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Job Description
About our Team
LexisNexis Legal & Professional is a leading provider of legal data and information services. We specialise in delivering accurate, comprehensive, and timely legal content to professionals across various industries, including law firms, corporations, and government agencies. As a Legal Editor, you will play a pivotal role in ensuring the integrity and quality of our legal data products.
About the Role
The Content Analyst plays a critical role in managing and improving legal content workflows, ensuring metadata and structured content quality, supporting AI-readiness initiatives, and driving continuous operational improvements across editorial and production processes. The role collaborates across editorial, product, technology, vendors, and regional stakeholders to ensure legal content is accurate, timely, scalable, and aligned with evolving customer and platform needs.
Responsibilities
+ Ensure legal content is publication-ready, AI-ready, and compliant with structured content standards.
+ Validate metadata, taxonomy tagging, XML/HTML structures, and content integrity across platforms.
+ Support semantic enrichment and content optimization initiatives for AI/GenAI products.
+ Ensure quality, currency, discoverability, and usability of assigned legal content collections.
+ Collaborate with Editorial, Product, and Technology teams on AI content readiness initiatives.
+ Manage end-to-end collection and conversion activities across Asia jurisdictions and products.
+ Adhere to publishing schedules and operational SLAs across all delivery formats.
+ Coordinate workflow enhancements, automation initiatives, and operational improvements.
+ Identify operational risks and resolve delivery or workflow issues proactively.
+ Maintain accurate operational documentation, workflow tracking, and reporting.
+ Support post-production and archival governance activities.
+ Identify opportunities to streamline editorial and content workflows using automation, AI-assisted tools, and operational best practices.
+ Participate in continuous improvement initiatives to enhance productivity, scalability, and content quality.
+ Contribute to workflow modernization and digital transformation initiatives.
+ Maintain metrics benchmarking for quality, currency and timeliness.
+ Support testing and evaluation of new tools, workflows, and platform enhancements.
+ Collaborate effectively with internal stakeholders including Editorial, Product, Technology, Data Operations, and regional teams.
+ Manage vendor relationships to ensure delivery quality, timeliness, and operational compliance.
+ Coordinate issue resolution across teams and vendors.
+ Build strong cross-functional partnerships to support operational and strategic objectives.
+ Support ongoing product enhancements, content development initiatives, and regional content expansion projects.
+ Participate in benchmarking, competitor analysis, and annual product reviews.
+ Provide operational input into customer-centric product and content improvements.
+ Contribute insights on content usability, operational scalability, and market needs.
+ Communicate effectively with stakeholders across functions and regions.
+ Demonstrate sound judgment and prioritization in a fast-paced operational environment.
+ Escalate issues appropriately and recommend practical solutions.
+ Collaborate actively to achieve team objectives and operational excellence goals.
Qualifications:
+ LLB or equivalent qualification preferred
+ Certification or experience in Project Management, Agile, or Operational Excellence is advantageous.
+ Experience in legal publishing, editorial operations, legal content management, or digital content operations preferred.
+ Experience working with structured content environments (XML/HTML/metadata workflows).
+ Experience supporting digital publishing or AI-enabled content initiatives is advantageous.
+ Experience managing projects, workflows, or process improvement initiatives preferred.
+ Understanding of legal content workflows, editorial operations, and digital publishing processes.
+ Working knowledge of XML, HTML, metadata, taxonomy, and structured content principles.
+ Awareness of AI/ML, GenAI, content enrichment, and AI-ready data principles.
+ Familiarity with content management systems and publishing technologies.
+ Strong analytical, organizational, and problem-solving skills.
+ Ability to manage multiple priorities and work within tight deadlines.
+ Experience in workflow optimization, automation, or operational improvement initiatives.
+ Competent in Agile or continuous improvement methodologies.
+ Strong communication and stakeholder management skills.
+ Legal research or legal domain knowledge is advantageous.
+ Awareness of AI-assisted editorial operations and emerging legal tech trends.
+ Ability to evaluate content quality for AI-readiness and downstream product usability.
+ Understanding of structured legal data, metadata consistency, and content discoverability principles.
+ Exposure to automation tools, workflow analytics, or operational reporting is advantageous
+ Knowledge of Lexis+ and Protégé (and other platforms) preferred.
+ Understanding of customer-centric digital legal content delivery.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people.
