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EOI : HR Operations - Employee Life Cycle (APAC)

Kuala Lumpur, Kuala Lumpur CBRE

Posted 13 days ago

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Job Description

EOI : HR Operations - Employee Life Cycle (APAC)
Job ID

Posted
09-Sep-2025
Role type
Full-time
Areas of Interest
People/Human Resources
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**Location :**
+ CBRE KL BSO, Bangsar South
**About the role:**
As a CBRE HR Operations - Employee Life Cycle (APAC) you will act as the subject matter expert on processes and procedures focused either on a country or workstream level. Provides next level support in terms of more complex cases and HR services but may also support simple cases during spikes. Supports escalations and provides resolutions on key areas of concern.
This job is part of the Human Resource Operation team, which is responsible for end-to-end Employee Life Cycle (ELC) processes across APAC countries.
**What You'll Do:**
+ Supports volume in terms of sorting, processing and responding to employee and people team inquiries related to employee life cycle that may be more complex in terms of compensation and benefits, employee services, competency & performance and payroll via ticketing system (Service Now), email, chat or phone.
+ Validates and audits employee data in Peoplesoft. Perform corrections and update on employee data as necessary.
+ Updates employee movements including onboarding and offboarding (e.g. hiring, transfer, promotion, termination, resignation) and personal data changes accurately.
+ Support in creation of employee documentation as per defined processes and requests.
+ Maintain employee (e.g. leave of absence) data in the system such as leave data administration, return to work, leave extension and cancelation administration.
+ Maintain compensation and benefits data in the system (salary data changes, employee bonus data, off-cycle salary increment etc.).
+ Perform administration on all documentations including, but not limited to, policies, summary plan description, invoices, contracts, Personnel File, and other compliance documentations. Generate letters using build in templates in the system.
+ Monitors and reviews Service Now tickets that may be at risk or have been ageing. Identifies and derives resolutions.
+ Performs random audit and quality checks on tasks and cases completion.
+ Handle escalations, non-standard or exception requests/issues for approval in a timely manner regarding People related matters to the Immediate supervisor.
+ Act as Subject Matter Experts on more complex or country specific processes.
+ Performs a review on existing processes and updates them to ensure they remain relevant.
+ Looks at process improvement and automation opportunities to help drive better efficiencies.
+ Performs root cause analysis and investigation on identified issues, escalations and problematic cases.
+ Supports audit activities in partnership with in-country counterparts for People related services supported by PSC.
+ Supports systems enhancements through testing, training and implementation with the team.
**What You'll need:**
+ Bachelor's Degree in Human Resources, Business, Management, Organizational Development, Service Management or relevant field.
+ Years of experience in processing HR transactional tasks, including but not limited to Employee pre-boarding/off-boarding, Benefit Administration, Employee Data Management, Payroll, HR reporting or other HR general operations.
+ Have prior shared service experience supporting Asia Pacific region or multiple countries with subject matter expertise on processes/services or has been in a support function.
+ Has experience in handling small short term projects
+ Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding
+ Able to perform root cause analysis and understand source of the issue
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**EOI:** Expression Of Interest (Generating Talent Pipeline for future hiring, only shortlisted applicant will be notified)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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People Services Manager, People Life Cycle (PLC) Japan

Petaling Jaya, Selangor Sanofi Group

Posted 13 days ago

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Job Description

**_About the Job_**
The People Services PLC Manager will manage the full People Life Cycle process for ensuring the seamless execution of processes like On Boarding, Off Boarding, Job Change, Data management (physical and digital), External Work Force, One Support Tier 1 and Tier 2 Level.
Leading a team of 10+ people, the PS PLC Manager will ensure that the procedures listed below and related to PLC area are executed within the due legal framework and Sanofi's corporate policies, ensuring that processes are perform and deliver under an adequate environment of control and segregation of duties, minimizing the risks associated.
Main Responsibilities:
+ Management and control of PLC operation: Compliant with Core model, Global and local policies, KPI and Internal control.
+ Meet or exceed monthly executive KPI targets and identify improvement areas.
+ Legal & Regulatory acknowledge, implementation and control: Employment laws, Data privacy laws (e.g., PDPA), Labor audits and compliance reporting.
+ Ensure compliance with Sanofi policies and data privacy regulations. Act as the guardian of data privacy for the team, ensuring compliance with local legislation, maintain maximum confidentiality of employee data.
+ Oversee the quality of data and proactively address potential issues.
+ Guarantee monthly compliance with internal controls, particularly those impacting managed processes.
+ Lead together with other managers to identify opportunities to streamline processes and eliminate redundancies. Identify and share best practices across geographies.
+ Communicate timely situations that may impact other teams.
+ Respond to all audits related to geographical scope and processes.
+ Act as a back up for team members and/or other manager.
+ Participate in global and cross functional projects, survey, Hub activities and process automation initiatives.
+ Ensure effective adoption of new processes and technologies.
+ Develop and maintain standard operating procedures (DTPs) in processes, while identifying and driving opportunities for efficiency or automation
+ Follow up his/her Team due attendance of Tier 1 and 2 Level queries (tickets) from employees regarding PLC topics in a timely and quality manner.
+ Stakeholder management/engagement.
+ Manage team growth and ensure Individual Development Plans (IDP) for each team member are updated and communicated properly during career dialogues.
+ Inspire and align the Team with Sanofi's strategic direction while fostering a culture of continuous improvement, excellence and innovation.
**_About You_**
+ Bachelor's degree in Human Resources, Business Administration or related field.
+ Minimum 5 years of experience in HR operations or people lifecycle management.
+ Strong knowledge of HR processes and compliance requirements.
+ Excellent analytical and problem-solving skills.
+ Advanced proficiency in Workday, One Support and HR systems.
+ Demonstrated ability to manage multiple priorities and meet deadlines.
+ Confidentiality - handling sensitive employee data.
+ Strong communication and interpersonal skills.
+ Experience leading HR transformation projects is a plus.
+ Having knowledge of labor law in the relevant countries is a plus.
**Languages:**
+ Proficiency in English (advanced level).
+ Proficiency in Japanese for Japan Scope.
+ Proficiency in local languages is a plus.
**_Why Choose Us?_**
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.
+ Drive process improvement and innovation in partnership with a motivated and supportive team.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (
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