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Manager – Talent Management

Kuala Lumpur, Kuala Lumpur Holiday Tours

Posted 16 days ago

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Job Description

Manager - Talent Management Job Role

The Business Intelligence Executive who is eager to work across the data spectrum, unlocking the power of data, collaborating closely with the leadership team, and providing actionable insights to stakeholders. This role will support the overall data management and business intelligence strategy and work closely with technical and non-technical stakeholders to acquire and process data, manage databases and data quality, analyze data, and provide valuable insights to inform business decisions.

Job Responsibilities

Data Acquisition, Processing, Administration and Governance

Collaborate with business stakeholders and data stewards to understand their data needs, ensuring master data meets business requirements.

Design and maintain the master data model with efficient data processing workflows, ensuring alignment with the organization’s data architecture and quality standards.

Establish and enforce data quality standards and guidelines to maintain the consistency and accuracy of master data across the organization.

Develop and implement data governance policies and procedures to ensure master data is captured, processed, stored, and shared securely and consistently.

Data Analysis, Insights, Reporting and Business Intelligence Development

Design and build compelling data visualizations (dashboards, charts, infographics) to effectively communicate insights to diverse audiences.

Translate complex data analysis into clear and concise narratives for both technical and non-technical stakeholders.

Present data-driven insights and recommendations to leadership and business teams, influencing strategic decision making.

General Support

Perform data extraction, data submission, and data quality assurance tasks for HTT global corporate travel partner.

Safeguard and maintain confidentiality of customer and company information.

Assist in trade shows and customer events (e.g., MAS Travel Fair, MATTA Fair, etc.).

Adhere to all Standard Operating Procedures.

Perform any other duties as assigned by the company.

Job Specification

Bachelor’s degree in Data Analytics, Data Science, Computer Science, Information Technology, Information Systems, Business Analytics, or a related field.

With 1-3 years’ experience in data management, data analysis, business intelligence solution development, and data science.

Proficiency in data management tools, specifically in SQL language, with deep understanding of data lifecycle and data management principles.

Proficiency in Python programming language, BASH scripting, and utilization of Git.

Experience in utilizing APIs to perform data import.

Proficiency in KNIME Analytics Platform, with project experience in delivering solutions using KNIME.

Highly proficient in developing reports or dashboards in Power BI, and able to utilize DAX language, Power Query, M Language, and other features in Power BI.

Knowledge of data profiling and data cleansing techniques, data governance principles, and practices.

Adherence to ethical standards and commitment to upholding company values.

Job Competencies (Knowledge, Skills & Abilities)

Strong understanding and knowledge of the travel industry and destinations, including popular attractions, accommodations, transportation options, and travel trends.

Exceptional interpersonal and communication skills with the ability to engage with customers effectively, actively listen to their needs, and provide appropriate recommendations.

Competent in online booking systems and software, as well as general computer skills.

Detail-oriented with excellent organizational and multitasking abilities to manage multiple customer inquiries and travel bookings simultaneously.

Passionate about learning and possessing a growth mindset, demonstrating positivity and proactiveness.

Ability to thrive in a fast-paced and target-driven environment while maintaining a high level of professionalism and integrity.

Strong leadership skills, capable of inspiring and motivating others to achieve success as a team.

Benefits

High reputable travel agency

Flexi staff benefits

Cross functional & high growth culture

About Us

With an illustrious 49-year legacy of catering to the diverse needs of both business and leisure travelers, Holiday Tours has established itself as a leader in the travel industry. We specialize in delivering tailored travel solutions across various segments through our key business units, including corporate travel, luxury and bespoke travel experiences, and MICE (Meetings, Incentives, Conferences, and Exhibitions) trips.

Today, Holiday Tours efficiently serves the travel needs of both local and global multinational companies, solidifying our position as a major corporate travel service provider. Our excellence is reflected in our extensive portfolio, featuring partnerships with over 500 corporate clients. Further underscoring our global standing is our affiliation with CWT, the world leader in business travel management. Operating independently under Holiday Tours, CWT Malaysia has been an integral part of the CWT Global Partners Network.

Driven by our vision to become the premier experiential travel brand in Southeast Asia, we proudly introduced T’ROKA by Holiday Tours—our luxury travel brand. T’ROKA distinguishes itself as a hotel-first luxury travel brand, capturing the essence of destinations through extraordinary experiences that harmonize sights, sounds, and flavors.

