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Senior Manager, Finance (Business Process)
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We are looking for a strategic and execution-driven Senior Manager, Finance (Business Process) to lead the optimization, harmonization, and transformation of business processes across our regional sales offices. This role is ideal for a self-starter with extensive experience in sales operations, customer-facing processes, and cross-functional process design. This role involves close collaboration with sales teams, commercial functions, and HQ stakeholders, and requires regular travel to support international offices.
Responsibilities and Duties
- Lead the design and implementation of standardized, scalable sales and customer-facing processes across regional offices.
- Identify inefficiencies, bottlenecks, and manual workarounds in sales support, order-to-cash, pricing, CRM usage, and customer and distributor onboarding.
- Own process improvement initiatives from concept to execution, including stakeholder alignment, rollout, training, and monitoring.
- Drive commercial excellence by aligning processes with strategic sales priorities (e.g., faster quote-to-order cycle, CRM discipline, pipeline visibility).
- Collaborate closely with Sales, Marketing, Finance, and IT to ensure cross-functional integration of business processes.
- Establish governance for process documentation, KPIs, and SOPs, ensuring consistency and compliance across regions.
- Lead change management and adoption efforts across different sales offices and cultural contexts.
- Support digitalization initiatives (e.g., CRM and automation tools) by defining process requirements and driving adoption.
- Serve as the process lead for special projects, such as market expansion, sales restructuring, or integration of new offices.
- Develop playbooks, SOPs, and training materials to institutionalize process knowledge.
Qualifications & Requirements
- Minimum 10 years of experience in commercial or sales operations, with a strong focus on process design and transformation.
- Proven track record in leading process improvement projects across multiple sales offices or markets.
- International exposure and experience working across regional sales hubs.
- Strong understanding of sales workflows, order-to-cash, CRM systems, and customer support processes.
- Skilled in process mapping, performance measurement, and operational diagnostics.
- Strong leadership, stakeholder engagement, and project management abilities.
- Experience with change management and training for geographically dispersed teams.
- High proficiency in tools such as Excel, Power BI, Visio, CRM platforms, and process automation tools.
- Willing and able to travel extensively (up to 70%) to support business needs.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Design and Sales
- Industries Tobacco Manufacturing
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#J-18808-LjbffrAssurance - Financial Accounting Advisory Services Manager
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Job description
Join Financial Accounting Advisory Services within Assurance and you will assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function.
Through diverse experiences, world-class learning and individually tailored coaching you will experience ongoing professional development. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The opportunity
The Financial Accounting Advisory Services (FAAS) team works with businesses and finance teams to address the risks of accounting, financial reporting and regulatory issues. FAAS teams serve as trusted advisors, both practical and innovative, to help our clients navigate through accounting and financial reporting challenges driven by the changing economic and regulatory environment.
Your key responsibilities
As a FAAS Manager, you will be a key member of the team, committed to initiating and maintaining meaningful relationships with clients and other service lines in EY. You enjoy speaking to current and prospective clients because you strongly believe that they will benefit from our inputs as finance and accounting advisors. Leveraging off our pool of consultants and resources, you will manage the project teams to ensure the successful delivery of services to our clients.
Skills and attributes for success
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others
- Advanced written and verbal communication skills
- Dedicated, innovative, resourceful, analytical and able to work under pressure
- Foster an efficient, innovative and team-oriented work environment
To qualify for the role you must have
- Recognized university degree with specialization in accounting, finance or related field / ACCA affiliate
- Completed any of the professional accounting qualification
- MIA eligible
- Minimum of five years relevant experience in a professional services environment
Ideally, you’ll also have
- Knowledge of business trends, emerging technical and industry developments
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.
What working at EY offers
EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
For further information, and to apply, please visit our website via the “Apply” button below.
Candidates must be resident in Malaysia, or have the right to work in Malaysia.
#J-18808-LjbffrGlobal EHSS Senior Safety Engineer
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Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Micron is committed to environmental, health, safety, and sustainability (EHSS) excellence. As a Global EHSS Senior Safety Engineer, you will lead strategic safety initiatives and ensure compliance across Micron’s global operations. You’ll play a key role in shaping a proactive safety culture and driving continuous improvement in safety performance.
Key Responsibilities- Lead global safety initiatives to enhance culture and compliance.
- Develop, implement, and monitor safety programs and policies.
- Apply industry standards and management system procedures.