+ Hybrid work arrangements
+ Career progression
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Life Assurance Policies: Providing financial security for your loved ones.
+ Long Service Award: Recognition for your dedication and loyalty.
+ Hybrid work arrangements: Balance work and personal life effectively.
+ Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
LexisNexis Legal & Professional is a leading provider of legal data and information services. We specialise in delivering accurate, comprehensive, and timely legal content to professionals across various industries, including law firms, corporations, and government agencies. As a Legal Editor, you will play a pivotal role in ensuring the integrity and quality of our legal data products.
About the Role
The Content Analyst plays a critical role in managing and improving legal content workflows, ensuring metadata and structured content quality, supporting AI-readiness initiatives, and driving continuous operational improvements across editorial and production processes. The role collaborates across editorial, product, technology, vendors, and regional stakeholders to ensure legal content is accurate, timely, scalable, and aligned with evolving customer and platform needs.
Responsibilities
+ Ensure legal content is publication-ready, AI-ready, and compliant with structured content standards.
+ Validate metadata, taxonomy tagging, XML/HTML structures, and content integrity across platforms.
+ Support semantic enrichment and content optimization initiatives for AI/GenAI products.
+ Ensure quality, currency, discoverability, and usability of assigned legal content collections.
+ Collaborate with Editorial, Product, and Technology teams on AI content readiness initiatives.
+ Manage end-to-end collection and conversion activities across Asia jurisdictions and products.
+ Adhere to publishing schedules and operational SLAs across all delivery formats.
+ Coordinate workflow enhancements, automation initiatives, and operational improvements.
+ Identify operational risks and resolve delivery or workflow issues proactively.
+ Maintain accurate operational documentation, workflow tracking, and reporting.
+ Support post-production and archival governance activities.
+ Identify opportunities to streamline editorial and content workflows using automation, AI-assisted tools, and operational best practices.
+ Participate in continuous improvement initiatives to enhance productivity, scalability, and content quality.
+ Contribute to workflow modernization and digital transformation initiatives.
+ Maintain metrics benchmarking for quality, currency and timeliness.
+ Support testing and evaluation of new tools, workflows, and platform enhancements.
+ Collaborate effectively with internal stakeholders including Editorial, Product, Technology, Data Operations, and regional teams.
+ Manage vendor relationships to ensure delivery quality, timeliness, and operational compliance.
+ Coordinate issue resolution across teams and vendors.
+ Build strong cross-functional partnerships to support operational and strategic objectives.
+ Support ongoing product enhancements, content development initiatives, and regional content expansion projects.
+ Participate in benchmarking, competitor analysis, and annual product reviews.
+ Provide operational input into customer-centric product and content improvements.
+ Contribute insights on content usability, operational scalability, and market needs.
+ Communicate effectively with stakeholders across functions and regions.
+ Demonstrate sound judgment and prioritization in a fast-paced operational environment.
+ Escalate issues appropriately and recommend practical solutions.
+ Collaborate actively to achieve team objectives and operational excellence goals.
Qualifications:
+ LLB or equivalent qualification preferred
+ Certification or experience in Project Management, Agile, or Operational Excellence is advantageous.
+ Experience in legal publishing, editorial operations, legal content management, or digital content operations preferred.
+ Experience working with structured content environments (XML/HTML/metadata workflows).
+ Experience supporting digital publishing or AI-enabled content initiatives is advantageous.
+ Experience managing projects, workflows, or process improvement initiatives preferred.
+ Understanding of legal content workflows, editorial operations, and digital publishing processes.
+ Working knowledge of XML, HTML, metadata, taxonomy, and structured content principles.
+ Awareness of AI/ML, GenAI, content enrichment, and AI-ready data principles.
+ Familiarity with content management systems and publishing technologies.
+ Strong analytical, organizational, and problem-solving skills.
+ Ability to manage multiple priorities and work within tight deadlines.
+ Experience in workflow optimization, automation, or operational improvement initiatives.
+ Competent in Agile or continuous improvement methodologies.
+ Strong communication and stakeholder management skills.
+ Legal research or legal domain knowledge is advantageous.
+ Awareness of AI-assisted editorial operations and emerging legal tech trends.
+ Ability to evaluate content quality for AI-readiness and downstream product usability.
+ Understanding of structured legal data, metadata consistency, and content discoverability principles.