Holiday Tours has garnered recognition from esteemed partners in the travel industry. Our airline collaborations include Malaysia Airlines, Singapore Airlines, Etihad Airways, Emirates, Qatar Airways, Turkish Airlines, and All Nippon Airways. We also partner with renowned hotel groups like Virtuoso, Hilton Worldwide, Marriott International, and Accor Hotels, among others.

We are seeking talented individuals who embody a growth mindset, a passion for adding value to others, and the drive to build a high-performance, leadership-oriented culture. If you resonate with our core values, we’d love to hear from you: WOW

– We deliver WOW in all we do. CHANGE

– We embrace CHANGE enthusiastically. RELIABLE

– We are RELIABLE and trustworthy. GROW

– We pursue GROWTH and learning.

If this opportunity excites you and you would like to discover more, we would love to meet with you.

At Holiday Tours & Travel, we are dedicated to creating meaningful and memorable experiences for both our clients and our employees. Our dynamic work environment fosters innovation, creativity, and collaboration, ensuring every team member thrives. As an equal opportunity employer, we celebrate diversity and are committed to building an inclusive, supportive workplace where everyone feels valued and empowered to succeed.

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Talent Management Executive Manager

Kuala Lumpur, Kuala Lumpur Zurich 56 Company Ltd

Posted 16 days ago

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Job Description

Overview Lead and drive talent management strategies to attract, develop, and retain top-tier talent aligned with the organization’s strategic goals. Spearhead initiatives in workforce planning, leadership development and succession planning, ensuring strong bench strength and readiness for future business needs. Work with business and Human Resources Business Partners to establish, lead and manage the implementation of the talent framework and approach within the assigned area.

Key Accountabilities

Design, implement, and continuously refine a robust talent management framework that supports business goals and aligns with industry standards.

Collaborate with senior leadership and HR Business Partners to identify competency gaps and define key talent profiles (e.g., potential leaders, critical roles).

Develop and oversee leadership development programs for high-potential employees and successors.

Implement succession planning processes for critical roles.

Talent Acquisition Alignment

Though primarily focused on development, collaborate with TA to build robust talent pipelines and ensure alignment between acquisition and development strategies via the buy, build and borrow talent framework.

Stakeholder Management

Serve as a strategic HR Talent Advisor to business unit leaders.

Ensure compliance with HR policies, employment laws, and internal standards.

Talent Analytics & Reporting

Utilize HR analytics to track key talent metrics (e.g., retention, engagement, internal mobility, development outcomes & successes materialization) and translate insights into action.

Provide regular reports and recommendations to senior management.

Governance Reporting

Prepare quarterly nomination reports where required for senior stakeholders and board of directors.

Qualifications & Requirements Education

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.

Experience

Minimum 5–10 years in Human Resources, with at least 3–5 years in talent management, leadership development, or HR business partnering within the insurance or financial services industry.

Proficient in Excel – ability to draw pivot data, conduct data analysis and draw insights and/or data storytelling.

Ability to conceptualize, draw framework and ideas.

Excellent execution, presentation and deployment skills.

At least 5–7 years of experience in Talent Management.

Must have experience in conducting Talent Reviews; Succession planning exercise.

Drive engagement activities with High Potentials.

Excellent analytical skills for talent data interpretation and decision-making.

Strategic mindset with a talent-centric business orientation.

Excellent stakeholder engagement with Senior Leaders, communication (English and Bahasa Malaysia), and influencing skills.

Experience in coaching, mentoring, and running developmental programs.

Understanding of Malaysian employment law and HR best practices.

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work—we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, love what you do. Work for us.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work Certification. Our company culture is our top priority! #GPTWcertified

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur Schedule: Full Time Recruiter name: Jesreena Kaur

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Talent Management Executive Manager

Kuala Lumpur, Kuala Lumpur Zurich Insurance

Posted 16 days ago

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Job Description

Overview

Join to apply for the

Talent Management Executive Manager

role at

Zurich Insurance . Location: MY - Kuala Lumpur. Schedule: Full Time. Position Summary

Lead and drive talent management strategies to attract, develop, and retain top-tier talent aligned with the organization’s strategic goals. Spearhead initiatives in workforce planning, leadership development and succession planning, ensuring strong bench strength and readiness for future business needs. Works with business and HR Business Partners to establish, lead and manage the implementation of the talent framework and approach within the assigned area. Key Accountabilities

