Area Operations Engineer

Shah Alam, Selangor Park Place Technologies

Posted 7 days ago

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Job Description

Area Operations Engineer The Area Operations Engineer (AOE) is responsible for running operations on a day-to-day basis of all Certified Partners and tickets while maintaining customer satisfaction and the health of the business. Role and Responsibility: Responsible for the service flow/call for Certified Partners related tickets. This includes service orders that are assigned to AOM from time to time until the resolution of the service orders. Responsible for processing service orders, end-to-end customer communication and coordination with Certified Partners. Supervises Certified Partners every service order lifecycle. Review tickets regarding customer’s expectation. Creates Material Demand. Check parts availability and engage procurement when needed. Communicates with customers regarding timing of service delivery. Coordinates with Certified Partners for site visit and arrange backline when needed. Maintains good working relationship with Certified Partners. Verifies service resolution and confirmation with customers. Other duties as assigned. What we’re looking for: One to three (1-3) years related customer interface experience. Possess a polite and professional phone presence Demonstrates appropriate email etiquette and grammar usage Proficiency in navigating computers and computer programs Able to take direction well and improve work effort Must display strong team spirit and willingness to work with others Strong verbal and written communication skills Must be able to work in fast pace and “no idle time” environment Ability to work with minimal supervision, Productive with excellent time management skill set. Must be available on Weekends to coordinate with other teams. Able and willing to learn independently. Reliable attendance. Education: Bachelor’s degree required. Travel: 5%

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Process Engineer / Supervisor - Mandarin Speaking - Fresh graduates welcome

Seri Kembangan Two95 International Inc.

Posted 12 days ago

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Process Engineer / Supervisor -

(Selangor - Balakong) Willing to work in Seri Kembangan Full-Time position Working Hour 8:00am to 5:00pm (Monday – Friday), 8:00 am to 1:00pm (alternate Saturday) Job Scope: Manage time study on production processes and make meaningful analysis for improvements. Coordinate result with SBU team and make necessary improvements. Identify area of improvements and coordinate with production team for necessary changes implementation & training. Managing company’s Way radar and ensure smooth implementation of actions plan to achieve company’s Way radar global score. Responsible for safety improvements in production and control production standard SOP. Minimum Requirements: Degree or diploma in engineering or equivalent field. Experience in process engineering field is an added advantage. Fresh graduates are encouraged to apply. Proficient in written and spoken English is a must. Well-versed in Excel, Word, and PowerPoint.

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