+ Exposure to automation tools, workflow analytics, or operational reporting is advantageous
+ Knowledge of Lexis+ and Protégé (and other platforms) preferred.
+ Understanding of customer-centric digital legal content delivery.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people.
+ Hybrid work arrangements
+ Career progression
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Life Assurance Policies: Providing financial security for your loved ones.
+ Long Service Award: Recognition for your dedication and loyalty.
+ Hybrid work arrangements: Balance work and personal life effectively.
+ Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Is this job a match or a miss?
Apply Now
0
Job Description
**Overview:**
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.
Come make an impact every day at Zebra.
**What We're Looking For:**
The Online Content Specialist II is responsible for content production in a specialized area of expertise,
tasked with creating, indexing and activating Support Community Content.
Essential Duties and Responsibilities:
- Interacts with stakeholders across the business and partner closely with content strategists to meet the needs of a global audience and help develop new streams of learning-oriented content.
- Ensures that content is relevant, findable, accurate, clear and targets the needs of Zebra Online visitors.
- Promotes Knowledge Management & Systems objectives, plans, and priorities to key audiences within the company, helping to achieve adoption and leverage of the knowledge.
- Fully engages in Product Quality meetings to understanding additional internal content of known issues (CQC/SBM, SPR).
- Works with Training Teams to utilize abilities and Knowledge of team to run training courses (Internal or External) on Products, Systems or Knowledge interaction.
- Identifies requirements and implementation of phased languages including customer interaction communications.
- Enables product notification updates for Firmware & Software via Customer Community Chatter Groups. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified.
**Benefits:**
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
**Job Posting Statement:**
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
**AI Technology Statement:**
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy ( .
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.
Come make an impact every day at Zebra.
**What We're Looking For:**
The Online Content Specialist II is responsible for content production in a specialized area of expertise,
tasked with creating, indexing and activating Support Community Content.
Essential Duties and Responsibilities:
- Interacts with stakeholders across the business and partner closely with content strategists to meet the needs of a global audience and help develop new streams of learning-oriented content.
- Ensures that content is relevant, findable, accurate, clear and targets the needs of Zebra Online visitors.
- Promotes Knowledge Management & Systems objectives, plans, and priorities to key audiences within the company, helping to achieve adoption and leverage of the knowledge.
- Fully engages in Product Quality meetings to understanding additional internal content of known issues (CQC/SBM, SPR).
- Works with Training Teams to utilize abilities and Knowledge of team to run training courses (Internal or External) on Products, Systems or Knowledge interaction.
- Identifies requirements and implementation of phased languages including customer interaction communications.
- Enables product notification updates for Firmware & Software via Customer Community Chatter Groups. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified.
**Benefits:**
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
**Job Posting Statement:**
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
**AI Technology Statement:**
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy ( .
Is this job a match or a miss?
Apply Now
1
Job Description
*The application deadline is Friday, 12th June.The Avanade SMEC business unit is searching for a proactive and analytical Junior Content Manager to join our team, supporting strategic product launches, sales initiatives, and highlighting business success and growth. In this role, you will be instrumental in crafting, organising, and optimising key content assets that drives revenue growth, strengthens client relationships, and aligns with our commercial strategy. You will work closely with the SMEC strategic content lead and Chief Growth Officer to create a regular drumbeat of data, stories and broader content to ensure we continue to grow our new business unit and achieve our strategic goals. Key Responsibilities Assist in the development and execution of content strategies that support sales objectives and enhance employee, client and Microsoft engagement and enablement. Collaborate closely with sales, , and alliance management teams to ensure all content is tailored to support lead generation, employee engagement, and conversion goals. Maintain and update sales enablement materials, case studies, presentations, employee stories and proposals to ensure relevance and impact in client interactions. Contribute to the creation of editorial calendars aligned with sales campaigns and key strategic milestones, ensuring timely delivery of high-impact content. Analyse content performance metrics (such as engagement and conversion rates), preparing reports for sales and leadership teams to inform future tactics. Research industry trends, competitive positioning, and client needs to inform content direction and support strategic initiatives. Edit and proofread content for clarity and effectiveness, ensuring materials communicate value propositions and business outcomes. Support management of content management systems (CMS), ensuring sales assets are easily accessible and up-to-date in partnership with marketing. Stakeholders Work closely with senior leaders across the SMEC community, Growth Office, Marketing, Sales, HR, and Practices. Operate comfortably in a matrixed, global environment-aligning multiple stakeholders across our regions & Areas without direct authority. Influence through clarity of thinking, strong storytelling, data, and pragmatic execution.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Avanade is committed to providing veteran employment opportunities to our service men and women.
Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Avanade is committed to providing veteran employment opportunities to our service men and women.
Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.
Is this job a match or a miss?
Apply Now
2
Job Description
About our Team
LexisNexis Legal & Professional is a leading provider of legal data and information services. We specialise in delivering accurate, comprehensive, and timely legal content to professionals across various industries, including law firms, corporations, and government agencies. As a Legal Editor, you will play a pivotal role in ensuring the integrity and quality of our legal data products.
About the Role
To act as a subject matter expert (SME) and editorial expertise co-ordinator across multiple legislative projects, ensuring high-quality, AI-ready content that meets product and customer needs. This role will lead agile ceremonies, harmonise editorial and technology requirements, and define a content strategy for the specialist region. AI fluency is essential, as the role will champion the integration of advanced technologies into editorial workflows while collaborating closely with project managers and business analysts.
Responsibilities
+ Serve as SME for legislation for the APAC region, while maintaining a strong understanding of legislative approaches in other key jurisdictions.
+ Define and implement a content strategy for each APAC country we currently support, aligned with global priorities and customer needs.
+ Identify and make recommendations as to potential future legislation content opportunities within the APAC region.
+ Coordinate editorial expertise across multiple projects, ensuring consistency, accuracy, and compliance with global standards.
+ Implement and lead agile ceremonies (e.g., sprint planning, retrospectives) and embed agile methodologies to optimise delivery.
+ Champion AI-first editorial practices, leveraging AI tools for summarisation, classification, enrichment, and quality improvement of legislative content.
+ Collaborate with cross-functional teams (Editorial, Technology, Product, Commercial) and work alongside project managers and business analysts to balance editorial integrity with technology-driven efficiencies.
+ Lead and inspire cross-functional project teams, fostering accountability, adaptability, and continuous improvement.
+ Define and prioritise editorial backlogs, translating legislative and editorial requirements into actionable user stories and technical specifications.
+ Provide editorial input into reporting and progress tracking, ensuring transparency and alignment with strategic objectives.
+ Troubleshoot complex content challenges and provide expert guidance to improve customer outcomes.
Qualifications:
+ LLB Hons (or equivalent) for at least one legal jurisdiction within APAC.
+ Practice experience in legislative or regulatory work (desirable).
+ Minimum 5 years' experience in legal research, editorial roles, or legislative content management.
+ Proven ability to lead agile ceremonies and apply agile methodologies in a content or technology environment.
+ Demonstrated AI fluency, including practical experience with AI tools, LLMs, and automation in editorial workflows.
+ Strong understanding of legislative frameworks and processes in the specialist jurisdiction, with working knowledge of other major jurisdictions.
+ Exceptional analytical and problem-solving skills, with ability to translate complex legislative concepts into clear requirements.
+ Strong leadership and collaboration skills for managing cross-functional teams.
+ Expertise with emerging AI technologies, LLMs, and prompt engineering.
+ Excellent communication and stakeholder engagement abilities.
+ Highly organised, detail-oriented, and adaptable to changing priorities and business needs.
+ Flexible and resilient, with the ability to pivot quickly in response to evolving strategies or technologies.
+ Project management certification (e.g., Agile, Scrum) desirable.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people.
+ Hybrid work arrangements
+ Career progression
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Life Assurance Policies: Providing financial security for your loved ones.
+ Long Service Award: Recognition for your dedication and loyalty.
+ Hybrid work arrangements: Balance work and personal life effectively.
+ Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
LexisNexis Legal & Professional is a leading provider of legal data and information services. We specialise in delivering accurate, comprehensive, and timely legal content to professionals across various industries, including law firms, corporations, and government agencies. As a Legal Editor, you will play a pivotal role in ensuring the integrity and quality of our legal data products.
About the Role
To act as a subject matter expert (SME) and editorial expertise co-ordinator across multiple legislative projects, ensuring high-quality, AI-ready content that meets product and customer needs. This role will lead agile ceremonies, harmonise editorial and technology requirements, and define a content strategy for the specialist region. AI fluency is essential, as the role will champion the integration of advanced technologies into editorial workflows while collaborating closely with project managers and business analysts.
Responsibilities
+ Serve as SME for legislation for the APAC region, while maintaining a strong understanding of legislative approaches in other key jurisdictions.
+ Define and implement a content strategy for each APAC country we currently support, aligned with global priorities and customer needs.
+ Identify and make recommendations as to potential future legislation content opportunities within the APAC region.
+ Coordinate editorial expertise across multiple projects, ensuring consistency, accuracy, and compliance with global standards.
+ Implement and lead agile ceremonies (e.g., sprint planning, retrospectives) and embed agile methodologies to optimise delivery.
+ Champion AI-first editorial practices, leveraging AI tools for summarisation, classification, enrichment, and quality improvement of legislative content.
+ Collaborate with cross-functional teams (Editorial, Technology, Product, Commercial) and work alongside project managers and business analysts to balance editorial integrity with technology-driven efficiencies.
+ Lead and inspire cross-functional project teams, fostering accountability, adaptability, and continuous improvement.
+ Define and prioritise editorial backlogs, translating legislative and editorial requirements into actionable user stories and technical specifications.
+ Provide editorial input into reporting and progress tracking, ensuring transparency and alignment with strategic objectives.
+ Troubleshoot complex content challenges and provide expert guidance to improve customer outcomes.
Qualifications:
+ LLB Hons (or equivalent) for at least one legal jurisdiction within APAC.
+ Practice experience in legislative or regulatory work (desirable).
+ Minimum 5 years' experience in legal research, editorial roles, or legislative content management.
+ Proven ability to lead agile ceremonies and apply agile methodologies in a content or technology environment.
+ Demonstrated AI fluency, including practical experience with AI tools, LLMs, and automation in editorial workflows.
+ Strong understanding of legislative frameworks and processes in the specialist jurisdiction, with working knowledge of other major jurisdictions.
+ Exceptional analytical and problem-solving skills, with ability to translate complex legislative concepts into clear requirements.
+ Strong leadership and collaboration skills for managing cross-functional teams.
+ Expertise with emerging AI technologies, LLMs, and prompt engineering.
+ Excellent communication and stakeholder engagement abilities.
+ Highly organised, detail-oriented, and adaptable to changing priorities and business needs.
+ Flexible and resilient, with the ability to pivot quickly in response to evolving strategies or technologies.
+ Project management certification (e.g., Agile, Scrum) desirable.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people.
+ Hybrid work arrangements
+ Career progression
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Life Assurance Policies: Providing financial security for your loved ones.
+ Long Service Award: Recognition for your dedication and loyalty.
+ Hybrid work arrangements: Balance work and personal life effectively.
+ Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Is this job a match or a miss?
Apply Now
3
Job Description
**Overview:**
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.
Come make an impact every day at Zebra.
**What We're Looking For:**
Executes and continuously improves the tooling, processes, and AI initiatives that govern how Zebra's support knowledge performs across self-service and AI-driven support experiences, with accountability for domain-level outcomes.
Owns defined workstreams end-to-end within assigned domains - including knowledge gap execution, AI performance monitoring, and prompt refinement - and operates as the primary driver of knowledge system effectiveness.
Works within frameworks established by the Content Strategy Lead and senior team members, translating strategy into execution by identifying issues, prioritizing actions, directing resolution, and validating outcomes in collaboration with Technical Content Management (TCM), Knowledge Management (KM) Operations, subject matter experts (SMEs), and support teams.
Owns outcomes within assigned areas, including setting priorities, defining actions, and ensuring results are delivered.
**Key Responsibilities**
+ **Tooling & Process Enhancement:** Implement, configure, and optimize knowledge and AI content tooling within assigned areas. Proactively identify tooling and process improvement opportunities based on performance data, and recommend enhancements with clear expected impact to deliver measurable improvements in content delivery.
+ **AI Performance & Optimization:** Independently monitor AI content performance signals-including retrieval gaps and answer quality-and assess AI-generated responses for accuracy, grounding, and consistency. Apply human-in-the-loop validation, direct corrective actions, and continuously write, test, and refine prompts to improve how knowledge is surfaced.
+ **Knowledge Gap Execution & Content Direction:** Drive the knowledge gap strategy by conducting regular audits to identify outdated or underperforming content. Provide clear, prioritized direction to content owners and SMEs on required updates and fixes, tracking resolution to ensure measurable improvement and alignment with defined standards.
+ **Standards, Discoverability & Localization:** Uphold content standards, metadata schemas, and taxonomy frameworks, identifying gaps and driving updates through appropriategovernance channels. Apply SEO and AI discoverability principles (GEO, AEO) to optimize retrieval, while ensuring content structures enable high-quality localization and flaggingsystemic issuesfor resolution.
+ **Cross-Functional Collaboration & Validation:** Partner with Product, Engineering, Content Management, KM Operation, and Support Operation teams to ensure knowledge initiatives are accurate, timely, and contribute to support efficiency. Continuously validate that improvements result in better self-service success, reduced support friction, or an improved agent experience.
+ **Mentorship & Team Development:** Provide day-to-day direction, guidance, and support to junior team members, ensuring the overall quality of team output and supporting their professional development within the digital content field.
**Required Qualifications**
+ **Education:** Bachelor's degree in Information Science, Information Management, Computer Science (AI/Data Science track), or a related field, or equivalent practical experience.
+ **Experience:** 3-5 years of experience in content strategy, content operations, or knowledge management within an enterprise or high-volume support environment.
+ **Retail/E-commerce Domain Knowledge:** Solid understanding of how structured content and product information drive discoverability and self-service outcomes at scale within retail or e-commerce operations.
+ **AI & Systems Expertise:** Demonstrated hands-on experience with AI-powered content tools (e.g., RAG, Copilots, or Chatbots). Must understand how structured content and metadata influence answer quality and retrieval optimization.
+ **Prompt Engineering:** Proven ability to write, test, and refine prompts and guidance for AI tools to improve how knowledge is surfaced in support experiences.
+ **Content Governance:** Experience executing within knowledge governance frameworks-applying content standards, metadata schemas, and taxonomy principles across large-scale repositories.
+ **Data-Driven Improvement:** Experience using content analytics and performance signals (such as retrieval gaps or self-service impact) to independently identify issues and drive targeted improvements.
+ **SEO & Discoverability:** Working knowledge of SEO and AI discoverability concepts, specificallyGEO andAEO.
+ **Technical Writing:** Strong technical writing skills with the ability to translate complex information into clear, user-friendly content.
+ **Collaboration & Influence:** Proven ability to provide direction to content owners and SMEs, ensuring alignment with standards and timely execution of updates.
+ **Mentorship:** Experience (formal or informal) providing guidance to more junior team members or leading specific project workstreams.
**Nice to Have**
+ **Methodology:** Familiarity withKnowledge-Centered Service (KCS)methodology.
+ **Localization:** Experience supporting localization quality and ensuring content structures enable effective translation across multiple languages.
+ **Scale:** Experience supporting AI-driven knowledge workflows, such as automated classification or large-scale content optimization.
**Benefits:**
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
**Job Posting Statement:**
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
**AI Technology Statement:**
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy ( .
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.
Come make an impact every day at Zebra.
**What We're Looking For:**
Executes and continuously improves the tooling, processes, and AI initiatives that govern how Zebra's support knowledge performs across self-service and AI-driven support experiences, with accountability for domain-level outcomes.
Owns defined workstreams end-to-end within assigned domains - including knowledge gap execution, AI performance monitoring, and prompt refinement - and operates as the primary driver of knowledge system effectiveness.
Works within frameworks established by the Content Strategy Lead and senior team members, translating strategy into execution by identifying issues, prioritizing actions, directing resolution, and validating outcomes in collaboration with Technical Content Management (TCM), Knowledge Management (KM) Operations, subject matter experts (SMEs), and support teams.
Owns outcomes within assigned areas, including setting priorities, defining actions, and ensuring results are delivered.
**Key Responsibilities**
+ **Tooling & Process Enhancement:** Implement, configure, and optimize knowledge and AI content tooling within assigned areas. Proactively identify tooling and process improvement opportunities based on performance data, and recommend enhancements with clear expected impact to deliver measurable improvements in content delivery.
+ **AI Performance & Optimization:** Independently monitor AI content performance signals-including retrieval gaps and answer quality-and assess AI-generated responses for accuracy, grounding, and consistency. Apply human-in-the-loop validation, direct corrective actions, and continuously write, test, and refine prompts to improve how knowledge is surfaced.