Talent Strategy & Framework: Design, implement, and continuously refine a robust talent management framework that supports business goals and aligns with industry standards. Leadership Pipeline & Succession Planning: Develop and oversee leadership development programs for high-potential employees and successors; implement succession planning processes for critical roles. Talent Acquisition Alignment: Collaborate with TA to build robust talent pipelines and ensure alignment between acquisition and development strategies via the buy, build and borrow talent framework. Stakeholder Management: Serve as a strategic HR Talent Advisor to business unit leaders; ensure compliance with HR policies, employment laws, and internal standards. Talent Analytics & Reporting: Utilize HR analytics to track key talent metrics (e.g., retention, engagement, internal mobility, development outcomes) and translate insights into action; provide regular reports to senior management. Governance Reporting: Prepare quarterly nomination reports for senior stakeholders and board of directors. Qualifications & Requirements

Education Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field. Experience Minimum 5–10 years in Human Resources, with at least 3–5 years in talent management, leadership development, or HR business partnering within the insurance or financial services industry. Skills & Competencies Proficient in Excel – pivot data analysis and data storytelling. Ability to conceptualize, design frameworks, and develop ideas. Excellent execution, presentation and deployment skills. Experience in Talent Management and conducting Talent Reviews; Succession planning. Stakeholder engagement with Senior Leaders; strong communication in English and Bahasa Malaysia; influencing skills. Coaching, mentoring, and running developmental programs. Understanding of Malaysian employment law and HR best practices. Zurich is committed to diversity and inclusion and encourages applications from all qualified individuals.

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Head of Talent Management

Kelantan, Kelantan Qi Group

Posted 16 days ago

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Job Description

Position Overview Talent Management is an integral part of entire Human Resources’ value proposition to the larger organization. The role is primarily responsible to provide corporate leadership on group-wide talent management strategy and execution roadmap, which includes learning & development, succession planning, talent review and assessment, organization design and structure & etc. It is imperative for this role to demonstrate enterprise level’s competency to strategize the Talent Management initiatives effectively, execute each initiative systematically with speed and quality; and measure the short vs long term impact to the organization. Key Responsibilities Talent Management & Succession Planning Develop and oversee an integrated talent strategy that supports workforce planning, career progression, internal mobility, and leadership succession. Lead the implementation of HiPo identification programs, development journeys, and career architecture across global markets. Collaborate with country HR leads and business heads to identify and close talent gaps. Build and maintain a robust Group-wide talent database with actionable dashboards and insights. Learning & Development (L&D) Lead the L&D strategy focusing on future skills, leadership readiness, digital fluency, and technical upskilling. Design and manage Group-wide learning programs including executive education, virtual academies, and certified pathways. Leverage e-learning platforms (e.g., LinkedIn Learning, Coursera, custom LMS) to promote continuous learning. Monitor training ROI through knowledge assessments, impact measurement tools, and business outcomes. Performance Management & Capability Building Champion a high-performance culture through the rollout of agile performance processes including KPIs, continuous feedback, and periodic reviews. Enhance manager capability in performance coaching, behavioral feedback, and career development conversations. Analyze performance data to influence talent movements, rewards, and development planning. Continuously refine the Group’s performance management system and policy. Employee Engagement & Experience Drive strategic and regional engagement plans that promote inclusion, psychological safety, recognition, and connection. Lead Group-wide culture and employee sentiment surveys, data analysis, and action planning with local HR. Design and implement year-round engagement campaigns, cultural moments, and recognition programs in collaboration with business leaders. Travel regularly to key offices (Hong Kong, Thailand, Philippines, UAE) for site-specific activities. Strategic Leadership & Transformation Act as a change leader in aligning the people agenda with organizational transformation goals. Foster cross-country collaboration while maintaining respect for local cultures and needs. Coach and mentor regional HR teams and build their capabilities in talent, learning, performance, and engagement practices. Oversee budget planning and vendor management related to development and engagement initiatives. Qualifications Bachelor’s degree in HR or relevant field of study is preferred. 7-10 years of HR experience including Learning & Development and Talent Management. Proven expertise in at least three of the following: Talent Management, L&D, Performance, Engagement. Regional or global exposure, especially across Asia and the Middle East, is required. Certification in psychometric tools, coaching, instructional design, or performance systems is a plus. The person preferably should have experience in the Direct Selling, FMCG, Banking, Logistics or relevant industries. Requirements Language literacy – excellent in speaking, writing and reading of English and Bahasa Malaysia. Computer literacy – working knowledge with learning management system platforms, virtual learning tools, Microsoft office tools (word, excel, PowerPoint, teams, outlook) Attribute: Strategic, enthusiastic, goal-oriented, result-driven, innovative, customer focus, persuasive and effective communicator Skills & Competencies Strategic thinking with the ability to translate vision into execution across borders. Deep knowledge of global talent practices, adult learning theory, and digital L&D tools. Advanced facilitation, presentation, and influencing skills with diverse audiences. Strong stakeholder engagement with senior leadership and multicultural teams. Data-driven and outcome-oriented with strong analytical and reporting capabilities. Passionate about building inclusive, empowering employee experiences. Agile and resilient, able to navigate ambiguity and complex global structures.

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Talent Management Executive Manager

Kuala Lumpur, Kuala Lumpur Zurich 56 Company Ltd

Posted 16 days ago

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Job Description

Talent Management Executive Manager

Talent Management Executive Manager Position Summary: Lead and drive talent management strategies to attract, develop, and retain top-tier talent aligned with the organization’s strategic goals. Spearhead initiatives in workforce planning, leadership development and succession planning, ensuring strong bench strength and readiness for future business needs. Works with business and Human Resources Business Partners to establish, lead and manage the implementation of the talent framework and approach within the assigned area. Key Accountabilities : Design, implement, and continuously refine a robust talent management framework that supports business goals and aligns with industry standards. Collaborate with senior leadership and HR Business Partners to identify competency gaps and define key talent profiles (e.g., potential leaders, critical roles). Develop and oversee leadership development programs for high-potential employees and successors. Implement succession planning processes for critical roles. 4.Talent Acquisition Alignment Though primarily focused on development, collaborate with TA to build robust talent pipelines and ensure alignment between acquisition and development strategies via the buy, build and borrow talent framework. 5.Stakeholder Management Serve as a strategic HR Talent Advisor to business unit leaders. Ensure compliance with HR policies, employment laws, and internal standards. 6.Talent Analytics & Reporting Utilize HR analytics to track key talent metrics (e.g., retention, engagement, internal mobility, development outcomes & successes materialization) and translate insights into action. Provide regular reports and recommendations to senior management. 7.Governance Reporting Prepare quarterly nomination reports where required for senior stakeholders and board of directors. Qualifications & Requirements: Education Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field. Experience Minimum 5–10 years in Human Resources, with at least 3–5 years in talent management, leadership development, or HR business partnering within the insurance or financial services industry. Proficient in Excel – ability to draw pivot data, conduct data analysis and draw insights and/or data story-telling Ability to conceptualize, draw framework and ideas Excellent execution, presentation and deployment skills At least 5 – 7 years of experience in Talent Management Must have experience in conducting Talent Reviews; Succession planning exercise Drive engagement activities with High Potentials etc Excellent analytical skills for talent data interpretation and decision-making. Strategic mindset with a talent-centric business orientation. Excellent stakeholder engagement with Senior Leaders, communication (English and Bahasa Malaysia), and influencing skills. Experience in coaching, mentoring, and running developmental programs. Understanding of Malaysian employment law and HR best practices. At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that. Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics. With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture. We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. You are the heart & soul of Zurich! At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work® Certification™. Our company culture is our top priority! #GPTWcertified Let’s continue to grow together! Location(s): MY - Kuala Lumpur Schedule: Full Time Recruiter name: Jesreena Kaur

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Head of Talent Management & Talent Development

Kuala Lumpur, Kuala Lumpur Agensi Pekerjaan Randstad Sdn Bhd - Professional

Posted 2 days ago

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Head of Talent Management & Talent Development

Add expected salary to your profile for insights They are currently looking for a Head of Talent Management and Development in response to their growth. You will be responsible for designing, implementing, and evaluating programs and processes aimed at attracting, developing, and retaining top talent across the organisation. Your responsibilities include but are not limited to the following:- Develop and implement a comprehensive talent management strategy Oversee the performance management process Collaborate with department heads and HR Business Partners to identify talent needs and succession planning strategies. Utilise data analytics and metrics to measure the effectiveness of talent management and development initiatives and identify areas for improvement. about the manager and team You will be reporting directly to the CHRO, leading a team of 12-15 headcounts. skills & experience required To be the ideal candidate for this role, you will come with at least 10 years of experience in talent management, talent development, or related HR roles. You have a proven track record of designing and implementing successful talent management and development programs. Is that you? how to apply If this role interests you, kindly write in now to Celine or click apply here for a smooth easy process to register your interest and CV for the role. Due to a high demand for this role, we regret that only shortlisted candidates will be notified.

