822 Banking & Finance jobs in Malaysia

Branch Manager, Retail Sales

Ipoh, Perak Different Technologies Pty Ltd.

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Job Description

About You

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

  • Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
  • Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
  • Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions
  • Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
  • Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
  • Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
  • Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
  • Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‐centric efforts

Your Know-How

  • 5 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
  • 3 years of experience in leading (sales) teams in a dynamic environment
  • A strong track record of scaling and structuring full-scope sales organizations
  • Experience in dealing with external partners and B2C customers at all levels
  • Proven track record through above-average performance at individual and team level
  • A commercial mindset with excellent communication and sales skills
  • Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions
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Branch Manager

Ipoh, Perak AFFIN Group

Posted 1 day ago

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Job Description

Join to apply for the Branch Manager role at AFFIN Group

2 months ago Be among the first 25 applicants

Join to apply for the Branch Manager role at AFFIN Group

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Accountable for Branch Sales turnover, to improve the business profitability and cost management to maximize results and achieve peak performance levels.

Accountabilities

Financial

  • Drive and achieve overall Branch Sales Target
  • Deposit
  • Investment
  • Loans – ASBF, SMART MONEY & Education loan
  • Bancassurance & Banca Takaful product
  • Credit Card
  • Business referrals
  • Prevention of Fraud and Losses (internal and external).
  • Effectively control the cost as per budget

Process

  • Ensure that every staff discharge duties in accordance with:-
  • Branch Manual
  • BNM Guidelines and Other Regulatory / Statutory Requirement
  • Internal control process & procedures.
  • Ensure satisfactory audit rating
  • Ensure audit findings are resolved within specified time frame.
  • Monitor submission of reports within the specified time
  • Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.
  • Act as Business Compliance Officer (BUCO) Representative.
  • Act as CLO (Complaint Liaison Officer).
  • Act as Branch OSHA coordinator.
  • Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.

Customer

  • Ensure efficient customer service level in accordance to SLA
  • Ensure timely reply to customer and CCQ.
  • Ensure to resolve any complaints within SLA
  • Ensure accuracy in service delivery.

People

  • Resource management:-
  • Annual leave
  • Attendance
  • Branch meeting.
  • Provide training / briefing on products and identify training needs
  • Recruitment of staff
  • Staff development and coaching
  • Ensure knowledge and understanding of respective KPIs and JD among all staff
  • Performance and productivity tracking at all levels including performing staff appraisals

Other Responsibilities

  • To manage and undertake ad-hoc assignments
  • Alternate key holder to Vault & Self Service Terminal.
  • To organize or participate CSR activities within the branch community
  • To ensure cleanliness, safety and security of the bank’s premise and SSL area
  • To perform relief duties as and when required or in the absence of ABM.

Learning & Growth

  • To involve and contribute to any special project organise by Head Office
  • Attend training on compliance, regulatory, product knowledge, customer services and other personal

development and growth.

  • To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit
  • To identify any potential staff for succession planning.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Banking

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Sign in to set job alerts for “Branch Manager” roles. Business Development Executive- Outdoor Sales Consultant (Chemor)

Ipoh, Perak, Malaysia
MYR3,500.00
-
MYR5,000.00
1 week ago

Personal Banker - Bancassurance (Perak Region)

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Director, Financial Management

Kuala Lumpur, Kuala Lumpur ASPEN - Prudential plc

Posted 1 day ago

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Job Description

Director, Financial Management Prudential plc Kuala Lumpur, Malaysia Apply now Posted 18 days ago Permanent Competitive

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

We are seeking an experienced Director, Recharge & Allocations to manage financial recharges and allocations within our organisation. This position involves building strong relationships with Local Business Units (LBUs), maintaining an accurate catalogue of recharges, developing recharge frameworks, ensuring rigorous governance, and optimising tax implications related to recharges.

