What Client Advocacy Jobs are in Malaysia?

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Customer Success, Product Specialist, Advisors Client Services
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
All About Us
The Advisors Client Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business needs. Within Data and Services, the Business & Market Intelligence (B&MI) suite of products, aims to bring to market innovative solutions combing the power of consulting and technology. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end. The role will lead initiatives to support the growth and scalability of the B&MI product suite business in the region
All About the Role
Make an impact as an Associate Managing Consultant, Customer Success Product Specialist, Advisors Client Services
Advisors CS-SPD is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
- Project management and delivery of new and complex products, platforms and services to market smoothly and efficiently
- Building strong credible relationships with our clients and internal stakeholders
- Act as 'voice of the customer' internally and use these valuable feedback / insights to drive customer experience
- Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions
- Acting as the knowledge expert on products and solutions and the most effective means of implementation
As an Associate Managing Consultant, you will develop a deep understanding of our product features & functionalities and be responsible for the successful delivery of our analytics solutions (where required) that drives value for our clients.
Your Responsibilities
- You will act as a coach for our customers. Your coaching efforts will support our customers in implementing our products and solutions in ways that add value for their businesses, derive insights and ultimately support our customers in their strategic goals
- Conduct platform demonstration, training and hosting webinars.
- Leads assigned delivery projects to ensure contractual objectives and delivery on-time goals are met.
- Research and deliver solutions for complex problems and respond to inquiries
- Identify areas of improvement, track project & task updates, and identify clients at risk of churning
- Act as a liaison between the client and product development teams and assist with prioritization of client requested platform enhancements, customization, and/or client specific features.
- Realise operational efficiencies in the way solutions are delivered to customers
- Demonstrate a commercial mindset in identifying cross-sell and up-sell of solutions
- Drive license retention and identify new logos to support commercial goals
- Manage user-onboarding process and effectively partner with users to improve their ability to leverage insights and data to drive business decisions.
- Develops and maintains strong working relationships, with partners in other business functions to complete delivery and customer support tasks.
All About You
- Experience in delivery of SaaS solutions or data products
- Proven experience working in Customer Delivery or Consulting fostering strong customer engagement, demonstrating value add to customers, and leading to successful product / project deliverables
- Execute a data-driven approach to defining priorities and tracking success
- Demonstrating a customer success mindset focused on delivering solutions that are scalable, leverage innovative technologies, and delightful for end-users
- Proven ability to work with both business and technology stakeholders; strong writer, presenter, and speaker.
- Exceptional analytical and quantitative problem-solving skills
- Enthusiastic with the ability to inspire others and create a collaborative culture of teamwork.
- Demonstrated ability to develop relationships with both mid- and executive-level customer contacts.
All About Your Education & Skills 
- Bachelor's degree or equivalent qualification.
- English required; other languages is an advantage.
- Comfortable with significant customer interaction and excited to build executive-level relationships.
- Advanced Word, Excel, and PowerPoint skills required.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Additional Information**
**Job Number**
**Job Category** Finance & Accounting
**Location** Jalan Temenggong Datuk Oyong Lawai, Miri, Sarawak, Malaysia, 98000
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Finance & Accounting
**Location** Jalan Temenggong Datuk Oyong Lawai, Miri, Sarawak, Malaysia, 98000
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

No Relocation Assistance Offered
Job Number # - Pulau Pinang, Pulau Pinang, Malaysia
**Who We Are**
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
**Core responsibilities** **:**
+ Work with Vendor Management Inventory (VMI)/ (sell in to distributor) to forecast service provider's needs, follow up on orders to ensure timely and complete deliveries and prioritize service provider's requirements when product is unavailable
+ Influence and guide Distributor Sales Representatives' (DSR) to achieve sales out through effective preplanning
+ Provide service provider with an objective and trustworthy analysis of their business to develop collaborative strategies that drive incremental growth opportunities
+ Lists New Product Development (NPD) in Indirect Customers to ensure speed to market of New Innovations
+ Proactively understand the service provider's needs and develop business solutions to meet Colgate and the service provider's requirements
+ Conduct regular business reviews and follow-up on sales activity, new products, customer service, receivables and claims
