5 Resident Care jobs in Malaysia
Patient Care Consultant
Posted 2 days ago
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Direct message the job poster from Asia Eye Specialist Centre
Integrity. Passionate. Forward Thinking.Job Title: Patient Care Consultant
Employment Type: Full-time
About Us:
We are a leading eye specialist centre dedicated to providing cutting-edge treatments in vision correction, including LASIK and cataract surgeries. Our team of experienced ophthalmologists and eye care professionals is committed to delivering the highest standard of patient care and visual outcomes.
Job Overview:
We are seeking a dynamic and customer-focused Patient Care Consultant to join our team. The ideal candidate will play a key role in guiding prospective patients through the consultation and decision-making process for LASIK and cataract procedures, ensuring a seamless and supportive experience from first inquiry to treatment.
Key Responsibilities:
- Lead Conversion & Consultations:
- Engage with potential patients via phone, email, walk-ins, and digital platforms.
- Educate prospective patients about LASIK and cataract surgery options, procedures, and benefits.
- Conduct initial patient consultations and suitability assessments (non-clinical).
- Follow up on leads and convert inquiries into booked procedures.
- Customer Experience:
- Provide outstanding service throughout the patient journey.
- Coordinate with clinical staff to ensure timely scheduling and information flow.
- Address patient concerns and objections with empathy and factual clarity.
- Maintain patient records and track progress from inquiry to post-surgery follow-up.
- Meet and exceed monthly conversion targets and KPIs.
- Maintain accurate and timely reporting of sales metrics.
- Collaborate with the marketing team to refine campaigns based on lead quality and patient feedback.
- Operational Support:
- Assist with clinic events, open days, and promotional activities.
- Ensure patient-facing materials are up to date and in line with branding.
- Stay informed on the latest in LASIK and cataract technology and techniques.
Qualifications & Requirements:
- Proven experience in a sales or patient care consultant role, preferably in healthcare, optical, or medical aesthetics.
- Strong communication and interpersonal skills.
- Customer-oriented mindset with a compassionate and ethical approach.
- High attention to detail and ability to handle confidential information.
- Comfortable working in a target-driven environment.
- Proficiency in CRM systems and Microsoft Office.
- Knowledge of LASIK and cataract procedures is a strong advantage (training will be provided).
What We Offer:
- Competitive salary with attractive commission structure.
- Supportive and professional work environment.
- Opportunities for growth within a rapidly expanding medical practice.
- Seniority level Entry level
- Employment type Full-time
- Job function Health Care Provider
- Industries Medical Practices
Referrals increase your chances of interviewing at Asia Eye Specialist Centre by 2x
Sign in to set job alerts for “Care Consultant” roles.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Programme Coordinator cum Lecturer (Diploma in Healthcare) Manager, Provider Management & Connected CareKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Regional Brand Manager, Tissue & Personal Care International MarketBukit Raja, Selangor, Malaysia 17 hours ago
Partnership Manager (Vision Care Franchise)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 11 hours ago
Global Network - Management Consulting Analyst (CL11)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Assistant Brand Manager, Adult & Feminine Care Project Manager (Primary Care) - Community Outreach Unit Sales Manager - Advanced Wound Care (East Coast Region)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Petaling Jaya, Selangor, Malaysia 3 months ago
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#J-18808-LjbffrPatient Care Technician
Posted 21 days ago
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Job Description
Posting Date
04/07/2025
4084 Riverside Parkway Suite 100, Leesburg, Virginia, 20176, United States of America
DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. This is a Nocturnal position with evening hours.
Schedule:
Sunday, Tuesday, Thursday
4pm - 12:30am
Requirements:
- Desire to enter the health care field to care for other people in need.
- High school diploma or equivalent.
- Must be comfortable working around blood and needles.
- Must be comfortable mixing acid or bicarb.
- Physical and mental ability to work long hours (some shifts are 12+ hours) on your feet, so wear comfortable shoes! Our work ends when it's safe for our patients.
- Willingness to train and work across multiple clinics within the territory as needed.
- Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.
You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?
Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals – including nurses, dietitians, social workers, and other experienced PCTs – to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.
Some details about this position:
- No Dialysis experience is required.
- Training may take place in a facility or a training clinic other than your assigned home clinic.
- Potential to float to various clinics during and after your training.
- You must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays.
What you can expect:
- Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.
- Our PCTs care for multiple patients.
- Technician Duties. Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.
- Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.
- Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers, and leadership. PCTs work under the supervision of a RN.
What we'll provide:
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave, pet insurance, and more.
- Paid training.
DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.
Ready to make a difference in the lives of patients? Take the first step and apply now.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer.
This position will be open for a minimum of three days.
Salary/Wage Range:
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.
About UsDaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years.