- Conduct audits and support corrective actions to meet regulatory requirements.
- Respond to emergencies and lead incident investigations.
- Analyze safety data and recommend preventive strategies.
- Ensure accurate reporting and permitting in line with local and international regulations.
- Mentor junior engineers and serve as a technical advisor on projects.
- Champion Micron’s EHSS policies and values.
- Safety program development and implementation
- EHS Management Systems (e.g., ISO 45001, ISO 14001)
- Regulatory compliance (OSHA, local/global EHS laws)
- Incident investigation and root cause analysis
- Risk assessment and hazard identification
- Data analysis for safety performance and trends
- Corrective and preventive action planning
- Incorporating safety metrics and key performance indicators
- Data visualization tools (e.g., Power BI) – a plus
- Strong written and verbal communication
- Technical writing and documentation
- Multi-functional collaboration and stakeholder engagement
- Training and facilitation skills
- Ability to influence and motivate change across global teams
- Adaptability in a fast-paced, global environment!
- Strong interpersonal and customer service orientation!
- Effective negotiation and conflict resolution
- Great teammate with mentoring capabilities
- Education: Bachelor’s degree or equivalent experience in Occupational Health & Safety or a related field.
- Experience: Minimum 7 years in safety management, including fatality prevention and incident investigation, preferably in the semiconductor industry.
- Experience working across multiple geographies and cultures is highly desirable.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations,please contact
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
#J-18808-LjbffrCountry Legal Counsel
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At Hitachi Energy, we are advancing a sustainable energy future for all. As a global leader in power and automation technologies, we deliver innovative solutions across the entire energy value chain—from generation and transmission to distribution. Our technologies enhance the safety, reliability, and efficiency of power networks while minimizing environmental impact. We are at the forefront of transformative developments in ultra-high-voltage transmission, battery energy storage, and smart grid solutions. We are now seeking a Legal Counsel to join our dynamic team in Malaysia, supporting our operations across Singapore, Malaysia and Philippines. This is a unique opportunity to contribute to high-impact projects in a fast-paced, international environment.
How you’ll make an impact:
You will provide strategic, commercially focused legal advice to support business operations and ensure compliance with applicable external and internal regulations, procedures, and guidelines.
You will advise on a wide range of legal matters including contracts, tenders, corporate governance, and risk management.
You will collaborate with cross-functional teams across the region and globally to ensure legal alignment with business objectives.
You will ensure good corporate governance and adherence to integrity in the country including integrity training and ongoing monitoring of relevant policies.
You will be providing legal support on ancillary matters including but not limited to data protection, intellectual property, insurance, M&A, trade finance and company secretarial matters, monitoring legal affairs of the business within the country, including litigation case management and co-ordination with external counsel.
You will be responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background:
A qualified lawyer with minimum 5 years of post-qualification experience, ideally in the energy, infra-structure, or technology sectors.
Strong experience in contract negotiation, project development, and regulatory compliance.
Excellent communication and stakeholder management skills.
A proactive, solution-oriented mindset with the ability to manage multiple priorities in a global matrix organization.
More about us:
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Employer-sponsored medical plan (inc. dental care)
Employer provident fund (EPF) – employer and employee
Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance
Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)
*Benefits are subject to the respective plan rules.
We can provide more information during the recruitment process.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.
We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
#J-18808-LjbffrSales Leader
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REGIONAL SALES LEADER,
POSITION SUMMARY
We are looking for a suitable candidate to fill the role as Sales Director with one of our business unit –SEEPEX- in Ingersoll Rand group of companies. This role will be based at Selangor, Malaysia.
The successful incumbent will be responsible for the sale operations of SEEPEX in the Southeast Asia region. He/she will oversee and manage all sales operations of SEEPEX in the region, develop the company according to the business strategy and plans in a fully compliant way.
He/she will be leading sales team in delivering on SEA region operating plan meeting and exceeding financial and operational results. Develops and executes sales and operation strategies with customers and channel partners. Monitors market trends and competitive positioning recommending product and process enhancements. Ensures delivery of projects and aftermarket commitments. Promotes a culture of unyielding integrity and business ethic.
ESSENTIAL FUNCTIONS
- Business Operation: delivers and exceeds the operating plan for SEA region in term of Orders, Sales, Operating Earnings and other key financial and operational metrics.
- Sales Operation: drives direct sales and market penetration growth. Define sales priorities insuring quality wins.Reports to leadership about progress on the sales plan, market penetration, win/loss analysis and other relevant information.
- Channel Partner Management: drives Channel Partners' sales and market penetration growth through defined programs, objectives and incentives. Design and implement incentive programs to drive Channels in achieving the target. Provide marketing and product support to enable Channels to effectively target right opportunities and articulate products' value story.
- Marketing and Business Development: designs and implements programs to improve sales and market penetration. Grows existing channel partners and accounts, develops new partners and new accounts. Reports to leadership about market positioning and competitive intelligence. Actively seeks new potential markets providing recommendation and business case for new/variant products and business development.
- Product Development: provides market insight and voice of the customer to enhance competitiveness of product/solution offerings.Recommends product or service enhancements to improve customer satisfaction and sales potential.
- Process Development: Continuously drives process improvement meeting customer and partner’s expectations and internal process requirements.
- Aftermarket: ensures continuous contact with customers and partners in order to improve quality of service and Company’s reputation of reliable supplier. Cultivate long-term relationships with strategic customers and partners. Ensure customer technical problems are managed and resolved.
- Forecasting and Planning: provide complete and accurate information into Company’s forecast and planning processes.
- Other responsibilities as assigned or required.
MEASUREMENTS
- Supervises 0-5 employees
- Has responsibility for USD 0-50MM in annual sales
- Controls an annual budget of USD 0-10MM.
QUALIFICATION REQUIRED
- An established manager with at least 10 years of relevant experience in Sales management roles. Experience in multinational company environment is a plus.
- Solid technical knowledge of compressor, blower and vacuum pumps products and their applications in the industry.
- Extensive industry network in SEA region.
- Strong understanding of customer financial drivers and buying process.
- A people person able to interface & communicate effectively at all levels of customers’ and partners’ organizations.
- Assertive yet culturally sensitive - able to challenge status quo and handle difficult situations including harsh negotiations and client crisis and resolve to everyone’s satisfaction.
- Excellent strategic and clear thinking skills. Able to identify key drivers in complex situations and communicating clearly objectives, strategies and priorities.
- Ability to operate under pressure in results-driven, fast-paced environments.
- Self-motivated, proactive, persistent and result-oriented.
- Fluent (written and spoken) in English. Fluency/proficiency in Chinese and other Southeaster Asia language will be regarded as a plus.
- Proficient in Microsoft Office and other routine software for business, including CRMs.
Education/Training Required:
- Bachelor Degree (or international equivalent) in Engineering, preferably Mechanical.
- Unyielding business ethic and integrity.
- Availability to travel extensively throughout SEA.
Head of Retail Operations
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Job Summary:
The Head of Retail Operations will be responsible for overseeing and optimizing all aspects of our retail operations. This strategic leadership role requires a proactive, innovative, and results-oriented individual who can drive sales, enhance customer experiences, and foster a positive and productive work environment for our retail staff. The successful candidate will have a keen eye for detail and excellent leadership skills.
Key Responsibilities:
Retail Strategy and Planning:
- Develop and execute retail strategies to drive sales, increase revenue, and achieve set targets.
- Analyze market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement.
Store Operations Management:
- Ensure efficient day-to-day operations of all retail locations, including inventory management, visual merchandising, and store cleanliness.
- Implement standard operating procedures (SOPs) to maintain consistency and quality across all stores.
Team Leadership and Development:
- Lead, motivate, and mentor retail staff to deliver exceptional customer service and meet performance goals.
- Conduct regular performance evaluations and provide constructive feedback to enhance individual and team performance.
- Develop training programs to improve product knowledge and customer engagement skills.
Customer Experience Enhancement:
- Maintain a customer-centric approach and uphold high standards of service excellence.
- Implement initiatives to enhance the overall shopping experience and ensure customer satisfaction and loyalty.
Sales and Revenue Growth:
- Collaborate with the marketing team to develop promotional strategies and campaigns to boost sales.
- Analyze sales data and metrics to identify opportunities for revenue growth and cost optimization.
Inventory Management:
- Monitor inventory levels and implement strategies to reduce stockouts and overstock situations.
- Ensure accurate tracking of inventory and conduct regular stock audits.
Budget:
- Prepare and manage the retail operations budget, ensuring prudent allocation of resources.
Requirements:
- Bachelor's degree in Business Administration, Retail Management, or any related field.
- Proven experience in a senior retail management role, preferably in the luxury goods industry.
- Strong leadership abilities with a track record of successfully managing and developing retail teams.
- Exceptional communication and interpersonal skills to engage effectively with customers and staff.
- Analytical mindset with the ability to use data to make informed business decisions.
- Proactive and results-driven attitude, with a passion for exceeding goals and expectations.
Join our passionate team and take the lead in driving the growth and success of our retail operations. If you have the skills and experience to make a significant impact, we welcome your application as the Head of Retail Operations.
#J-18808-LjbffrSenior Purchasing/Planning Manager
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Purpose Statement:
Responsible for the management and execution of the materials function within plant operations, including material scheduling, planning, and procurement. The position will also contribute to developing key strategies that support continuous improvement and align materials management practices. The role involves leveraging relationships across BSC sites, divisions, and strategic suppliers to enhance organizational efficiency and optimize business and financial opportunities.
Job Responsibilities:
- Lead the internal S&OP process and review with SLT, ensuring effective processes with divisional partners.
- Align with production on OTD metrics.
- Identify, prioritize, and lead continuous improvement efforts, participating in and conducting related activities.
- Define and report on key performance metrics.
- Participate in multi-site Materials/Procurement Councils and deploy best practices identified through benchmarking.
- Ensure compliance with department procedures and quality standards (FDA, CGMP, QSR, ISO, etc.).
- Resolve issues related to raw material quality, count, or condition upon receipt.
- Ensure raw materials are transported, handled, and stored according to specifications to prevent damage or degradation.
- Support product launch activities with resource allocation.
- Manage inventory review and reserves, including transactions and physical disposition of excess, expired, or obsolete materials.
- Utilize SAP, PDM, HRConnect, LMS, and BW effectively.
- Manage department budgets and report performance to senior management.
- Build and maintain relationships with internal customers and sister plants.
- Develop and implement commodity strategies balancing quality, cost, risk, and growth.
- Support supplier management in line with corporate quality objectives.
- Foster relationships with suppliers and internal teams to enhance integration and efficiency.
- Guide internal requestors through supplier selection and management processes.
- Ensure sourcing complies with applicable laws, regulations, and ethical standards.
Candidate Requirements:
- Bachelor's degree in Supply Chain Management, Business Management, Production Operations Management, or equivalent; MBA preferred.
- Minimum 10 years of manufacturing experience.
- At least 5 years of leadership experience with a proven track record in team building.
- Familiarity with the Med Tech industry is advantageous.
- Strong knowledge of planning processes and systems.
- Operational excellence experience (Lean/Six Sigma).
- Project management experience; formal accreditation is a plus.
- Proficiency in SAP (S4HANA) and Rapid Response.
- Excellent stakeholder management and communication skills.
- Ability to operate within a matrix organization.
About Us
As a global medical technology leader for over 40 years, Boston Scientific's mission is to transform lives through innovative medical solutions that improve patient health. Join us to make a meaningful difference worldwide.
#J-18808-LjbffrAccounting & Finance Manager
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Business Company: OMRON Headquarters (HQ)
At OMRON, we lead the way in automation and robotics, empowering businesses worldwide with innovative solutions in robotics, IoT, machine vision, control, safety systems, etc. Founded in 1933, we have evolved into an organization dedicated to creating new social values while driving industrial digital transformation under our ambitious Shaping the Future 2030 strategy .
With a strong presence in the APAC region, our Industrial Automation business offers one of the industry's most extensive portfolios, including sensors, controllers, motors, robotics, vision, safety solutions, etc. Backed by over 28,000 employees globally and recognized among the World’s Top 100 Innovative Companies for the past decade, we continue to improve manufacturing to support a sustainable society.
Understand more about our Industrial Automation Business HERE .
Short DescriptionResponsibilities:
- Lead financial accounting and corporate reporting functions to ensure compliance with regulations.
- Ensure operational excellence to enhance effectiveness and efficiency.
- Drive change in the finance function and continued enhancement of competencies for the country finance function.
- Support transformation projects in the region.
ACCOUNTING
- Ensure month-end, quarter-end and year-end closing of accounts are timely, accurate and in compliance with statutory requirements.
- Group Chart of Accounts (GCOA) management for Omron.
- Ensure transactions are correctly booked into the correct Local Chart of Accounts (LCOA) and mapped to the correct GCOA codes.