This role requires a deep understanding of financial recharges and allocations, strong relationship-building skills, and a keen eye for detail. The Recharge & Allocations Specialist will need to have a good understanding of tax and transfer pricing regulations.

Build Relationships with LBUs:

  • Work closely with the Head of Enterprise Cost Management provide financial guidance and decision support to the Group Executive team on all matters pertaining to Recharges & Allocations.
  • Foster strong relationships with LBUs through clear recharge frameworks, policies, and principles that provide transparency, fairness, and accuracy in cost distribution.
  • As the subject matter expert of all recharges and allocations, provide to project managers and business partners on appropriate selection of recharge drivers and keys, methodologies and provide support on recharge modelling.
  • Work with project managers and business partners to provide advice on completion of business case documentation and interacts closely with the project accounting teams to ensure costs and delivery are tracked.

Maintain Catalogue of Recharges:
  • Maintain a comprehensive catalogue of all recharges across the organization, including counterparties, methodologies, drivers, and approximate value.

Develop Recharge Framework:
  • Create and refine a robust recharge framework that aligns with organizational goals of simplification. Establish clear policies and principles governing recharge processes. Ensure consistency and adherence to best practices across LBUs.
  • Establish clear policies and principles governing the recharge processes and ensure consistency and adherence across the group.
  • Continuously develop and enhance templates, recharge guidelines/handbook and estimation calculators.

Governance and Value Optimization:
  • Implement rigorous governance practices for recharges, with regular updates on delivery, spend and demonstrate value for money to earn the trust of the LBU's.

Collaboration with Tax:
  • Maintain a close liaison with the Tax, ensuring all methodologies consider tax and transfer pricing regulations.
  • Seek opportunities to enhance tax efficiency within existing recharge processes.

Core Competences Required:
  • Financial Acumen: Strong understanding of financial concepts, including recharges, allocations, transfer pricing and cost management.
  • Relationship Building: Excellent interpersonal skills to foster collaboration with LBUs and other stakeholders.
  • Analytical Thinking: Ability to analyse data, identify trends, and make informed decisions.
  • Communication: Effective communication skills to convey complex financial information clearly.

Education and Experience:
  • Experience:
    • A minimum of 1o years of experience in finance or cost management
    • Experience in regional recharging and allocation, with understanding of transfer pricing and cross-border tax implications is preferred.
  • Education:
    • Bachelor's degree in Finance, Accounting, or a related field.
    • Professional accounting qualification (e.g., CA, CPA, ACCA).
  • Skills:
    • Strong analytical and strategic thinking abilities.
    • Effective communication and influencing skills.
    • Ability to lead initiatives group-wide, ensuring alignment with overall business goals.
    • Ability to partner closely with the Group's senior executives, LBU finance teams , and central entity accountants to drive change.
    • Knowledge of tax regulations and compliance with relation to recharges and allocations.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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Branch Manager (Nationwide)

Kangar, Perlis AFFIN Group

Posted 1 day ago

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Job Description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

The role is responsible to lead, drive and inspire a high-performing team to deliver strong business results, uphold service excellence, and ensure compliance across all branch operations. This role demands strategic leadership, operational discipline, and a passion for people development.

Job Responsibilities

Sales & Business Growth

  • Lead and drive overall branch sales across key products: Deposits, Investments, Loans (ASBF, Smart Money, Education Loans), Bancassurance, Banca Takaful, Credit Cards, and Business Referrals.
  • Develop strategies and monitor performance to meet and exceed monthly and annual sales targets.

Operational Excellence & Compliance

  • Lead day-to-day branch operations in strict adherence to Bank policies, BNM guidelines, and regulatory requirements.
  • Ensure staff compliance with internal controls, SOPs, Branch Manual, and all statutory obligations.
  • Maintain strong audit outcomes by proactively resolving findings and ensuring timely report submissions.
  • Serve in key oversight roles, including BCM Coordinator (Business Continuity & Call Tree Exercises), BUCO Representative, Complaint Liaison Officer (CLO) and OSHA Coordinator.
  • Foster a strong culture of compliance through ongoing coaching, reminders, and proactive risk awareness.