+ Collaborate with service provider in recruiting and retaining DSRs including coaching and training new and old DSRs to be effective and efficient
+ Provide effective coverage and visit assigned customers with required frequency to build rapport and perform customer business reviews to enhance future activities
+ Ensure DSRs secure additional second site displays to reduce overall customer inventory and reduce slow and obsolete SKUs
+ Lead all aspects of storage and condition of POPs in service provider's warehouse and ensure sufficient POP call quantity for each month
+ Collaborate with respective Merchandising Service Provider counterpart to ensure complete, effective and efficient monthly activation and merchandising according to planograms and merchandising guidelines
+ Provide inputs on merchandisers' itinerary to include new stores and improve overall efficiency of external merchandisers
+ Collaborate cross functionally with Customer Service & Logistics to reduce the service provider's warehouse inventory days
+ Eliminate possibility of out of stock situation and build an optimal inventory level in service provider's warehouse
+ Implement and/or maintain First In First Out (FIFO) Practice and reduce Slow and Obsolete SKU from the service provider's warehouse
+ Work with Customer Service & Logistics to increase case fill rate during deliveries, reduce pallet withholding and drive Good Warehouse Practices in the service provider's premises
+ Strategically deploy customer investment funds to increase sales volume, distribution and market share
+ Work with Customer Financial Services to establish cost to serve and analyze service provider's return on investment regularly
**Leadership/supervision:**
+ Lead a team of Merchandisers
**Day-to-Day Responsibilities** **:**
+ Morning meetings to track and provide guidance to DSRs
+ Field visitations to coach and train respective DSRs
+ Check on daily sales to ensure forecast met
+ Meet with key customers to ensure continuity of service and business
+ Meet with service provider to address issues and resolutions
+ Collaborate with DSRs each month to achieve thorough effective customer calls
+ Enforce DSRs compliance of Must Sell SKUs in accordance with RE Handbook
+ Ensure full compliance from DSR on monthly activities, detailing & road shows to be implemented flawlessly
+ Provide DSRs with POP and ensure efficient utilization to improve brand visibility
+ Secure and improve home shelf through customer and DSR collaboration
**Requirements**
+ Bachelors' degree, preferably in business
+ At least 3-5 years of experience in Key Account management, distributor management, etc.
+ Strong analytical skills
+ Strong communication skill
\#LI-KS1
**Our Commitment to Inclusion**
Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form ( should you require accommodation.
\#LI-On-site

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
**Job Description**
**Customer Partner**
**Role Purpose**
As the Customer Partner, you will be responsible for growing the market share and achieving sales goals for the assigned territory. You will be responsible for executing the sales process, ensure operation effectiveness and efficiency, with proficient interpersonal and communication skills, and providing effective solutions to establish and maintain relationships that result in customer satisfaction, retention and acquisition.
You demonstrate personal purpose around improving the healthcare ecosystem thinking from an enterprise level, beyond boundaries and borders, to bring the best possible outcomes to the health environment; creating better health outcomes for more patients faster, and by bringing a strong entrepreneurial mentality with outstanding partnering capabilities.
**In this role, you will**
**Account Management**
+ Responsible in solution/technical/consultative selling.
+ Leads sales process including prospecting, qualification, quantification, needs assessment, competitive differentiation, presentation, closing, contracting and implementation and ensuring after sales support is maintained and of the highest standard.
+ Build long-term value-based relationships through continuously uncovering customers' changing needs, improving customer experience, anticipating new opportunities for their business in the future and adding values through creative solutions / products
+ Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence and effective communication.
+ Develop and build strategic engagement and partnering with KOLs and relevant stakeholders in key accounts. Be a partner/consultant in shaping their plans, decisions and supporting their professional objectives to achieve RDMY business strategy and goals.
+ Understand the customers' working / communication styles and flex one's style to adapt to that.
+ Identify and develop business opportunities within the area of responsibility and collaborate across teams to ensure attainment.
+ Implement a sales management process to assist the team in identifying and prioritizing customers and prospects.
+ Responsible for developing and leading implementation of annual territorial plans with the goal of achieving sales objectives and future growth.
+ Identify new accounts in line with the marketing strategy.
+ Retain, extend and acquire customers and accounts through effective identification of opportunities and the creation and implementation of solutions.
+ Responsible for profiling accounts, placing RDMY in the strongest position to win tenders and new accounts.
