2,399 Account Management jobs in Malaysia
Customer Relations Executive (Japanese Speaking) - JLPT N1/N2
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Job Description
Job Openings Customer Relations Executive (Japanese Speaking) - JLPT N1/N2 About the job Customer Relations Executive (Japanese Speaking) - JLPT N1/N2
Company Background
The company is a management firm that assists Japanese companies and expatriates in managing health risks for employees working or traveling abroad. This includes handling emergencies, checkups, and insurance. Job Description
Serve as an interpreter during doctor consultations and health screenings for Japanese members. Provide medical support, including handling hospital procedures and insurance claims. Act as an interpreter for police reports, especially in cases of car accidents involving Japanese customers. Handle documentation and data entry in both Japanese and English. Provide general administrative and operational support for assigned tasks. Manage phone calls, emails, and other ad-hoc duties. Requirements
Must have JLPT N2 or above. Graduates from Japanese universities are encouraged to apply. Fluency in Japanese, good command of English, and knowledge of Malay. Strong interest in Japanese culture, with a passion for adapting to and interacting with Japanese clients. Working hours: Monday to Friday, 8 AM to 5 PM, with 24/7 standby on a rotational shift for urgent cases (overtime and travel allowance provided). Basic salary: RM4,500 to RM6,500. Parking provided (for self-driving). Travel allowance (for public transport commuters). Medical insurance, health screenings, and medical check-ups. Yearly salary increment. Handphone and overtime allowances. Candidates may apply online or send their resumes to
Only shortlisted candidates will be contacted.
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Technical Account Management
Posted 4 days ago
Job Viewed
Job Description
We are looking for a dedicated individual to join us as Technical Account Manager at Aon Philippines, offering you a real opportunity to further develop your capabilities.
The Technical Account Manager is responsible for supporting the day-to-day People operations, primarily focused on accurate and timely processing of payroll, compensation, and benefits. This role ensures that employee data is handled with confidentiality and in compliance with company policies and labor regulations. The ideal candidate is a team player with good communication skills, strong attention to detail, and a willingness to learn and grow within a fast-paced multinational environment.
This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.
Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like- Ensuring successful renewal of treaty accounts by supporting brokers with their communication with clients and reinsurers
- Responsible for producing the following:
a) Information schedule,
b) treaty slips,
c) quote sheets and market sheets
d) programme schedules and programme schematics
e) broker and compliance checklists
f) cover notes
g) other supporting documentation if necessary
- Cleaning up and analysis of data /statistics aand other underwriting information supporting the negotiation and placement of the account by the broking team
- Handling of special acceptance requests
- Participating in pre and post renewal meetings
- Other incidental duties related to the maintenance of the accounts
This is your opportunity to sell the role! What makes Aon and the role different, and more attractive, than our competitors? Bring the role to life by outlining who they will be collaborating with, and equally who will be supporting them
How we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#J-18808-LjbffrLead, Account Management
Posted 6 days ago
Job Viewed
Job Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Kedah. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience.
Responsibilities:
These tasks include, but are not limited to:
- Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.
- Lead the team to ensure ad-revenue targets are met month on month
- Lead and motivate the team to deliver on meeting business goals. He/she is accountable to meet business goals for their team.
- Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis
- Proactively gather, analyse, and share data with management to influence business decisions
- Ensure removal of any roadblocks that hinder goal achievement with minimal supervision
- Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.
- At least 4-5 years of experience and a passion for managing teams and sales
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Knowledge in Salesforce is a plus
What We Offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
Coordinator, Account Management
Posted 21 days ago
Job Viewed
Job Description
foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
2 days ago Be among the first 25 applicants
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foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.
What You’ll Do
- Operational Support:
- Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
- Promotion Management:
- Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
- Vendor Onboarding:
- Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
- SKU Management:
- Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, pricing accuracy, and updates.
Who You Are
- Highly organized and detail-oriented with a strong sense of ownership.
- Able to manage multiple tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Comfortable working with spreadsheets
- Previous experience in an administrative, operations, or account support role is a plus.
- Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus
- Seniority level Associate
- Employment type Full-time
- Job function General Business
- Industries Software Development and IT Services and IT Consulting
Referrals increase your chances of interviewing at foodpanda by 2x
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#J-18808-LjbffrCoordinator, Account Management
Posted 21 days ago
Job Viewed
Job Description
About the opportunity
We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.
What You’ll Do
- Operational Support:
- Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
- Promotion Management:
- Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
- Vendor Onboarding:
- Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
- SKU Management:
- Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images,pricing accuracy, and updates.
What you need to be successful
Who You Are
- Highly organized and detail-oriented with a strong sense of ownership.