- Manage new LCOA and GCOA codes created by Omron Indonesia business entities.
- Analyse, review, and approve month-end accruals and other accounting adjustments.
- Coordinate with regional and global counterparts regarding relevant changes and updates in the accounting standards.
- Knowledgeable in both US GAAP and IFRS.
FINANCIAL REPORTING
- Review monthly and quarterly adjustment entries in HFM package files.
- Ensure timely submission, uploading and transferring of monthly & quarterly package files in HFM.
- Perform financial analysis on group reports and financial statements.
- Assist in the full US GAAP adoption in the HFM package files.
- To standardise the reporting and controlling process of the Omron in terms of processes and policies to achieve work efficiency.
- Preparation of budget and forecast requirements, as well as discussions, deliberations, and finalisation of budget and forecast.
TAX AND LEGAL MATTERS
- Review monthly, quarterly, annual Corporate Income Tax, Transfer Pricing preparation and other tax requirements.
- Coordinate and resolve with tax authorities any inquiries or assessments.
- Coordinate with consultants on matters related to legal and tax requirements.
AUDIT AND OTHER STATUTORY REQUIREMENTS
- Coordinate and resolve issues with auditors – both internal and external – on internal control and statutory requirements.
- Manage compliance requirements pertaining to J-SOX audits (internal & external).
- Review the monitoring, recording, and reporting of assets for Omron.
PROJECTS, IMPROVEMENTS, AND INITIATIVES
- Promote workplace improvement by identifying areas for enhancement, process efficiencies, and creating process improvements such as dashboards, performance templates, etc.
Requirements:
- Degree in Finance or Accounting or equivalent
- Certified Public Accountant or equivalent
- Must be a member of the Malaysian Institute of Accountants (MIA)
- At least ten (10) years of experience in senior level Finance and Accounting role
- Strong team leadership and people management accountability
- Solid knowledge and prior experience in change and project management at the finance and organizational levels
- Knowledgeable in JD Edwards financial systems, SAP
- Excellent communication skills and fluency in English
Why Join us
OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.
Join OMRON Talent Community
Don't find this job opening relevant?Shape-up your future with us and be a part of OMRON’s growing family. To get job opportunity alerts, register yourself and submit your resume to our talent community network HERE .
#J-18808-LjbffrHead, Sales & Accounts (Wholesale)
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Closing Date : 31/08/2025Head, Sales & Accounts (Wholesale)
Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
• Awarded For
o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
o Bronze Winner in Cross-Generational Workforce Engagement (2024)
o Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands
Job Summary
Lead and oversee the sales and management of wholesale accounts, focusing on bandwidth services and MVNO partnerships. Responsible for driving revenue growth, fostering strong customer relationships, negotiating contracts, and managing key accounts across these two critical areas. This role involves strategic oversight, team leadership, and collaboration with other functions to ensure successful execution of the company’s sales and account management strategies.
The Day-To-Day Activities
- Wholesale & MVNO Account Strategy:
- Develop and execute the sales and account management strategy for both wholesale services i.e. bandwidth, network infrastructure, bespoke connectivity services and MVNO partnerships.
- Identify new business opportunities within both the wholesale and MVNO markets and ensure alignment with overall company objectives.
- Manage and grow relationships with key wholesale clients and MVNO partners to maximize account growth, profitability, and customer satisfaction.
- Lead and inspire the account management team to meet and exceed sales targets for both wholesale and MVNO services.
- Establish clear sales goals, KPIs, and performance targets for the team, and provide guidance and support to ensure those goals are met.
- Monitor and track account performance and adjust sales strategies as needed to ensure success.
- Account Relationship Management:
- Oversee the day-to-day management of key accounts, ensuring exceptional customer service and timely resolution of issues for both wholesale and MVNO clients.
- Build and maintain strong, long-lasting relationships with senior decision-makers and key stakeholders at customer organizations.
- Act as the primary point of contact for key accounts, ensuring they receive personalized, high-touch service.
- Contract Negotiation & Renewal Management:
- Lead the negotiation of contracts, terms, and pricing for both wholesale and MVNO agreements, ensuring mutually beneficial terms and compliance with regulations.
- Manage contract renewals, ensuring seamless transitions and identifying opportunities to upsell or expand service offerings.
- Collaboration with Product & Pricing:
- Work closely with the Head of Product & Pricing to ensure that the account management team is equipped with the latest product offerings, pricing models, and market insights.