Customer Experience

  • Ensure efficient, high-quality customer service in line with SLA standards.
  • Address and resolve customer complaints promptly and professionally.
  • Ensure service accuracy and timely response to CCQ and feedback.

Job Requirements

  • Minimum 5 years’ experience in retail banking, with at least 2 years in a branch leadership or supervisory role.
  • Strong knowledge of banking products (loans, deposits, investments, insurance) and regulatory/compliance frameworks (BNM, AML/CFT, etc.).
  • Proven ability to drive sales performance, manage branch operations, and lead cross-functional teams effectively.
  • Excellent interpersonal and communication skills, with strong customer service orientation.
  • Analytical and detail-oriented, with sound decision-making skills and ability to manage risk and compliance matter
  • Candidates currently holding roles such as Sales Team Lead, Sales Manager, or Senior Relationship Manager are strongly encouraged to apply.
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(A) Datacenter Branch Manager

Johor, Johor Upscale Sdn Bhd

Posted 1 day ago

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Job Description

About the job (A) Datacenter Branch Manager

Datacenter Project Manager (Low Voltage project)

Malaysian Chinese candidates, below 40, committed to training and long-term service.

1. Achieve annual sales targets according to company goals, plans, and measures.

2. Responsible for customer development, tracking, maintenance, project pre-sales, communication, business negotiations, and overall project control of the Malaysian branch.

3. Have a keen sense of industry markets and new technology applications such as ICT, renewable energy, or data centers, and be able to grasp trends and customer needs; independently develop target customers based on resource advantages.

4. Collect dynamic industry information including business opportunities, customer needs, competitor info, and potential partners; formulate market strategies accordingly.

5. Provide presales consulting, maintain good customer relationships, and handle complaints properly.

6. Organize and prepare project funding plans, control and follow up on payments according to contracts.

Requirements:

1. Based in Malaysia or Malaysian Chinese who can use English professionally and speak Chinese; under 40, extendable to 45 for exceptional candidates.

2. Bachelor’s degree or higher in computer or communications; familiarity with Malaysia’s local ICT industry preferred.

3. Over 5 years of market sales experience in relevant local industries, familiar with low voltage systems, ICT, smart buildings, photovoltaic, data centers, etc., with a proven sales record. Experience in ICT, renewable energy, or data center market development is preferred.

4. Knowledge of local laws and regulations related to project startup procedures in Malaysia.

5. Excellent public relations, negotiation, and bidding skills for medium to large projects.

6. Strong market development, insight, and adaptability in ICT, renewable energy, or data centers; proficient in MS Office and official document writing.

7. Good image, learning and analytical skills, responsibility, communication, planning, enterprise spirit, customer service, and ability to handle pressure.

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Branch Manager (Regular - M)

Johor, Johor RHB Banking Group

Posted 1 day ago

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Job Description

Manage a retail branch that cater to all retail and commercial market segment offering a wide range of products and services in a high growth area.

To engage, manage and address business requirements and financial needs of the local business communities.

Grow customers base and elevating the local community's perception on RHB Brand and reputation

Provide leadership and management to the branch sales and operation teams to deliver the annual target as defined by Regional Director.

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Branch Manager

Nilai, Negeri Sembilan Air Liquide

Posted 1 day ago

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Job Description

Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases, energy solutions, application technologies and services. With a strong workforce of 400 employees and business growth through our recent acquisition with nationwide presence, this will provide an exciting experience and journey with the opportunity that is unique yet challenging to gauge the integration and synergy processes that will change the entire competition landscape in Malaysia.