DaVita is an equal opportunity employer - Male/Female/Veterans/Disabled. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
#J-18808-LjbffrPatient Care Consultant
Posted 2 days ago
Job Viewed
Job Description
Job Title: Patient Care Consultant Employment Type:
Full-time About Us: We are a leading eye specialist centre dedicated to providing cutting-edge treatments in vision correction, including LASIK and cataract surgeries. Our team of experienced ophthalmologists and eye care professionals is committed to delivering the highest standard of patient care and visual outcomes. Job Overview: We are seeking a dynamic and customer-focused Patient Care Consultant to join our team. The ideal candidate will play a key role in guiding prospective patients through the consultation and decision-making process for LASIK and cataract procedures, ensuring a seamless and supportive experience from first inquiry to treatment. Key Responsibilities: Lead Conversion & Consultations: Engage with potential patients via phone, email, walk-ins, and digital platforms. Educate prospective patients about LASIK and cataract surgery options, procedures, and benefits. Conduct initial patient consultations and suitability assessments (non-clinical). Follow up on leads and convert inquiries into booked procedures. Customer Experience: Provide outstanding service throughout the patient journey. Coordinate with clinical staff to ensure timely scheduling and information flow. Address patient concerns and objections with empathy and factual clarity. Maintain patient records and track progress from inquiry to post-surgery follow-up. Meet and exceed monthly conversion targets and KPIs. Maintain accurate and timely reporting of sales metrics. Collaborate with the marketing team to refine campaigns based on lead quality and patient feedback. Operational Support: Assist with clinic events, open days, and promotional activities. Ensure patient-facing materials are up to date and in line with branding. Stay informed on the latest in LASIK and cataract technology and techniques. Qualifications & Requirements: Proven experience in a sales or patient care consultant role, preferably in healthcare, optical, or medical aesthetics. Strong communication and interpersonal skills. Customer-oriented mindset with a compassionate and ethical approach. High attention to detail and ability to handle confidential information. Comfortable working in a target-driven environment. Proficiency in CRM systems and Microsoft Office. Knowledge of LASIK and cataract procedures is a strong advantage (training will be provided). What We Offer: Competitive salary with attractive commission structure. Supportive and professional work environment. Opportunities for growth within a rapidly expanding medical practice. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Medical Practices Referrals increase your chances of interviewing at Asia Eye Specialist Centre by 2x Sign in to set job alerts for “Care Consultant” roles.
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Programme Coordinator cum Lecturer (Diploma in Healthcare)
Manager, Provider Management & Connected Care
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Regional Brand Manager, Tissue & Personal Care International Market
Bukit Raja, Selangor, Malaysia 17 hours ago Partnership Manager (Vision Care Franchise)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 11 hours ago Global Network - Management Consulting Analyst (CL11)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Assistant Brand Manager, Adult & Feminine Care
Project Manager (Primary Care) - Community Outreach Unit
Sales Manager - Advanced Wound Care (East Coast Region)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 3 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Program Officer (Patient Care)
Posted 15 days ago
Job Viewed
Job Description
Zuellig Pharma (ZP) is one of the largest healthcare services groups in Asia and our purpose is to make healthcare more accessible.
For over 100 years, we have been the trusted partner for healthcare companies looking to realize opportunities in Asian markets. With our deep-reaching infrastructure and sole focus on healthcare, we offer our clients unparalleled access to all healthcare channels across 13 countries in the region. Our focus is always about combining our market insight with a thorough understanding of your needs to deliver the best solution that connects you to patients. We believe delivering your products is only the first step to capturing the Asian markets. That is why we have continued to invest in developing innovative solutions that expand across Distribution, Clinical Reach, Sales & Marketing, Patient Centered Services, and Community Pharmacies.
Zuellig Pharma is the leading provider of distribution services to manufacturers in the life science industry in the Asia Pacific region. With operations in 13 countries or territories Zuellig Pharma has strong market positions, critical mass, broad geographic coverage and significant potential for continuing growth.
Purpose of the Role : PatientCare Program Officer works within the PatientCare team to provide and execute administrative duties related to program enrolment and management. You are expected to engage with the program to provide an excellent patient /customer service experience and meet service levels and standards.
Expectations of the Role:
- Provision of personalised patient case management and ensuring patients is submitting relevant program document on a timely basis
- Answering of inbound calls or outbound calls and attend to FAQ-related enquiries
- Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data
- Ensure that all appropriate information obtained during patient interactions are entered and saved in the PatientCare Management System and program standard operation procedures (SOPs) are always adhered to and compiled with.
- Responsible for the reporting of Adverse Events made aware of during interaction with patients or healthcare professionals within agreed duration
- Preparing of periodic or ad hoc program reports
- Proactively sharing of information among team members to enhance existing services to patients
- Be prepared to back up other team members to ensure enough covering for daily operations
- Deliver any other duties as assigned by the Operations Manager
Attributes Required:
Must-Have:
- Nursing or related medical / science or community nursing / support background is preferred.
- Fresh graduates are welcome to apply
Advantage to Have:
- Related healthcare/customer service industrial attachment/working experience is preferred.
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.
- Seniority level Associate
- Employment type Full-time
- Job function Health Care Provider and Customer Service
- Industries Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Zuellig Pharma by 2x
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#J-18808-LjbffrPatient Care Coordinator (Malaysia)
Posted 10 days ago
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Job Description
Position: Patient Care Coordinator (Kuala Lumpur)
Position Purpose: The Patient Care Coordinator will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administration tasks.
About the CompanyA healthcare access company with 20+ years of experience developing sustainable solutions to patient access challenges in emerging markets through Patient Assistance Programs and Patients Support Programs.
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