- Ensure that the account management team is well-versed in product updates and able to communicate the value proposition of wholesale and MVNO services to customers.
- Team Management and Development:
- Manage a team of account managers, ensuring that they have the resources, support, and training necessary to be successful.
- Foster a culture of collaboration, accountability, and high performance within the team.
- Provide coaching and development opportunities to team members to help them advance in their roles and contribute to the success of the business.
- Cross-Functional Collaboration:
- Collaborate closely with the Heads of Product & Pricing, Wholesale Operations, Pre-Sales, and Business Planning to ensure smooth execution of contracts and successful delivery of services.
- Reporting and Forecasting:
- Develop and present regular reports on account performance, sales progress, and customer satisfaction to senior leadership.
- Provide sales forecasts and pipeline updates to ensure alignment with business planning and financial goals.
About You
- Bachelor’s degree in Business Administration, Sales, Finance or Telecommunications. Postgraduate qualifications (MBA or similar) are advantageous.
- Sales or key account management certifications, courses, trainings are a plus.
- Over 10 years of experience in B2B telecom sales, including wholesale and/or MVNO segments.
- Strong track record in developing and closing large-scale telecom or enterprise deals.
- Proven experience leading a high-performing sales and account management team.
- Strong negotiation, pipeline management, and commercial strategy skills.
- Deep understanding of telecom commercial models, sales cycles, and revenue forecasting.
- Familiarity with telecom technology, platforms, systems and performance tracking tools.
- Customer-centric with strong interpersonal and stakeholder engagement abilities.
- Results-oriented sales leader.
- Influential communicator with a high degree of commercial acumen.
- Capable of building strong internal and external relationships at executive level.
What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
Head of Marketing
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Sports Direct Malaysia is currently looking for Head of Marketing to join our growing team.
Sports Direct Malaysia operates 39 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. We offer over 70 leading global sports brands, providing the widest variety of choice and value. The company employs over 1000 staff and aims to expand rapidly across Asia in the coming years.
We have developed new-generation stores as part of our multi-channel elevation strategy to enhance customer experience. Our stores feature zones for key sports categories, including SD Football, SD Running, SD Training, SD Rackets, SD Swimming, SD Sports, SD Lifestyle, and SD Outdoor.
Job DescriptionYour responsibilities as the Head of Marketing will include but are not limited to:
- Maintaining brand image and reputation across all regions and departments, ensuring all collateral aligns with company standards.
- Acting as the primary contact for operational marketing requests and building strong relationships with stakeholders and third-party partners.
- Planning and managing all photo/video shoots, overseeing direction, styling, post-production, and approvals.
- Managing the creation, production, and distribution of marketing assets, including brochures, sales materials, photography, videography, and digital content.
- Managing the marketing events calendar and supporting activations such as product launches, partnerships, and sponsorships.
- Serving as brand guardian to ensure consistency across all departments and activations.
- Overseeing brand campaigns across TV, radio, print, outdoor, and digital channels.
- Preparing and managing the marketing budget and reporting on its usage.
- Collaborating with creative and media agencies to enhance marketing activities.
- Planning and executing marketing campaigns, including CSR and employer branding initiatives.
- Tracking brand KPIs with research agencies.
- Developing team skills to ensure high-quality marketing output.
- Aligning marketing strategies with UK teams and global standards.
- Managing major business events and representing the company at PR events.
- Coordinating with social media accounts to share latest news.
- Supporting new business opportunities through marketing planning.
- Implementing global marketing strategies locally.
- Performing other duties as assigned.
Requirements:
- Experience in marketing, preferably in retail.
- Excellent copywriting, editing, and communication skills.
- Strong project management skills, including managing photoshoots.
- Exceptional interpersonal skills for building connections.
- Proficiency in Adobe Creative Cloud.
- Fluent in English.
- Bachelor’s degree in Marketing or related field (preferred).
- Creative, organized, and resourceful.
- Knowledge of market competition.
- Ability to multitask and work under pressure.
- Proven leadership qualities.
- Proactive attitude with a results-driven approach.
- Passion for sports is a plus.
- Willingness to travel and work on weekends when needed.
This opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivaled. To succeed, you must embody our principles:
- THINK WITHOUT LIMITS
- BE RELEVANT
- OWN IT
Senior Level, Full-time, Marketing, Retail.
This job posting is active and not expired.
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