45,478 Jobs in Malaysia

The Customer Service Executive (English+Bahasa Speaker) role is a vital position within a back-office support team for an e-hailing and deliveries service. This role focuses on delivering exceptional customer service through telephone, chat, and email interactions, ensuring customer inquiries are resolved efficiently and accurately. The position is based onsite in Johor Bahru, operates on a 24-month contract, and follows a Monday-to-Friday schedule with compulsory work on public holidays, with shift options of 9:00 AM to 6:30 PM or 10:00 AM to 7:30 PM.

Key responsibilities include providing continuous helpdesk support to address customer inquiries related to the e-hailing and deliveries service. You will employ strong interpersonal and communication skills to resolve customer issues promptly, conducting basic probing to determine appropriate next steps for inquiries. The role requires exceeding customer expectations by delivering high-quality service and accurate information while maintaining a professional and empathetic demeanor. You will work collaboratively in a team environment to achieve key performance indicator (KPI) targets and service level agreements (SLAs), contributing to the overall success of the project.

The role demands proficiency in both English and Bahasa Melayu to effectively communicate with a diverse customer base. Candidates must demonstrate good computer literacy to navigate systems and manage customer interactions across multiple channels. The ability to work independently, multitask, and adapt to a fast-paced environment is essential. You will also participate in training to enhance your skills and ensure alignment with project requirements.

To qualify, candidates must be at least 18 years old and have completed SPM, UEC, SKM 3, SVM 3, or IGCSE certificates. No prior work experience is required, making this role suitable for entry-level candidates, though the ability to meet performance standards and maintain a high level of accuracy is critical. Candidates must be willing to work onsite in Johor Bahru, including on public holidays, and be available for overtime if required. Candidates should not have a history of frequent job changes (staying less than a year per company) and must be current residents of Malaysia.

Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)

Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.

Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400

Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes

Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments

Lenovo Federal Territory of Kuala Lumpur, Malaysia

Lenovo Federal Territory of Kuala Lumpur, Malaysia

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Job Title: Site Reliability Engineer

Experience: 2–4 years

Work Mode: Hybrid

We’re looking for a Site Reliability Engineer (SRE) to keep our systems secure, scalable, and always available. If you enjoy solving complex problems, automating processes, and working with modern infrastructure tools, this could be a great fit.

What You’ll Do:

• System Monitoring & Maintenance: Monitor health and performance with ELK, Prometheus, Grafana ; perform regular upkeep to ensure high availability.
• Incident Management: Respond quickly to outages, run root cause analysis , and prevent repeat issues.
• Infrastructure Optimization: Use metrics to improve efficiency, scalability, and reliability.
• Automation & Scripting: Build scripts and automation tools to reduce manual work.
• Security & Compliance: Apply patches, follow best practices, and stay ahead of threats.
• Support & Collaboration: Work with development, QA, and engineering teams ; join on-call rotations when needed.

What You’ll Bring:

• Strong coding background in Java, Spring Boot, Spring Cloud .
• Exposure to messaging systems like Kafka, RabbitMQ .
• Hands-on with Redis , ElasticSearch, MongoDB , plus good knowledge of MySQL/PostgreSQL .
• Experience with ELK Stack, Prometheus, Grafana .
• Understanding of Nginx, DNS, Kubernetes .
• Problem-solving skills, clear communication, and a collaborative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We’re looking for a highly driven Group Financial Controller to lead financial strategy and operations across WRC’s dynamic investments , which include:

• KYM Group – Public-listed leader in food-grade & industrial packaging.
• TSM Group – Automotive wire harness manufacturing & landmark assets (e.g., KYM Tower &Eastin Hotel)
• TZEL Group – Properties, petrol stations, cafés, orchards, hostel management.
  

JOB RESPONSIBILITIES:

1. Group Consolidation & Financial Reporting
• Lead group-wide financial consolidations per MFRS/IFRS and Bursa Malaysia requirements.
• Ensure timely and accurate financial statements for both internal and external stakeholders.
• Prepare board-level reports and investor relations financial packages.

2. Public-Listed Company Compliance
• Ensure full compliance with Bursa Malaysia listing requirements and regulatory filings.
• Collaborate with company secretaries, auditors, and external advisors on statutory and regulatory submissions.

3. Group Budgeting, Forecasting & Financial Planning
• Drive group-wide budgeting and forecasting processes, including multi-subsidiary planning alignment.
• Perform financial modelling and scenario analysis to support strategic business decisions.
• Ensure alignment of subsidiary budgets with overall corporate financial goals.