- Able to manage multiple tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Comfortable working with spreadsheets
- Previous experience in an administrative, operations, or account support role is a plus.
- Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
#J-18808-LjbffrCoordinator, Account Management
Posted 21 days ago
Job Viewed
Job Description
About the opportunity
We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.
What You’ll Do
- Operational Support:
- Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
- Promotion Management:
- Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
- Vendor Onboarding:
- Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
- SKU Management:
- Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images,pricing accuracy, and updates.
What you need to be successful
Who You Are
- Highly organized and detail-oriented with a strong sense of ownership.
- Able to manage multiple tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Comfortable working with spreadsheets
- Previous experience in an administrative, operations, or account support role is a plus.
- Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
#J-18808-LjbffrAccount Management Coordinator
Posted 27 days ago
Job Viewed
Job Description
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.
At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end.
Job DescriptionCustomer & Project Coordination
- Collaborate with Operations to monitor shipment project execution and milestones for key customers.
- Support Monthly/Quarterly Business Reviews (MBR/QBR) by preparing and optimizing data and content.
- Monitor performance against Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) and highlight exceptions to relevant teams.
- Quotation & Documentation Support
- Support and Coordinate with Account Manager and Product teams in the relevant branches to gather data and rates for RFQs and quotations.
- Maintain and communicate rate details, handling instructions, and Standard Operating Procedures (SOPs) for assigned accounts.
- Exception & Performance Reporting
- Monitor and communicate exceptions to Account Managers, Operations and Customers, by generating reports on (but not limited to) shipment status, freight spend, brokerage delays, and other key metrics.
- Produce exception reports with Operations and Account Managers for continuous improvement.
- Work closely with the Account Receivable (AR) team and Payment Center to follow up on outstanding payments.
- Ensure EDI billing accuracy and alignment with customer SOPs.
- Coordinate with all parties to confirm proper EDI messaging is received.
- PowerPoint skills – the Account Management Coordinator will produce high quality customer-facing presentations
- Excel skills – the Account Management Coordinator will generate different types of reports from Expeditors’ proprietary systems and preparate pivot tables and charts based on customer’ or Expeditors’ requirements
- PowerBI skills (desirable) – basic knowledge of updating or refreshing data, using filters, etc.
- Logistics industry experience (desirable)
- Basic EDI skills
- Basic Accounting skills
Expeditors offers excellent benefits:
- 13 Months
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Account Management Coordinator
Posted 27 days ago
Job Viewed
Job Description
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.
At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end.
Description
Customer & Project Coordination
- Collaborate with Operations to monitor shipment project execution and milestones for key customers.
- Support Monthly/Quarterly Business Reviews (MBR/QBR) by preparing and optimizing data and content.
- Monitor performance against Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) and highlight exceptions to relevant teams.
- Quotation & Documentation Support
- Support and Coordinate with Account Manager and Product teams in the relevant branches to gather data and rates for RFQs and quotations.
- Maintain and communicate rate details, handling instructions, and Standard Operating Procedures (SOPs) for assigned accounts.
- Exception & Performance Reporting
- Monitor and communicate exceptions to Account Managers, Operations and Customers, by generating reports on (but not limited to) shipment status, freight spend, brokerage delays, and other key metrics.
- Produce exception reports with Operations and Account Managers for continuous improvement.
- Billing & Payment Coordination
- Work closely with the Account Receivable (AR) team and Payment Center to follow up on outstanding payments.
- Ensure EDI billing accuracy and alignment with customer SOPs.
- Coordinate with all parties to confirm proper EDI messaging is received.
- PowerPoint skills – the Account Management Coordinator will produce high quality customer-facing presentations
- Excel skills – the Account Management Coordinator will generate different types of reports from Expeditors’ proprietary systems and preparate pivot tables and charts based on customer’ or Expeditors’ requirements
- PowerBI skills (desirable) – basic knowledge of updating or refreshing data, using filters, etc.
- Logistics industry experience (desirable)
- Basic EDI skills
- Basic Accounting skills
Expeditors offers excellent benefits:
- 13 Months
- Allowance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
Be The First To Know
About the latest Account management Jobs in Malaysia !
Account Management Coordinator
Posted 13 days ago
Job Viewed
Job Description
At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end.
& Project Coordination
+ Collaborate with Operations to monitor shipment project execution and milestones for key customers.
+ Support Monthly/Quarterly Business Reviews (MBR/QBR) by preparing and optimizing data and content.
+ Monitor performance against Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) and highlight exceptions to relevant teams.
+
+ Quotation & Documentation Support
+ Support and Coordinate with Account Manager and Product teams in the relevant branches to gather data and rates for RFQs and quotations.
