663 Serviceindustry jobs in Malaysia
Food Service Assistant(8781)
Posted 4 days ago
Job Viewed
Job Description
1 Job Purpose
The incumbent is responsible for delivering patient specific high-quality food and exemplary service to patients, guests, and staff in a friendly and timely manner. He/She is also required to work with and assist other members of the Food Services team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following hospital sanitization and safety procedures.
2. Duties and Responsibilities
- Primary Responsibilities and Duties (80%)
- Deliver complete and accurate trays, food requests, and collecting soiled trays while adhering to the departmental policies and procedures for tray delivery and pickup
Verifying patients’ meal selections for food items served on the tray and rectifying any mistakes
Participate in a restaurant style cold/hot production in preparing select food items for meal service
Act upon patient meal requests either by resolving the issue directly or alerting issues to the control room or operations executive
Adhere to the hospital and departmental hand hygiene policy and procedures and other food service regulations at all times
To operate equipment for the meal service, including coffeemaker, toaster, microwave oven, and other necessary equipment for meal service
Clean and sanitize equipment according to the departmental policy.
Monitor, collect, and record operation specific data for administrative purposes
Perform any other duties as assigned by the Food Service Manager
2.2 Secondary Responsibilities and Duties (20%)
2.2.1 Assist in orientation and on-the-job training of new Food Service Team members
2.2.2 Assist with plating tasks when necessary
2.2.3 Perform other duties as assigned by the Food Service Manager
3. Job Specification/Requirements
- Minimum GCE “N” level and above
- Communicate effectively in written and spoken English
- Food service experience preferred
Senior Sales Executive (Food Service)
Posted 12 days ago
Job Viewed
Job Description
- Manage and grow sales in Food Service, GT, and MT channels.
- Execute sales plans and strategies per channel and customer segment.
- Work closely with distributors and wholesalers to achieve sales goals.
Key Account Management
- Maintain strong relationships with key HORECA and wholesale customers.
- Conduct regular sales visits, business reviews, and negotiations.
- Identify growth opportunities and upsell relevant product ranges.
- Implement trade promotions and marketing activities effectively.
- Ensure product availability, visibility, and placement in the trade.
- Collaborate with marketing and Sales Manager on new product launches and activation.
Reporting & Analysis
- Monitor sales performance and competitor activities.
- Prepare weekly and monthly sales reports.
- Provide market feedback for continuous improvement.
- Diploma/Degree in Business, Marketing, or related discipline.
- Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
- Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
- Experienced in promotion execution, distributor handling, and channel development.
- Good interpersonal, negotiation, and problem-solving skills.
- Independent, proactive, and result oriented.
- Proficient in Excel and PowerPoint.
- Must possess own transport and able to travel frequently.
Sales Executive - Food Service (Contract)
Posted 16 days ago
Job Viewed
Job Description
Job Description:
- Conduct regular visits to various point-of sale locations across the island
- Proactively seek and open new customer
- Attend to and maintain strong relationships with existing customers
- Selling, planning, identifying business opportunities, initiating promotion activities with food service customers
- Drive business growth by acquisition of new customers as well as expanding the products offered.
- Require active hunting of new customers
- Perform market trend analysis, update, and discussion of market information with superior.
- Sales Channel: Food Caterer, Hotel, Bars, Ship Chandler, Frozen Food Wholesaler, Institution – Army, Sats, Hospital, Training center, Food court chains
Requirements:
- Minimum Diploma or at least 2 years of relevant experience in food service line
- Good communication and interpersonal skills
- Positive attitude and a team player but with ability to work independently
- Flexible, results-oriented, and capable of working under pressure.
- Well-networked within the local F & B o HORECA industry is an advantage
- Prior experience in food service is a plus
- Proficient in Microsoft Office
- Possess own vehicle is preferred
Fresh graduates from University, Polytechnic, Shatec are welcome to apply
#J-18808-LjbffrSenior Sales Executive (Food Service)
Posted today
Job Viewed
Job Description
Diploma/Degree in Business, Marketing, or related discipline. Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector. Strong knowledge of General Trade/ Modern Trade/ Food Service channels. Experienced in promotion execution, distributor handling, and channel development. Good interpersonal, negotiation, and problem-solving skills. Independent, proactive, and result oriented. Proficient in Excel and PowerPoint. Must possess own transport and able to travel frequently.