4. Fund Management & Treasury
• Monitor and manage the group’s cash flow, banking relationships, and funding requirements.
• Propose and implement fund allocation strategies for optimal liquidity and investment returns.
• Oversee loan covenants, interest servicing, and capital structure planning.

5. Mergers, Acquisitions & Corporate Finance
• Lead financial due diligence for potential M&A activities.
• Support deal structuring, valuation, integration planning, and post-deal synergy tracking.
• Collaborate with legal and strategic advisors for investment assessments.

6. Internal Controls & Risk Management
• Maintain and enforce group-wide financial policies, procedures, and controls.
• Ensure subsidiaries comply with internal audit and statutory requirements.
• Mitigate financial risks and enhance compliance across the group.

7. Leadership & Stakeholder Engagement
• Lead and develop a high-performing finance team across multiple business units.
• Act as a business partner to C-level leaders and subsidiary management.
• Communicate clearly with investors, auditors, bankers, and board members.

We're seeking a Senior Delivery & Operations Manager to build, lead, and scale our delivery and operations teams across global markets. In this senior leadership role, you'll establish the vision and strategy for delivery excellence while building operational capabilities that support sustainable growth. You'll lead teams that drive measurable improvements in delivery performance and operational efficiency across the organization.

This is a strategic leadership position where you'll shape organizational culture, develop talent, and create the systems and processes that enable our teams to deliver exceptional results at scale.

Team Leadership & Development • Build, lead, and scale high-performing delivery and operations teams across multiple markets • Recruit, develop, and retain top talent while creating clear career progression pathways • Establish team structures, roles, and responsibilities that optimize both delivery and operational outcomes • Foster a culture of excellence, accountability, and continuous improvement across your teams

Strategic Planning & Vision • Define and execute the strategic vision for delivery excellence and operational efficiency • Partner with executive leadership to align delivery and operations strategy with business objectives • Lead long-term planning for team growth, capability development, and organizational scaling • Drive strategic initiatives that transform how the organization approaches delivery and operations

Organizational Development • Design and implement delivery frameworks and operational processes that teams can execute consistently • Establish governance structures, decision-making processes, and escalation paths • Create measurement systems and reporting mechanisms that provide visibility into team performance • Lead organizational change initiatives that improve delivery velocity and operational effectiveness

Cross-Functional Leadership • Collaborate with engineering, product, and business leaders to ensure alignment on delivery priorities and operational needs • Lead cross-functional initiatives and represent delivery and operations perspectives in strategic planning • Build partnerships with other departments to optimize resource allocation and minimize organizational friction • Drive executive reporting on delivery performance, operational metrics, and team development progress

Leadership Experience • 5+ years of progressive leadership experience building and scaling delivery and operations teams • Proven track record of recruiting, developing, and retaining high-performing technical and operational talent • Experience leading teams through organizational growth, change management, and strategic transformations • Demonstrated ability to influence and collaborate effectively with executive leadership and cross-functional partners

Strategic & Operational Expertise • Deep understanding of delivery methodologies and operational excellence frameworks with experience implementing them at scale • Experience establishing team structures, processes, and governance that enable consistent execution • Track record of building measurement systems and using data to drive team performance and organizational improvements • Strong background in strategic planning, budget management, and resource allocation across multiple teams

Organizational Development • Experience designing and implementing organizational structures that support both delivery speed and operational stability • Proven ability to create and execute talent development programs and succession planning • Track record of building strong team cultures that emphasize both performance and professional growth • Experience leading change management initiatives and driving adoption of new processes and methodologies

Communication & Influence • Exceptional communication and presentation skills with ability to influence at all organizational levels • Experience leading executive reporting, strategic planning sessions, and organizational communications • Proven ability to build consensus across diverse stakeholders and drive alignment on complex initiatives • Strong coaching and mentoring skills with track record of developing other leaders

Leadership Impact at Scale Lead and shape teams that impact millions of users across global markets. You'll have the opportunity to build world-class delivery and operations capabilities while developing the next generation of leaders.