+ Maintain and communicate rate details, handling instructions, and Standard Operating Procedures (SOPs) for assigned accounts.
+
+ Exception & Performance Reporting
+ Monitor and communicate exceptions to Account Managers, Operations and Customers, by generating reports on (but not limited to) shipment status, freight spend, brokerage delays, and other key metrics.
+ Produce exception reports with Operations and Account Managers for continuous improvement.
+
+ Billing & Payment Coordination
+ Work closely with the Account Receivable (AR) team and Payment Center to follow up on outstanding payments.
+ Ensure EDI billing accuracy and alignment with customer SOPs.
+ Coordinate with all parties to confirm proper EDI messaging is received.
+ PowerPoint skills - the Account Management Coordinator will produce high quality customer-facing presentations
+ Excel skills - the Account Management Coordinator will generate different types of reports from Expeditors' proprietary systems and preparate pivot tables and charts based on customer' or Expeditors' requirements
+ PowerBI skills (desirable) - basic knowledge of updating or refreshing data, using filters, etc.
+ Logistics industry experience (desirable)
+ Basic EDI skills
+ Basic Accounting skills
Expeditors offers excellent benefits:
+ 13 Months
+ Allowance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
Account Management Executive
Posted today
Job Viewed
Job Description
Job Description
Get to Know the Team:
GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region's #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.
Get To Know The Role
Manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability/revenue. You will maintain existing relationships with merchants to drive growth for GrabFood. You will lead elements of business identification, partnerships, account management, and execution strategy. You will report to the
Commercial Manager - Ipoh & NEC
and work onsite.
Responsibilities
You will manage a portfolio of key accounts with a focus on building lasting relationships and increasing profitability/revenue.
You will liaise with merchants for merchant-funded promo programs, merchant commission schemes, new products/features.
You will identify bottlenecks and potential issues related to merchant operations and the content management process, and provide solutions to these issues.
You will evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
You will analyze data and develop plans to increase revenues/profitability for your portfolio and make decisions that build operational performance for your accounts.
You will drive growth of key accounts, measured by deliveries and GMV.
You will work across functions to tailor merchant-specific needs (e.g., customized reporting, marketing support, integrations) and deliver business improvement projects to create value for both merchants and GrabFood.
You will drive operational excellence by working with the merchants and operations teams.
Qualifications What Essential Skills You Will Need
You have a recognized Bachelor's Degree in any field or a Diploma in Business/Management or equivalent.
You have 1+ years of experience in an account manager role, sales, business development, partnerships, or a similar role.
You have experience in the F&B industry
You have experience establishing communication and engagement with prospects, with the ability to provide comprehensive solutions for varying customer needs.
You can fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals and work across internal and external organizations.
Additional Information Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
#J-18808-Ljbffr
Account Management Executive
Posted today
Job Viewed
Job Description
Get to Know the Team GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region's #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.
Get to Know the Role Manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability/revenue. You will maintain existing relationships with merchants to drive growth for GrabFood. You will lead elements of business identification, partnerships, account management, and execution strategy.
You will report to the
Commercial Manager - Ipoh & NEC
and working onsite.
The Critical Tasks You Will Perform
You will manage a portfolio of key accounts with a focus on building lasting relationships and increasing profitability/revenue.
You will liaise with merchants for merchant-funded promo programs, merchant commission schemes, new products/features.
You will identify bottlenecks and potential issues related to merchant operations and the content management process, and provide solutions to these issues.
You will evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
You will analyze data and develop plans to increase revenues/profitability for your portfolio and make decisions that build operational performance for your accounts.
You will drive growth of key accounts, measured by deliveries and GMV.
You will work across functions to tailor merchant-specific needs (e.g., customized reporting, marketing support, integrations) and deliver business improvement projects to create value for both merchants and GrabFood.
You will drive operational excellence by working with the merchants and operations teams.
What Essential Skills You WillNeed
You have a recognized Bachelor's Degree in any field or a Diploma in Business/Management or equivalent.
You have 1+ years of experience in an account manager role, sales, business development, partnerships, or a similar role.
You have experience in the F&B industry
You have experience establishing communication and engagement with prospects, with the ability to provide comprehensive solutions for varying customer needs.
You can fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals and work across internal and external organizations.
Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with
Term Life Insurance
and comprehensive
Medical Insurance.
With
GrabFlex,
create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through
Parental
and
Birthday leave , and give back to your communities through
Love-all-Serve-all (LASA)
volunteering leave
We have a confidential
Grabber Assistance Programme
to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
#J-18808-Ljbffr