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Executive, Corporate Learning & Talent Management

Putrajaya, Putrajaya IOI Group

Posted 2 days ago

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Company Overview At IOI Corporation, we believe in empowering our people to grow and thrive. As part of our Corporate Learning & Talent Development team, you’ll help shape the future of our workforce through impactful learning experiences and strategic talent initiatives.

What You’ll Do

Design and deliver learning programmes aligned with business needs

Drive digital learning initiatives via platforms like IOI GROW

Conduct Training Needs Analysis (TNA) and evaluate programme effectiveness

Collaborate with internal stakeholders and external vendors

What We’re Looking For

Degree/Diploma in HRM, Psychology, Communications or related field

3+ years’ experience in L&D or talent development

Strong communication and stakeholder engagement skills

Tech-savvy with a passion for digital learning

Organised, proactive, and a team player

Why Join Us?

Be part of a purpose-driven team that values innovation and growth

Work on strategic projects that impact the entire organisation

Access to continuous learning and development opportunities

Supportive and collaborative work culture

If you’re ready to make a meaningful impact and grow your career in talent development, we’d love to hear from you. Apply now and be part of our journey to build a future-ready workforce.

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Talent Management & Organizational Development Manager

Kuala Lumpur, Kuala Lumpur Averis

Posted 7 days ago

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Talent Management & Organizational Development Manager

Averis Federal Territory of Kuala Lumpur, Malaysia As the Talent Management & OD Manager, you will be responsible for driving core talent strategies that strengthen our leadership bench, enhance organizational effectiveness, and support a high-performance and learning-driven culture. This role requires a strong practitioner who can translate frameworks into practical rollouts, engage business stakeholders, and ensure talent interventions are measurable, inclusive, and sustainable across Averis’ Shared Services and Group HR environment. Responsibilities

Organizational Development (OD)

Partner with business leads to assess structural and capability gaps and propose OD solutions aligned to business strategy. Support job redesign, role evaluation, and alignment of KPIs to organizational goals. Conduct organizational diagnostics and pulse surveys to recommend change interventions and improve employee experience. Contribute to workforce planning exercises and help align structure with business priorities. Talent Management & Succession Planning

Execute the annual Talent Review cycle, including calibration, HiPo identification, and career conversations. Maintain and update succession pipelines for critical roles across Shared Services and Group HR. Manage and track Individual Development Plans (IDPs), incorporating development strategies. Support in refining competency models and integrating them into recruitment, performance, and L&D initiatives. Co-design and deliver leadership development programs for emerging and mid-level leaders. Champion initiatives that foster a growth mindset, coaching culture, and internal mobility. Curate and manage learning vendors, trainers, and external consultants to support capability building. Measure impact of learning programs using pre-post evaluations and stakeholder feedback. Change and Culture Enablement

Act as a change partner during transformations—supporting communication, training, and change readiness. Promote engagement with key initiatives such as talent councils, diversity programs, or employee journeys. Contribute ideas that sustain a culture of feedback, inclusion, and continuous learning. Governance, Analytics & Reporting

Maintain dashboards and reports to track talent metrics, succession bench strength, HiPo movement, and program effectiveness. Ensure initiatives align with internal policies, governance, and external regulatory requirements. Leverage psychometric assessments (e.g., Hogan) and other diagnostics to inform talent decisions. Qualifications

Bachelor’s degree in HR, Psychology, Business, or related field. Certification in psychometric profiling, coaching, or talent methodologies is a plus (e.g., Hogan, MBTI, Kirkpatrick). At least 7–10 years of progressive experience in Talent Management, OD, or L&D roles. Familiarity with Shared Services or matrix environments is highly desirable. Strong stakeholder management – able to build trust across senior leadership and employees alike. Excellent facilitation and communication skills – from town halls to talent council sessions. High attention to detail with a structured approach to program design and roll-out. Practical knowledge of OD tools, career frameworks, and learning interventions. Resilient, curious, and passionate about building people-first cultures in a fast-paced setting.

