disciplines (Product, Business, Engineering, Design, and Data Science) to transform data into dynamic solutions. Your insights will directly help develop groundbreaking products and initiatives, setting new benchmarks for excellence. This isn't just any role; it's a chance to make a tangible impact on millions of lives every day.

This role is based in Petaling Jaya and onsite.

• You will propose cutting-edge product ideas by diving deep into data, addressing the most pressing customer challenges.
• You will apply your mastery of data to uncover trends, decode anomalies, and tell compelling stories that inspire action.
• You will collaborate with stakeholders to define key product metrics and design experiments including A/B testing that shape the future of our products.
• You will design and manage data specifications for new products, ensuring accurate data collection in collaboration with the engineering teams.
• You will drive significant improvements across our platforms, enhancing user experience and contributing to our mission of excellence.

• At least 4 years in data-related or quantitative fields
• Fluent in SQL, Python, R, or other scripting/programming languages, and comfortable with very large datasets and complex ETL processes.
• Statistical knowledge is a must. You have hands-on experience in running and analyzing controlled experiments, turning data into actionable insights. You're almost like an A/B Test Sensei!
• Data visualization and storytelling skills. Experience creating dashboards using Tableau or other visualization tools. Knowledge of Azure tool stack (Databricks, PowerBI, Azure Data Explorer)
• Effective communication and the ability to present complex subjects coherently to diverse audiences comprising generalists and specialists.

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

• Associate

• Full-time

• Technology, Information and Internet

Join to apply for the SECURITY ENGINEER role at Netpoleon Malaysia .

Netpoleon Solutions is a well-established IT Security and Network Company recently acquired by Macnica Inc – a US 5.5 Billion Dollar Revenue company. With offices in Singapore, Australia, Cambodia, India, Indonesia, Malaysia, Myanmar, New Zealand, Philippines, Thailand, Vietnam and parent company in Japan and US, we are now inviting individuals that have strong skills and knowledge in IT Security to join us. You will be able to embark on an exciting career, as we pursue our strategic expansion.

Working Hours: 9am to 6pm, Mon-Fri

Salary will commensurate with qualification and experiences

• To provide implementation service including managing customers and timeline.
• To provide technical support to customer either on-site/remote/phone or email.
• To obtain technical certification for products that company distributes.
• To help customers in matching requirement into product/solutions.
• To provide workable (or alternative) solution based on customer’s requirement.
• To conduct Product Hands-on Training to customers and partners
• To be able to carry out installation and configuration by reading manual when given a new product when there is no prior training given.
• Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected.
• To support Sales personnel in sales process, e.g. product features/functionalities clarification, implementation consideration, tender compliance, etc.
• To work closely with Sales personnel to help manage a few strategic accounts
• To conduct POC to secure sales.
• The above functions will be based on products/solutions that company distributes.

• Positive and professional working attitude, ability to work under minimum supervision.
• Strong telephone communication and customer management skills, ability to effectively communicate technical solutions and remedial action plans through oral and written communications
• Ability to work independently but still a team player.
• Hands-on experience on LAN/WAN and security solutions would be an advantage.
• Familiar with functionalities of IP networks & routing protocol, BGP, OSPF, DNS, AD, Proxy, etc.
• Territory Qualification preferred but not mandatory
• At least 2 years working experience preferred but fresh graduate are also encourage to apply
• Knowledge / Experience in Firewall, IPS, APT, Proxy, Anti-spam, Load Balancer would be an advantage.
• Product certification like Cisco CCNA/CCNP, Check Point CCSE, Bluecoat BCCPP, Brocade BCNP/BCLP would be advantage.
• Possess own transport and willing to travel.

Interested candidates, please apply via the “Apply Now” button below. We regret that only shortlisted candidates will be notified.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Counseling

Referrals increase your chances of interviewing at Netpoleon Malaysia by 2x

Get notified about new Security Engineer jobs in Petaling Jaya, Selangor, Malaysia .

• Planning, executing, and optimizing paid digital campaigns across Facebook, Google, TikTok, and other platforms.
• Support A/B testing for creatives, landing pages, and ad copies to improve conversion rates.
• Help manage campaign setup, budget allocation, performance monitoring, and reporting.
• Collaborate with sales, creative, and telemarketing teams to align marketing strategies with business goals.
• Assist in optimizing SEO and content strategies for long-term lead generation.
• Stay up to date with digital marketing trends and suggest new tools or channels for better results.
  
  

• Diploma or Degree in Marketing, Mass Communication, Advertising/Media, or a related field.
• Fresh graduates are encouraged to apply! Candidates with up to 1 year of experience in digital marketing will have an advantage.
• Basic knowledge of running ads on Meta, Google, TikTok, or other platforms is a plus.
• Familiarity with Excel, Google Analytics, or other reporting tools is preferred.
• Good written and spoken communication skills in English and Malay.
• Ability to liaise with Mandarin-speaking clients is an added advantage.
• Experience in marketing agencies, e-commerce, or partner management is a bonus.
  
  

• Gain hands-on training in digital marketing with real client projects.
• Exposure to the iGaming and financial services industry.
• Earn up to 4 digit monetary reward with clear KPI targets.
• Convenient Kuala Lumpur location with easy MRT access.

• Provide leadership and direction to a multidisciplinary engineering team, overseeing daily operations, project allocation, and career growth.
• Champion technical excellence by engaging in code reviews, system design, and architectural planning, promoting high standards for coding and development practices.
• Work closely with product managers and stakeholders to define project goals, schedules, and deliverables, ensuring alignment with overall business strategies.
• Support team members through mentorship and coaching, addressing technical issues and fostering their professional development.
• Implement and promote Agile practices such as sprint planning, daily stand-ups, retrospectives, and process enhancements.
• Contribute to the design and development of scalable, high-performance IP and voice data processing systems.
• Proactively identify and resolve technical challenges, such as system inefficiencies, legacy code issues, and project risks.
• Cultivate a collaborative and innovative team environment that encourages learning and knowledge exchange.
• Monitor and evaluate individual performance through regular check-ins and feedback sessions.
• Partner with fellow team leads and leadership to ensure the team's objectives support wider organizational goals.
• Play an active role in recruitment efforts to strengthen and diversify the engineering team.

A successful Engineering Team Lead should have:

• A strong educational background in engineering, technology, or a related field.
• Proven experience in leading engineering teams within the technology industry.
• Exceptional problem-solving and decision-making skills.
• Ability to manage multiple projects in a fast-paced environment.
• Strong communication and interpersonal skills to collaborate with diverse teams.
• Familiarity with industry standards and emerging technologies.

• Competitive salary ranging from MYR to MYR per month.
• Opportunities to work on innovative technology projects within the technology sector.
• Positive company culture fostering collaboration and innovation.
• Conveniently located in the heart of Kuala Lumpur.
• Potential for career advancement and professional development.

This is a fantastic opportunity for motivated professionals to make a meaningful impact. Apply today to explore this exciting role in the technology industry!

Contact: Sunisa Eh Chon

Job ref: JN-

Phone: