2,708 E Commerce Executive jobs in Malaysia

Sports Direct is part of Frasers Group, a leading UK-based retail group with a portfolio of internationally recognised brands in sports, lifestyle, and fashion.

Sports Direct Malaysia iscurrently looking for E-Commerce Executive to join our growing team.

Sports Direct Malaysia currently operates a total of 40 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 70 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs over 1000 staff with a view to expanding rapidly across Asia in the coming years.

We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing).

Website & Store Management

• Manage the day-to-day operations and maintenance of the e-commerce website to ensure optimal performance, speed, and user experience.
• Understands to the overall e-commerce flows within the organization and upkeeping the web platforms in accordance with guidelines.
• Implement and maintain product assortment, ensuring accurate categorization, compelling product descriptions, high-quality imagery, and competitive pricing.
• Monitor and manage website stock availability in collaboration with the warehouse team to ensure accurate inventory representation and minimize out-of-stock situations.
• Plan, execute, and monitor online sales campaigns, promotions, and product launches to maximize revenue and achieve sales targets.
• Continuously analyze user behavior and conversion funnels to identify and implement website optimizations that improve sales conversion rates.

Reporting & Analytics

• Generate regular and comprehensive reports on key e-commerce metrics, including sales performance, traffic, conversion rates, and campaign effectiveness.
• Utilize analytics tools (e.g., Power BI, Google Analytics) to interpret data, provide actionable insights, and drive data-backed decisions for growth.
• Monitor competitor activity and market trends to ensure the company maintains a competitive edge.

Cross-Functional Collaboration

• Serve as the point of contact for day-to-day e-commerce tasks, working closely with Marketing for traffic generation and campaign alignment.
• Coordinate with the Commercial/Buying team regarding product assortment planning, pricing, and promotional strategies.
• Liaise with the Warehouse/Operations team to streamline order fulfilment, logistics, and inventory accuracy.
• Liaise with internal and external stakeholders to ensure smooth execution of tasks.
• Any other assignments as directed by immediate superior as and when required.

• A minimum of 2 years of professional work experience in an e-commerce, retail, or business development role.
• Bachelor's Degree in a related field (e.g., Business, Marketing, E-Commerce, or equivalent practical experience).
• Strong business acumen backed by an analytical mindset. Comfort generating, evaluating, and presenting various forecasts, metrics, and business analyses (e.g., sales, conversion, inventory).
• Advanced Microsoft Excel skills are highly preferred for data manipulation and reporting.
• Exceptional communication skills with a proven ability to interact, coordinate, and build strong relationships with multiple internal teams (e.g., Marketing, Commercial, Warehouse).
• A highly motivated self-starter who takes ownership of tasks, is passionate about driving measurable results, and is comfortable thriving in a fast-moving, dynamic business environment.
• Excellent attention to detail and a strong ability to plan, prioritize, and organize a demanding workload autonomously.
• Innovative and proactive problem-solver capable of dissecting the root causes of issues and implementing sustainable solutions.

An OPPORTUNITY like this at Frasers Group is for the FEARLESS!

The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles, you will:

THINK WITHOUT LIMITS, and take the team with you!

BE RELEVANT, to our people, to partners, and to the planet!

OWN IT, and back yourself!

Overview

Responsible of assist in the planning, execution, and optimization of our online marketing efforts.

Including but not limited to the following:

• Set up, optimize the online stores and help to achieve sales targets
• Manage daily e-commerce operations (order processing/product listing / Stock Inventory)
• To complete and coordinate order fulfillment and delivery
• Support online customer enquires promptly (pre-Sales, after-sales)
• Organize and drive sales promotion and related activities for all online marketplace based on annual sales plan
• Work closely with the product marketing team to improve stores traffic and increase conversion rate
• Actively liaise and coordinate with stakeholders, such as warehouse, logistic, customer care department, courier company, and online marketplace team
• Assist superior in all ad-hoc assignments to optimize store sales/operation / traffic

• Candidate must possess at least diploma / degree in Commerce, Multimedia/ Digital Marketing/ Business Admin, Marketing or any related course
• Minimum 2 years working experience in related field (ecommerce)
• Computer literacy with Microsoft Office Suite especially Excel and design apps/software
• Familiar with ecommerce back-end system such as Lazada / Shopee / Webshop will be an added advantage
• Ability to work in fast paced and digital innovative environment
• Customer service oriented and team player

Responsibilities

• Handling multiple e-commerce platforms: including Shopee, TikTok, Lazada, and Facebook.
• Technical skills to set up and manage auto-reply systems on WhatsApp and Messenger, enhancing our customer service capabilities.
• Platform Management: Oversee and maintain the company's e-commerce presence on Shopee, TikTok, Lazada, and Facebook, ensuring all product listings are accurate and up-to-date.
• Customer Support: Implement and manage auto-reply systems on WhatsApp and Messenger to promptly address customer inquiries and improve response times.
• Order Processing: Monitor order fulfillment processes on various platforms to ensure timely delivery and customer satisfaction.
• Performance Analysis: Track and analyze key performance metrics across platforms to identify trends and areas for improvement in online sales.
• Collaboration: Work closely with the marketing team to execute promotional campaigns and optimize product visibility on all e-commerce platforms.

• E-commerce Expertise: Proven experience in managing online sales platforms such as Shopee, TikTok, Lazada, and Facebook.
• Auto-Reply Setup: Technical skills to set up and configure auto-reply systems on WhatsApp and Messenger, including knowledge of relevant tools and software.
• Customer Service: Strong communication and customer service skills to handle inquiries and resolve issues effectively.
• Analytical Skills: Ability to analyze data and generate actionable insights to drive sales performance.
• Team Player: Collaborative mindset with the ability to work effectively within a team and across departments.
• Problem-Solving: Strong problem-solving skills to address challenges and implement effective solutions.
• Preferred Qualifications:
• Education: Bachelor’s degree or diploma in Marketing, Business Administration, or a related field.
• Experience: Prior experience in a similar role within an e-commerce setting.
• Please get in touch with us for more information.

Job Location: Perak

Employment Type: Full-Time

Age Range of Candidate: -

Years of Experience: 2

Monthly Salary: MYR2000 - MYR5000

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Responsibilities

• Manage and maintain online stores (Shopee, Lazada, TikTok Shop, Website)
• Upload, update and optimise product listings (images, descriptions, pricing, stock availability)
• Plan and execute sales campaigns, vouchers, bundles and promotions
• Coordinate with marketplaces for mega campaigns (11.11, 12.12 etc.)
• Handle customer inquiries via Shopee Chat, TikTok Chat, WhatsApp, email and social media
• Provide excellent support on product information, payment, delivery, returns and complaints
• Assist with order fulfilment: order processing, packing checks, delivery coordination with warehouse/logistics
• Monitor delivery status, returns and refund processes
• Work with creative/marketing team for product photos, videos, banners and promotional content
• Assist in running digital ads (Facebook, TikTok, Google) to drive traffic and conversions
• Collaborate with influencers/KOLs to increase product exposure and brand visibility
• Monitor competitor pricing, promotions and customer reviews
• Research e-commerce trends and propose new ideas for growth
• Track sales performance and prepare weekly/monthly reports for management

• Candidate must possess at least a Diploma/Degree in Business, Marketing, E-commerce or related field
• Minimum 1 year experience in e-commerce, customer service or fulfilment (fresh graduates with passion are welcome)
• Familiar with Shopee, Lazada, TikTok Seller Center and basic digital marketing tools
• Proficient in Microsoft Excel/Google Sheets for reporting and analysis
• Strong communication skills in English & Bahasa Malaysia (Mandarin is a plus)
• Detail-oriented, customer-focused and able to work in a fast-paced environment
• Team player with a positive and problem-solving mindset

• Competitive salary package
• Sales incentives and performance bonus
• Training and growth opportunities in e-commerce and digital marketing
• Medical claim and staff purchase discounts

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Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an eCommerce Executive?
• How many years of digital marketing experience do you have?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as an eCommerce Executive

Overview

We are seeking an experienced E-Commerce Executive to join our dynamic team at Volcano Agribusiness Sdn Bhd, based in Ipoh, Perak. This full-time role will be responsible for managing and optimising our online sales channels to drive growth and profitability for our range of agribusiness products.

• Oversee the day-to-day operations of our e-commerce platforms, including website management, inventory control, order fulfilment and customer service
• Develop and implement effective digital marketing strategies to increase brand awareness, website traffic and online sales
• Analyse website performance data and customer behaviour to identify opportunities for improvement and implement data-driven optimisations
• Collaborate with the marketing team to create engaging content and campaigns to promote our products across various digital channels
• Stay up-to-date with the latest e-commerce trends, technologies and best practices to ensure we remain competitive
• Support the sales team by providing insights and recommendations to enhance our overall e-commerce performance

• Bachelor's degree in Marketing, Digital Media, or a related field
• Fresh Graduates are welcomed.
• Proven track record of driving growth and improving the performance of online sales channels
• Proficient in using e-commerce platforms, website analytics tools, and digital marketing software
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Up-to-date knowledge of the latest e-commerce trends, best practices and industry regulations

At Volcano Agribusiness Sdn Bhd, we are committed to providing a supportive and inclusive work environment that empowers our employees to thrive. We offer competitive salaries, comprehensive benefits, and opportunities for professional development and career advancement. Join our team and be a part of our mission to revolutionise the agribusiness industry.

If you are passionate about e-commerce and driven to succeed, we encourage you to apply now for this exciting opportunity.

Unlock job insights

Salary match Number of applicants Skills match

Application questions:

• Have you worked in a role where you were responsible for stock control?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an eCommerce Executive?
• How many years of digital marketing experience do you have?
• Do you have customer service experience?
• Which of the following Microsoft Office products are you experienced with?

What can I earn as an eCommerce Executive

Overview

We are seeking a highly motivated and strategic E-Commerce Executive to drive our online business growth across multiple platforms. This role will be responsible for managing the e-commerce team, developing sales strategies, optimizing online stores performance, expanding and developing online-exclusive products, and ensuring seamless customer experiences. The ideal candidate has strong leadership skills, hands-on marketplace knowledge (Shopee, Lazada, TikTok Shop, etc.), and a data-driven mindset to achieve revenue and brand-building objectives.

• Team & Operations Management – Lead and mentor the e-commerce team (content, operations, customer service, performance marketing).
• Ensure smooth day-to-day operations of all online platforms.
• Monitor team KPIs, provide training, and improve productivity.
• Develop and implement e-commerce strategies to achieve sales and profitability targets.
• Plan and execute online campaigns, promotions, and partnerships.
• Expand presence across relevant digital channels and marketplaces.
• Develop and expand the business of online-exclusive products.

• Manage all the brand stores on Shopee, Lazada, TikTok Shop, and other platforms.
• Ensure product listings, pricing, and content are accurate and optimized.
• Coordinate with platform account managers to maximize visibility and promotional opportunities.

• Work with marketing team to align digital campaigns and brand messaging.
• Oversee marketplace ads, affiliate, and influencer activities to drive traffic and conversion.
• Analyse customer behaviour and recommend initiatives to improve engagement and retention.

• Track sales performance, ROI, and campaign results.
• Provide regular business reports with insights and recommendations.
• Stay updated with e-commerce trends and competitor activities.

• Bachelor’s degree in Business, Marketing, E-Commerce, or related field.
• Minimum 3–5 years of experience in e-commerce role.
• Strong knowledge of Malaysia’s e-commerce landscape (Shopee, Lazada, TikTok Shop).
• Proven track record of driving sales growth and campaign success.
• Analytical, data-driven, and detail-oriented.
• Excellent leadership, communication, and problem-solving skills.
• Fluent in English and Bahasa Malaysia; Mandarin is an advantage.
• Candidate with science background will be advanced advantage.

Overview

Sports Direct is part of Frasers Group, a leading UK-based retail group with a portfolio of internationally recognised brands in sports, lifestyle, and fashion. Sports Direct Malaysia is currently looking for E-Commerce Executive to join our growing team. Sports Direct Malaysia operates 40 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. The company offers over 70 leading authentic global sports brands and employs over 1000 staff with plans to expand rapidly across Asia.

We have developed a new generation of stores as part of our multi-channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern, spacious environment. The stores are zoned by key sports categories: SD Football, SD Running, SD Training, SD Rackets, SD Swimming, SD Sports, SD Lifestyle, and SD Outdoor.

Website & Store Management

• Manage the day-to-day operations and maintenance of the e-commerce website to ensure optimal performance, speed, and user experience.
• Understand the overall e-commerce flows within the organization and upkeep the web platforms in accordance with guidelines.
• Implement and maintain product assortment, ensuring accurate categorization, compelling product descriptions, high-quality imagery, and competitive pricing.
• Monitor and manage website stock availability in collaboration with the warehouse team to ensure accurate inventory representation and minimize out-of-stock situations.

Sales & Performance Optimization

• Plan, execute, and monitor online sales campaigns, promotions, and product launches to maximize revenue and achieve sales targets.
• Continuously analyze user behavior and conversion funnels to identify and implement website optimizations that improve sales conversion rates.

Reporting & Analytics

• Generate regular and comprehensive reports on key e-commerce metrics, including sales performance, traffic, conversion rates, and campaign effectiveness.
• Utilize analytics tools (e.g., Power BI, Google Analytics) to interpret data, provide actionable insights, and drive data-backed decisions for growth.
• Monitor competitor activity and market trends to ensure the company maintains a competitive edge.

Cross-Functional Collaboration

• Serve as the point of contact for day-to-day e-commerce tasks, working closely with Marketing for traffic generation and campaign alignment.
• Coordinate with the Commercial/Buying team regarding product assortment planning, pricing, and promotional strategies.
• Liaise with the Warehouse/Operations team to streamline order fulfilment, logistics, and inventory accuracy.
• Liaise with internal and external stakeholders to ensure smooth execution of tasks.
• Any other assignments as directed by immediate superior as and when required.

Qualifications

• A minimum of 2 years of professional work experience in an e-commerce, retail, or business development role.
• Bachelor's Degree in a related field (e.g., Business, Marketing, E-Commerce, or equivalent practical experience).
• Strong business acumen backed by an analytical mindset. Comfort generating, evaluating, and presenting forecasts, metrics, and business analyses (e.g., sales, conversion, inventory).
• Advanced Microsoft Excel skills are highly preferred for data manipulation and reporting.
• Exceptional communication skills with a proven ability to interact, coordinate, and build strong relationships with multiple internal teams (e.g., Marketing, Commercial, Warehouse).
• A highly motivated self-starter who takes ownership of tasks, is passionate about driving measurable results, and is comfortable thriving in a fast-moving, dynamic business environment.
• Excellent attention to detail and a strong ability to plan, prioritize, and organize a demanding workload autonomously.
• Innovative and proactive problem-solver capable of dissecting the root causes of issues and implementing sustainable solutions.

Additional Information

Opportunity at Frasers Group is for the fearless. The potential is massive, and the experience unrivalled. To make the most of it you need to live and breathe our principles: Think without limits, be relevant, and own it.

• Executive

• Full-time

• General Business
• Retail

Overview

AMOREPACIFIC MALAYSIA are currently looking to hire a E-commerce Executive . The job duties include planning and executing marketing campaigns in designated E-commerce portfolio, maximizing brand exposure in online retail space and ensuring smooth operations.

• Plan, conceptualize and execute commercial/marketing campaigns in online marketplaces/platforms.
• Maintain and update product listing, pricing, inventory, promotion mechanics to ensure seamless customer journey.
• Merge eCommerce implementation and branding strategies to identify opportunities for growth.
• Basic understanding in data and competitive analysis related to key metrics within the e-commerce landscape to increase business opportunities in online marketplaces/platforms.
• Liaise and maintain good relationships with marketplaces to understand market trends and advise on strategies to drive and achieve business objectives.
• Work closely with different stakeholders (internal and external) to ensure smooth business operation.
• Responsible for monthly/campaign reports, analysis reports and presentations.
• Liaise with graphic designer by preparing a creative brief to conceptualize product contents, onsite banners and advertising creatives.
• Provide customer support on product inquiries, live chat and after sales services.
• Assist and maintain overall Ecommerce Operation Readiness based on metrics shared and aligned.

• Bachelor Degree, Post Graduate Diploma, Master Degree in International Business / Economics / Business Administration / Mass Communication or any relevant field.
• At least 1 - 2 years of experience in E-commerce, marketing or in the retail industry.
• Experience in E-commerce marketplaces or exposure in luxury retail is an added advantage.
• Knowledge of SAP system, Microsoft Excel & PowerPoint, Adobe Photoshop is a plus.
• Strong organizational and analytical skills.
• Self-motivated and proactive; able to work independently and as part of a team.
• Strong communication skills and ability to work with multiple stakeholders.
• Able to work in a fast-paced, multi-task environment.

• Competitive salary and employee welfare.
• Harmonious working culture with a young, vibrant and high performing team.
• Familiarity with well-known brands such as Laneige, Sulwhasoo, innisfree, Ryo and Mise-en-Scène.

Please apply online. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application. Click the “Apply Now” to submit your resume.

We are a 15-year-old Fruit and Vegetable wholesale and retail company. We are now rapidly expanding our branches and are looking for a group of young, energetic, motivated and positive people to join our team. Our branches are located in Petaling Jaya, KL and Batu Caves.

• Manage and optimise the company's e-commerce platforms, including website, online stores and mobile apps
• Develop and implement effective digital marketing strategies to increase online sales and brand awareness
• Analyse website traffic, customer behaviour and sales data to identify opportunities for improvement
• Collaborate with the marketing and customer service teams to ensure a seamless omni-channel experience
• Stay up-to-date with the latest e-commerce trends and technologies to enhance the company's digital presence
• Continuously monitor and optimise the e-commerce platform's performance to drive conversions and customer loyalty

• Minimum 2 years of experience in e-commerce, digital marketing or a related field
• Strong understanding of e-commerce principles, website optimisation, and digital marketing best practices
• Proficiency in using e-commerce platforms, website analytics tools, and content management systems
• Excellent problem-solving and analytical skills, with the ability to interpret data and make data-driven decisions
• Good communication and collaboration skills to work effectively with cross-functional teams
• Creativity and a customer-centric mindset to enhance the overall digital experience