The Branch Manager will focus on enhancing sales, profitability, and customer experience in collaboration with our sales team while implementing strategies for market growth and increased Packaged Gas market share. How will you CONTRIBUTE and GROW?
  • Responsible for driving sales, profitability, and customer experience in collaboration with the sales team.
  • Accountable for the growth and strategy of the Business Development and Packaged Gas market to increase market share in the central region.
  • Oversee customer interactions at branches in the central region, coordinating with Packaged Gases Business Unit Operations, including supply chain teams, while managing commercial Packaged Gases activities.
  • Work closely with Industrial Merchant ROC, project stakeholders, vendors, and service providers to ensure the success of the Packaged Gas Business Unit.
  • Proactively troubleshoot issues, escalate customer pain points, and resolve them within the designated timeline.
  • Participate in customer-related activities, including sales, customer service, billing, legal, operations, pricing, and debt collection.
  • Engage in special Package Gas Business Unit projects as needed.
Are you a MATCH?
  • Bachelor's degree in Engineering, business, marketing, or a related field.
  • Proven experience in sales and operations management, preferably within the PAG or related industry.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively across functions and with diverse stakeholders.
  • Strong analytical and problem-solving skills, with a proactive approach to troubleshooting.

About Air Liquide
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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HR Business Partner, Consumer Financial Services (CFS)

Kuala Lumpur, Kuala Lumpur OCBC

Posted 1 day ago

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Job Description

HR Business Partner, Consumer Financial Services (CFS)

OCBC Federal Territory of Kuala Lumpur, Malaysia

HR Business Partner, Consumer Financial Services (CFS)

OCBC Federal Territory of Kuala Lumpur, Malaysia

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in the designated business unit.

The successful HRBP acts as an employee champion and change agent. The HRBP is a one-stop-centre in providing HR advisory and solutions, and partners with the Business in achieving its business goals and objectives. He/she actively supports discussions and transfer best practices from different functions in the organization.

Job Roles & Responsibilities:

  • Responsible for building and fostering strong business relationship with the business unit whilst actively identifying gaps, proposes and implements changes to mitigate and minimise people related risks.
  • Serve as a trusted HR advisory and managers in the business units on conflict resolution, performance management, employee engagement and workplace issues whilst supporting the continuous effective delivery of these HR policy and processes.
  • Responsible for end to end talent acquisition for MD1 and above level
  • Drives the outcomes for key HR related projects and initiatives, including and not limited to annual compensation exercise, talent management and succession planning
  • Actively participates in IR matters by partnering the IR team members in providing required advice and managing IR outcomes.
  • Collaborates with Learning & Transformation Team on staff development through training and development interventions.
  • Ensures regular HR related reports are updated and presents to the business unit for updates and tracking.
  • Use HR metrics and analytics to provide insights into workforce trends, turnover, employee satisfaction, and productivity, enabling data-driven decision-making for the businesses
  • Works closely with Group HR HRBP’s for the business unit in driving initiatives.

Job Requirements:

  • Bachelor’s Degree
  • Minimum 10 years of experiences in relationship management /retail banking/ front line will be an advantage. Priority is given to those with experiences in handling people, exposure in rewards and/or performance management
  • Good knowledge in applicable regulatory, employment and labour laws
  • Possess strong analytical skills, data analytical and attention to details and problem solving skills.
  • Possess sound business acumen with excellent communication skills and strong ability to manage and deal with the stakeholders
  • Team player who is willing to work and partner internal HR stakeholders in providing the required support to the business unit
  • Good with Microsoft Excel and Data Visualisation skills, and ability to draw out the insights for businesses
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources and Sales
  • Industries Financial Services and Banking

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Branch Manager

AFFIN Group

Posted 1 day ago

Job Viewed

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Job Description

Join to apply for the Branch Manager role at AFFIN Group

2 months ago Be among the first 25 applicants

Join to apply for the Branch Manager role at AFFIN Group

Get AI-powered advice on this job and more exclusive features.

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Accountable for Branch Sales turnover, to improve the business profitability and cost management to maximize results and achieve peak performance levels.