#J-18808-Ljbffr
Sales Executive - Food Service (Contract)
Posted today
Job Viewed
Job Description
#J-18808-Ljbffr
Food & Beverage Service Attendant

Posted 6 days ago
Job Viewed
Job Description
**Job Number** 25116040
**Job Category** Food and Beverage & Culinary
**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
Advisor I, Customer Service – Food Panda FTH
Posted 12 days ago
Job Viewed
Job Description
Advisor I, Customer Service – Food Panda FTH page is loadedAdvisor I, Customer Service – Food Panda FTH Apply locations MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO time type Full time posted on Posted 30+ Days Ago time left to apply End Date: October 10, 2025 (30+ days left to apply) job requisition id R1541278
Job Title:
Advisor I, Customer Service – Food Panda FTHJob Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Candidate Profile• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
Career Framework RoleHas program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
Supplemental Geographical InformationRECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
• Minimum of two years of college education. No prior call center experience is required
• Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
• Ability to effectively communicate, both written and verbally
• Listen attentively to customer needs and concerns; demonstrate empathy
• Clarify customer requirements; probe for and confirm understanding of requirements or problem
• Confirm customer understanding of the solution and provide additional customer education as needed
• Ability to learn including strong problem solving skills
• Demonstrate strong probing and problem solving skills
• Should be able to handle complex queries
• Should be able to resolve customer queries independently
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIOLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Similar Jobs (5) Advisor I, Customer Service – Malay locations 2 Locations time type Full time posted on Posted 30+ Days Ago time left to apply End Date: December 31, 2025 (30+ days left to apply)Advisor I, Customer Service – Japanese locations 2 Locations time type Full time posted on Posted 30+ Days AgoAdvisor I, Customer Service – URDU locations 4 Locations time type Full time posted on Posted 30+ Days Ago Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future.Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled.
Every day we’re busy helping over 2000 of the world's best brands
solve their toughest business challenges.
Whether it’s……
designing game-changing brand experiences,
building and scaling secure AI technologies,
or building loyalty to drive revenue.
We’ve got them covered. But how?
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who buildsmarter solutions.
And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.
Concentrix CVG Corporation isanEEO/AA/M/F/Vet/DisabilityEmployer.
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Advisor I, Customer Service – Food Panda FTH
Posted 17 days ago
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Job Description
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Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Apply Now
Job Title:
Advisor I, Customer Service – Food Panda FTHJob Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Candidate Profile• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
Career Framework RoleHas program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
Supplemental Geographical InformationRECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
• Minimum of two years of college education. No prior call center experience is required
• Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
• Ability to effectively communicate, both written and verbally
• Listen attentively to customer needs and concerns; demonstrate empathy
• Clarify customer requirements; probe for and confirm understanding of requirements or problem
• Confirm customer understanding of the solution and provide additional customer education as needed
• Ability to learn including strong problem solving skills
• Demonstrate strong probing and problem solving skills
• Should be able to handle complex queries
• Should be able to resolve customer queries independently
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIOLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now #J-18808-LjbffrAdvisor I, Customer Service - Food Panda FTH

Posted 12 days ago
Job Viewed
Job Description
Advisor I, Customer Service - Food Panda FTH
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Food/Beverage/Restaurant Service —
Posted 12 days ago
Job Viewed
Job Description
Branch:
P-01-16, Laman Perkasa,
Jalan Forest City 5,
Pulau Satu,
81550 Gelang Patah,
Johor, Malaysia.
Skudai Branch:
No. 31 (Ground Floor), Jalan Bestari 12/2, Taman Nusa Bestari, 81300 Skudai, Johor, Malaysia.
Position Level: Manager
Qualification: Primary/Secondary School/SPM/O Level
Employment Type: Full-Time
Job Location: Johor
Other Location: Best Mart Johor Bahru
Years of Experience: 1
Monthly Salary: MYR3500
Responsibilities:
- Manage the daily operations of the restaurant.
- Supervise and train staff.
- Ensure customer satisfaction and handle complaints.
- Maintain high standards of food quality and service.
Requirements:
工作时间: 10am-10pm
工作天 :周休一天
条件要求:
* 男/女
* 年龄25-45岁
* 马来西亚公民
* 无学历要求
* 有餐饮业经验者(至少1年以上餐饮主管经验。)
* 有责任感,懂得管理楼面团队
* 通晓基本中文,英文,马来文
* 工作态度好,无不良习惯
薪资:RM3500+