+ Update Accounts and contacts in Salesforce regularly to ensure accuracy of data
+ Ensure Salesforce activities, business opportunities are entered in REXIS on a weekly basis.
+ Monitor all Opportunities to ensure they are up to date.
+ Able to conduct Basic troubleshooting.
+ Proficient in Global Deal Calculator (GDC) in preparing sales proposal.
+ Participation in relevant marketing events/exhibition/trade.
+ Responsible for arranging and conducting relevant training or presentation sessions for customers.
**Product Knowledge**
+ Strong knowledge of assigned product portfolio to manage sales process, involving cross function team's expertise, as needed
+ Promote co-positioning of cross-BA products, where applicable, with the objective to maximize RDMY total revenues and profitability
**Teamwork**
+ Collaborate effectively with other internal cross functions and stakeholders to ensure needed sales support and delivery of programs/products.
+ Proactive best practice sharing with peers
+ Collect and share competitive intelligence information with teams
Any other tasks or projects as assigned from time to time.
**Who you are**
**You are someone who are/have:**
+ Commercial awareness and product knowledge
+ Good critical thinking and problem solving skills
+ Strong client-facing, communication, negotiation and influencing skills
+ Efficient, organized, details oriented and result driven
+ Team player demonstrated by the ability to receive and provide feedback professionally, thrive and collaborate in a cross-functional and fast changing environment
**Qualification and Experience**
+ Bachelor or Master Degree in Health/Science/Medical disciplines from a reputable University
+ Preferably, at least 1 year of related experience in a similar industry
+ IT and people management experience will be an added advantage
+ Marketing and business development experience will be a beneficial
+ High computer literacy and technical ability
+ Ability to travel interstate as required by the position - Central & East Coast
+ Education- Tertiary qualification with a focus in Science and Business is desired
+ Possess a valid Malaysian driver's license
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

**Position Snapshot**
Location: Petaling Jaya, Selangor, MY
Company: Nestle Malaysia
Full-timeBachelor's Degree
4+ years of experience
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for an Customer Executive (Ecommerce), to deliver accelerated sales, market share targets through creating, selling and executing the category commercial elements of customer Joint Business Plan with the Customer. To build Nestle's reputation in the customer, ensuring that the Nestlé policies & principles are applied in all aspects of the business relationship.
**A day in the life of a Customer Executive (Ecommerce)**
+ Develop, agree and implement the annual account development plan / JBP for required categories.
+ Build & execute eRetailer promotional plans/calendar in line with the Integrated Commercial Planning process. Ensure all eCommerce initiatives are tracked, measured, and reported on.
+ Utilize analytics to formulate plans and develop strategies to generate demand and acquire, retain and utilize knowledge of differences in retailer website technical capabilities and business processes and customize recommendations to maximize sales.
+ Drive business relationship with account, understand the customers' business and ensure customer intimacy. To maintain close and frequent contact with all necessary personnel within customer and Nestlé to resolve challenges, issues and queries as they arise.
+ Develop strong working relationships with both eCommerce business partner and agencies to ensure a consistent user experience.
+ Drive ongoing innovation to enhance online shopping experience and improve order fulfilment, customer service and content accuracy to boost demand for online sales.
+ Follow identified best-practices and processes to improve product presence on eCommerce websites & work together with category and brand teams to develop best practice eCommerce content guidelines within the global framework.
+ Manage and develop customer network & expand presence in all potential eCommerce platforms (bricks & mortar, pureplay & brand.com) to increase new sales opportunity
**What will make you successful**
+ University Degree level or graduate caliber.
+ Minimum 4 years of commercial experience, preferably with good knowledge of Nestlé, retailing and retail customers. Exprerience with CDT background will be an added advantage
+ Skills required - result oriented

**Who We Are**
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
**What We Offer**
Location:
Kulim,MYS
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits ( .