Accountabilities

Financial

  • Drive and achieve overall Branch Sales Target
  • Deposit
  • Investment
  • Loans – ASBF, SMART MONEY & Education loan
  • Bancassurance & Banca Takaful product
  • Credit Card
  • Business referrals
  • Prevention of Fraud and Losses (internal and external).
  • Effectively control the cost as per budget

Process

  • Ensure that every staff discharge duties in accordance with:-
  • Branch Manual
  • BNM Guidelines and Other Regulatory / Statutory Requirement
  • Internal control process & procedures.
  • Ensure satisfactory audit rating
  • Ensure audit findings are resolved within specified time frame.
  • Monitor submission of reports within the specified time
  • Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.
  • Act as Business Compliance Officer (BUCO) Representative.
  • Act as CLO (Complaint Liaison Officer).
  • Act as Branch OSHA coordinator.
  • Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.

Customer

  • Ensure efficient customer service level in accordance to SLA
  • Ensure timely reply to customer and CCQ.
  • Ensure to resolve any complaints within SLA
  • Ensure accuracy in service delivery.

People

  • Resource management:-
  • Annual leave
  • Attendance
  • Branch meeting.
  • Provide training / briefing on products and identify training needs
  • Recruitment of staff
  • Staff development and coaching
  • Ensure knowledge and understanding of respective KPIs and JD among all staff
  • Performance and productivity tracking at all levels including performing staff appraisals

Other Responsibilities

  • To manage and undertake ad-hoc assignments
  • Alternate key holder to Vault & Self Service Terminal.
  • To organize or participate CSR activities within the branch community
  • To ensure cleanliness, safety and security of the bank’s premise and SSL area
  • To perform relief duties as and when required or in the absence of ABM.

Learning & Growth

  • To involve and contribute to any special project organise by Head Office
  • Attend training on compliance, regulatory, product knowledge, customer services and other personal

development and growth.

  • To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit
  • To identify any potential staff for succession planning.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Banking

Referrals increase your chances of interviewing at AFFIN Group by 2x

Get notified about new Branch Manager jobs in Skudai, Johore, Malaysia .

Senai, Johore, Malaysia MYR20,000.00-MYR22,000.00 2 weeks ago

Assistant/ Manager, Customer Success (Chiller, Key account) Sales Manager - Foodservice (Singapore Market) Regional Manager – South and East Asia – Cembrane Senior Manager, Account Management (Loyalty Partnerships) (SINGAPORE) ASIA Regional Sr. Commercial Execution Manager FMCG Manager Job In SINGAPORE With Family- Singapore-World Wide Immigration Service Llp-3-8 - TimesJobs.com Branch Manager (Fintech Trading, Investments, New Expansion) Clinical Sales Manager, Electrophysiology (Singapore, Malaysia)

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Branch Manager (Ayer Hitam)

Johor Bahru, Johor JALEN MALAYSIA

Posted 1 day ago

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Job Description

Be among the first 25 applicants.

Requirements:

  1. Have at least a Bachelor's Degree in Management, Sales and Marketing, or related fields.
  2. Maintain good health.
  3. Capable of working with minimal supervision.
  4. Responsible, honest, and trustworthy in task execution.
  5. Able to accept instructions well from the leader.

Description of duties & responsibilities:

  • Plan task organization for employees and develop strategies to increase sales and collections.
  • Issue instructions and oversee the smooth operation of the organization.
  • Ensure stock levels in the depot are sufficient and well-planned.
  • Gather and update market information regularly.
  • Serve as an intermediary between HQ and branches.
  • Ensure employee compliance with company guidelines.
  • Check all transactions, stock inflow and outflow, and cash flow.
  • Monitor and manage customer aging.
  • Supervise and review work of assistant managers, salespeople, and drivers.
  • Review all operational reports periodically.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Food and Beverage Services

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Location: Senai, Johore, Malaysia | Salary: MYR20,000.00-MYR22,000.00 | Posted: 3 weeks ago

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