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Associate Director/ Director, EX, Assessment & Talent Management

Kuala Lumpur, Kuala Lumpur Willis Towers Watson

Posted 16 days ago

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Job Description

Description

EX Malaysia Lead is an integral member of the International EX Leadership Team. This role will have top-line sales / contract value responsibility for EX solutions, will drive the sales and marketing strategy, manage and expand client relationships, and serve as strategic advisor to teams and clients concerning all their employee experience related issues. You will lead and develop the EX-team in Malaysia and help drive the staffing, recruiting and talent development strategy.You’ll also contribute your thought leadership to the overall development of the Employee Experience Business. Your leadership and personal contributions will impact growth of EX solutions as well as WTW’s global brand and market share. The Role Go-to-market strategy, sales and marketing: Lead the development and execution of the growth strategy for Malaysia (as part of EX Southeast Asia cluster), aimed at achieving growth and expansion. Partner with Sales and Business Leader to lead and execute the strategy to penetrate the market, introduce new clients to the firm and expand relationships with current clients to meet annual sales goals. Alignment with stakeholders: To help achieve these goals, you will partner with local and regional leaders and senior sellers across the Health, Wealth and Careers and Corporate Risk & Broking to position the Employee Experience business to: Identify opportunities to cross-sell new products and services Collaborate with sales teams to identify, develop and close strategic sales opportunities Build relationships with internal and external sources to maximize the penetration of key target accounts

Top line growth responsibilities: Ensuring both local market and the cluster generate sales and market share growth in accordance with the local, regional and Geo EX plans. People management and development: Execute on strategic staffing plans for EX Malaysia, including all people processes (e.g., recruiting, training and development, goal setting and performance management, employee engagement) Collaboration and Matrix Leadership: Collaborate across markets, Clusters, Region (s), Geography, LOBs to effectively pursue and deliver on EX opportunities. Client relationship management and delivery: Oversee and work with other leaders (EX Geo, local and regional HWC leaders and CRDs/LRMs) to develop client strategies to deepen, broaden and build profitable relationships. Be a face of EX in the country and cluster. Ensure appropriate governance and work quality process are adopted diligently. Leading or co-leading the generation of new business by facilitating discovery discussions with prospects and developing / delivering proposals. Thinking strategically in partnering with clients to pioneer unique approaches to solving their business problems. Establishing collaborative relationships with clients to understand their business and issues to better inform our consulting and to expand WTW’s relationship into new service areas. Serving as the lead Consultant on client projects and/or as the “second” for most complex clients/engagements, developing appropriate reward strategies which align with the overall human capital strategy and support the client’s business goals. Managing multiple and complex project engagements in a way that ensures profitable revenue for WTW, associate engagement and development and high client satisfaction. Providing high quality consulting advice, accurate technical content and engaging deliverables to senior leaders in client companies. Using highly effective written and spoken communications to deliver detailed findings, analyses and recommendations to senior leaders of client organizations. Leveraging to and managing the work of junior staff, providing coaching and on-going feedback. Demonstrating leadership ability by effectively mentoring consultants and analysts. Serving as a positive role model of WTW values and contributes to building an employer of choice culture of top performing associates committed to client satisfaction, teamwork and excellence in all that is done. Contributing to the external visibility of WTW’s brand through intellectual capital generation, drafting articles, and attending and speaking at relevant conferences.

Qualifications

The Requirements Min. 10- 15 years of business experience, including demonstrated team leadership Previous experience across human capital and benefits offerings, with a strong command of advisory, data and software across Employee Insights and Assessments, Organizational and HR Transformation, EX Strategy and Change Management, Communication and EX technology. Exceptional matrix relationship management, client orientation and people management skills. Successful track record of sales leadership and generation of new business. Proven ability to articulate compelling EX strategies and lead subject matter experts to architect EX solutions. Strong drive and motivation to achieve results, deliver commercial targets and build market share. Demonstrates commitment to quality and continuous improvement. Strong analytical skills and proven ability to synthesize data and develop insights Proven success working independently as well as working collaboratively to assist others in generating a deal flow Ability to manage and collaborate with multiple stakeholders across HWC and the geography Keen business acumen and proven ability to align clients’ business strategies and programs Self-starter who can thrive in a fast-paced evolving business environment. An executive presence with polished and well developed written and oral communication skills Availability to travel on an as needed basis Bachelor’s degree required, master’s degree preferred Equal Opportunity Employer

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People Consulting - Organizational Design/ Talent Management, Manager/ Senior Manager

Kuala Lumpur, Kuala Lumpur Ernst & Young Advisory Services Sdn Bhd

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Job Description

The Opportunity People Advisory Services (PAS)

puts



of everything we do. PAS delivers the people side of business strategy, helping organizations unlock the full potential of their workforce. As a PAS team member, you will work on some of the most complex and people-focused challenges for our clients — with the chance to make a lasting impact across organizations and industries.