As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
**Role Responsibilities:**
+ Collaborate with Senior Field Service Engineers (Customer Engineers) in installing, maintaining, and upgrading customer equipment
+ Use digital analytics for troubleshooting
+ Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers (Customer Engineers)
+ Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
+ Coordinate and communicate directly with customers
+ Fulfill additional duties, as assigned
**Minimum Qualifications:**
+ Completion of an Associate degree, military technical training, field service experience, or trade certification
+ 1-2 years of work experience in customer/field service support, or a related technical field
+ Ability to read and interpret electrical and mechanical schematics
+ Experience diagnosing and resolving basic technical challenges
+ Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
+ Familiarity with hand tools and their appropriate usage, including digital multimeters
+ Effective written and verbal communication skills
+ Basic knowledge of Microsoft Excel, Word, and PowerPoint
+ Possession of a valid driver's license and the ability to obtain a passport, if travel is required.
+ Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
**Preferred Qualifications:**
+ 2-4 years of work experience in customer/field service support, or a related technical field
**Physical Requirements:**
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
Yes, 25% of the Time
**Relocation Eligible:**
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
+ To perform the coordinating role and focus on specific designated customers of the company and take ownership.
+ To participate in customer service reviews, customers satisfaction surveys and making analysis for the designated customers and for Account Management department.
+ To proactively providing administrative assistance to the Account Management department.
+ To handle designated customer inquiries.
+ To work closely with the account managers to uncover customer requirements, qualify opportunities and propose the right solution.
+ To work together with the customer account managers to safeguard strategic relationships with the designated key accounts.
+ To review and implement process improvement where applicable.
+ To be responsible for special projects as deemed necessary by the management
+ Degree with 1-2 years' working experience in logistics or supply chain industry
+ Good English Language skills
+ Proficiency in MS Office Applications
Expeditors offers excellent benefits:
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company

Client Development Partner
Help leading law firms embed trusted legal AI into daily practice
About the Role
We are seeking an experienced Client Development Partner to join our team. Are you an experienced Relationship Manager, adept at driving growth and managing ongoing commercial relationships in the SaaS/Legal industry? If so, we have an exciting opportunity for you!
This role is part of a global initiative creating 'white glove' post‑sale roles that go into top accounts to work lawyer‑to‑lawyer and drive use and adoption of LexisNexis Protégé and workflow solutions.
You will engage directly with lawyers, heads of department and practice area heads (rather than knowledge managers) to secure support and endorsement for Protégé adoption.
This is a permanent full-time role based either in Singapore or Kuala Lumpur, Malaysia.
Responsibilities
+ Partnering with Relationship Managers/Directors to research prospects and execute pursuit strategies that build senior-level relationships and create new business opportunities (pre-sales activities)
+ Engaging managing partners, practice chairs, and firm C-suite to understand their priorities and position LexisNexis as a trusted partner in innovation (pre and post-sale activities)
+ Leveraging legal expertise to analyze attorney workflows across practice areas, uncovering where AI and workflow solutions can enhance client outcomes, talent productivity, and firm ROI
+ Leading high-impact demonstrations and presentations that translate workflow insights into tangible examples of how LexisNexis solutions drive firm performance and innovation. (pre and post sales activities)
+ Collaborating with marketing and strategy teams to develop firm-specific materials, thought leadership, and programs that resonate with partners and C-suite audiences
+ Driving deal progression by aligning stakeholders, addressing objections, and partnering with account executives to secure successful outcomes
+ Capture customer insights in CRM and feed learnings back to the business to shape engagement and recommendations
PRODUCT KNOWLEDGE
+ Have a good understanding of LexisNexis core product suite, namely Protégé product offerings and future product roadmap
+ Knowledge of Law Firm research and AI tools (incl. DMS)
Requirements
+ Legally trained professional (lawyer background is required)
+ 5 years' experience as a practicing lawyer is preferred, with pre-sales and post-sales background
+ Experience from large law firms or in‑house corporate legal is highly valued
+ Have executive presence, able to engage partners / firm leadership and deliver persuasive presentations/demos
+ Have the ability to establish credibility with partners and firm C-suite through strong executive presence, legal expertise, and AI fluency
+ Demonstrating curiosity and conviction about how AI and legal technology can transform law firm workflows and client delivery
+ Strengths in delivering persuasive, insight-rich presentations / demos that engage both legal and business audiences
+ An effective collaborator across teams, working closely with sales, marketing, and product to deliver unified client engagement strategies
+ Have the ability to build deep knowledge of legal workflows, use cases, and emerging trends to tailor LexisNexis solutions to client needs
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.