Company & Job Overview

A rapidly growing manufacturing company in Penang mainland is seeking an experienced and dynamic Head of Finance to lead and manage the full spectrum of financial operations across group of companies. The role will be responsible for financial planning, budgeting, reporting, treasury, and internal controls, while ensuring compliance with MFRS and regulatory standards. The ideal candidate will possess strong business acumen and play a critical role in supporting the company’s growth, including involvement in IPO processes, M&A, and financing strategies as you will work closely with executive management and external stakeholders to drive financial performance and long-term success.

Job Description

• Lead the continuous development and evaluation of short- and long-term strategic financial planning to support the Group’s growth objectives.
• Oversee all finance functions, including accounting, costing, treasury, corporate finance, working capital, budgeting, tax planning, and internal controls.
• Ensure accurate and timely financial reporting and analysis for internal and external stakeholders.
• Maintain robust internal control systems and ensure full compliance with MFRS and all relevant regulatory and tax requirements.
• Act as the primary liaison with the Board of Directors, bankers, auditors, tax agents, company secretary, and regulatory bodies to ensure statutory compliance.
• Evaluate, plan, and execute corporate exercises such as acquisitions, financing projects, and restructuring activities.

• Advise senior management on the financial impact of key business decisions and strategic initiatives.

Job Requirements

• Degree in Accounting or Finance with a professional qualification (CA, CPA, ACCA, CIMA, or equivalent) preferred.
• Minimum 10 years of progressive financial leadership experience.
• IPO exposure, especially related to Bursa Malaysia, is a strong advantage.
• Exceptional time management and organizational skills.
• Excellent interpersonal and communication abilities across all organizational levels.
• Strong analytical and problem-solving skills with sound decision-making judgment.
• Proven leadership capabilities with a strategic mindset and adaptability in a fast-paced business environment.

• High integrity, accountability, and a strong sense of urgency and results orientation.

What if we didn’t focus on who you are now, but who you could become?

Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.

The exceptional EY experience. It's yours to build.

The opportunity: your next adventure awaits

EY Business Consulting has exciting opportunities for highly motivated graduates to join our team in Enterprise Risk. In Enterprise Risk, we help clients identify and address key risk areas, while building the agility to respond quickly. We leverage technology and integrate upside, downside and outside risks to drive strategic value, build and maintain trust in a rapidly changing risk landscape.

Key areas of focus include:

• Governance
• Risk
• Compliance
• Internal Control
• Internal audit

Your key responsibilities

• Work on multiple client engagement teams within the practice
• Evaluate the client's current governance, risk, and control processes, identifying opportunities to mitigate risks and enhance process efficiency, effectiveness, and business performance
• Plan and conduct risk assessments, control evaluations, and other procedures to articulate the value proposition and envision the future state
• Deliver quality client services consistently and manage client service delivery expectations
• Produce high-quality work products within the expected timeframes
• Stay abreast of current business and industry trends relevant to the client's business, assess and understand the implications for client's business, with the aim of developing and maintaining long-term client relationships and networks
• Acquire in-depth business knowledge and demonstrate the ability to quickly integrate new information.
• Gain a comprehensive understanding of EY and its service lines, stay updated on new developments in consulting capabilities, and foster relationships with team members across all EY practices to meet client needs.

Skills and attributes for success

• A team player with strong communication and interpersonal skills
• Proactive, dedicated, innovative, resourceful, analytical and able to work under pressure
• Good command of spoken and written English
• Strong drive to excel professionally
• Strong leadership qualities and a good record of extra-curricular activities
• Strong analytical and problem-solving skills

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.
• At least an average distinction/ 2nd upper degree in Accounting, Finance, Business, Economics, or other relevant discipline
• Ideally, you’ll also have past relevant trainee/internship experiences
• A good record of extracurricular activities

What’s in it for you

• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.

What you can expect

• Shortlisted candidates can expect to complete an online assessment and a self-recorded video interview.
• Attach your CV, cover letter and academic transcripts when submitting your application.

• Maintaining watch at the DP control desk, overseeing the dynamic positioning system and monitoring vessel logistics
• Carrying out instructions from the Chief Mate or Master
• Ensuring full compliance with QHSE and SMS protocols
• Supervising loading/discharging operations and managing (de-)ballasting procedures
• Leading junior officers and deck ratings in daily operations
• Operating all onboard navigation systems
• Performing routine maintenance on deck, including lifesaving and safety equipment

• STCW Basic safety 1-4;
• Unlimited DP Certificate (for DP-rig/vessel);
• Seafarer medical;
• Seaman's Book;
• Passport;
• Fluent verbal and written English;