We are hiring professionals from

Senior Associate to Senior Manager level

to join our fast-growing team in Malaysia, supporting our

four transformative solutions :

People Experience

Organisation & Workforce Transformation

People Mobility

HR Transformation

You’ll have the opportunity to work with global clients, grow the Malaysia and ASEAN key accounts, and support PAS NextWave initiatives. In doing so, you’ll help raise the PAS brand and contribute to building the #1 people advisory team in the market — all while shaping an exceptional experience for yourself.

PAS Key Services

Organisation Design

HR Transformation

HR Transactions

Learning Services

Change Management

Talent Management

Total Rewards

Leadership, Culture & DEI

Core Mobility Services

Immigration

Your Key Responsibilities As a Senior Associate / Assistant Manager:

Apply technical and analytical skills to support the delivery of high-quality solutions for clients

Collaborate within cross-functional teams to contribute to project planning and implementation

Support project management activities including documentation, research, client communications, and reporting

Contribute to the preparation of deliverables, proposals, and stakeholder presentations

Assist in identifying risks and recommending mitigation strategies

Actively participate in internal initiatives and knowledge sharing

As a Manager / Senior Manager:

Lead and oversee delivery of key workstreams or entire projects, ensuring outcomes align with client objectives

Manage client relationships and serve as the main point of contact for day-to-day project delivery

Develop and coach junior team members, promoting a culture of learning, inclusion, and performance excellence

Shape and execute people strategies that drive workforce transformation and organizational value

Drive proposal development and business development efforts

Monitor engagement financials and ensure risk and quality standards are upheld

Skills and Attributes for Success

Strong analytical thinking and problem-solving capabilities

Excellent interpersonal and communication skills

Proactive, resourceful, and adaptable to changing client needs

Ability to manage multiple priorities effectively under pressure

A team player with the ability to work collaboratively across disciplines and cultures

Growth mindset and desire for continuous improvement and innovation

For Manager and above: strong leadership, people development, and client relationship management skills

To Qualify for the Role, You Must Have

A bachelor’s degree in Business, HR, Psychology, Management, or related discipline

Senior Associate : Minimum 3 years of relevant experience in HR consulting, change management, workforce strategy, or similar areas

Manager : Minimum 5 years of experience, including leading teams or workstreams

Senior Manager : At least 7–8 years of experience with demonstrated success in managing large-scale projects and client relationships

Exposure to client-facing environments such as Big 4, global consultancies, or in-house roles leading transformation initiatives

Ideally, You’ll Also Have

Postgraduate or professional certifications (e.g., MBA, CIPD, Prosci, SHRM)

Experience managing complex stakeholders across sectors

Demonstrated success in leading pursuits and business development

Exposure to digital HR solutions, people analytics, or workforce planning technologies

What We Look For We’re seeking purpose-driven individuals with strong consulting instincts, curiosity, and a desire to create lasting value for clients. Whether you’re building on technical HR foundations or leading large transformation efforts, your voice and perspective are vital to our team’s growth. If you’re ready to embrace change, work collaboratively, and grow as a trusted advisor — this is the opportunity for you.

What Working at EY Offers Continuous Learning : Develop the mindset and skills to navigate what’s next

Success Your Way : Flexible arrangements and career pathways aligned with your goals

Transformative Leadership : Gain access to mentorship, coaching, and global leadership networks

Inclusive Culture : Bring your whole self to work and help others do the same

If you can demonstrate that you meet the criteria above, we’d love to hear from you.

The exceptional EY experience — it’s yours to build.

EY | Building a better working world

Enabled by data and technology, EY teams in over 150 countries help clients grow, transform, and operate — while building trust in capital markets. We ask better questions to find better answers for the complex issues facing our world today.

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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