+ **Knowledge Gap Execution & Content Direction:** Drive the knowledge gap strategy by conducting regular audits to identify outdated or underperforming content. Provide clear, prioritized direction to content owners and SMEs on required updates and fixes, tracking resolution to ensure measurable improvement and alignment with defined standards.
+ **Standards, Discoverability & Localization:** Uphold content standards, metadata schemas, and taxonomy frameworks, identifying gaps and driving updates through appropriategovernance channels. Apply SEO and AI discoverability principles (GEO, AEO) to optimize retrieval, while ensuring content structures enable high-quality localization and flaggingsystemic issuesfor resolution.
+ **Cross-Functional Collaboration & Validation:** Partner with Product, Engineering, Content Management, KM Operation, and Support Operation teams to ensure knowledge initiatives are accurate, timely, and contribute to support efficiency. Continuously validate that improvements result in better self-service success, reduced support friction, or an improved agent experience.
+ **Mentorship & Team Development:** Provide day-to-day direction, guidance, and support to junior team members, ensuring the overall quality of team output and supporting their professional development within the digital content field.
**Required Qualifications**
+ **Education:** Bachelor's degree in Information Science, Information Management, Computer Science (AI/Data Science track), or a related field, or equivalent practical experience.
+ **Experience:** 3-5 years of experience in content strategy, content operations, or knowledge management within an enterprise or high-volume support environment.
+ **Retail/E-commerce Domain Knowledge:** Solid understanding of how structured content and product information drive discoverability and self-service outcomes at scale within retail or e-commerce operations.
+ **AI & Systems Expertise:** Demonstrated hands-on experience with AI-powered content tools (e.g., RAG, Copilots, or Chatbots). Must understand how structured content and metadata influence answer quality and retrieval optimization.
+ **Prompt Engineering:** Proven ability to write, test, and refine prompts and guidance for AI tools to improve how knowledge is surfaced in support experiences.
+ **Content Governance:** Experience executing within knowledge governance frameworks-applying content standards, metadata schemas, and taxonomy principles across large-scale repositories.
+ **Data-Driven Improvement:** Experience using content analytics and performance signals (such as retrieval gaps or self-service impact) to independently identify issues and drive targeted improvements.
+ **SEO & Discoverability:** Working knowledge of SEO and AI discoverability concepts, specificallyGEO andAEO.
+ **Technical Writing:** Strong technical writing skills with the ability to translate complex information into clear, user-friendly content.
+ **Collaboration & Influence:** Proven ability to provide direction to content owners and SMEs, ensuring alignment with standards and timely execution of updates.
+ **Mentorship:** Experience (formal or informal) providing guidance to more junior team members or leading specific project workstreams.
**Nice to Have**
+ **Methodology:** Familiarity withKnowledge-Centered Service (KCS)methodology.
+ **Localization:** Experience supporting localization quality and ensuring content structures enable effective translation across multiple languages.
+ **Scale:** Experience supporting AI-driven knowledge workflows, such as automated classification or large-scale content optimization.
**Benefits:**
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
**Job Posting Statement:**
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
**AI Technology Statement:**
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy ( .
Is this job a match or a miss?
Apply Now
4
Job Description
**Position Snapshot**
+ Location: Kuala Lumpur, Malaysia
+ Company: Nestle Global Procurement Division
+ Act. Rate: Full-Time Act. Rate 100%
+ Type of contract: Permanent, Full time
**What we offer at Nestle**
+ Exciting opportunities to develop your career your way; across different brands, businesses, functions, and regions.
+ Flexible working arrangements - facilitating creativity and collaboration.
+ A culture of respect, with diversity, equity and inclusion at its core.
+ A dynamic international environment empowering you to learn, develop and grow.
Don't hesitate to connect with us during the recruitment process to learn more.
**Position Summary**
We are seeking an experienced Regional Procurement Manager - Marketing Content to join our team managing commercial and sourcing activities for Marketing Content suppliers used by Nestlé worldwide.
Reporting to the Global Category Leader, your main responsibility will be to define and implement the category strategy on a regional level utilizing strategic sourcing processes, tools and policies.
**Global Procurement at Nestlé**
As a strategic partner to our businesses, we drive sustainable growth and unlock long-term value. With over 40 different nationalities based across our three dynamic hubs in Switzerland, Panama, and Malaysia, we operate on a truly global scale. With a strong focus on innovation and deep commitment to sustainability, we're shaping the future of procurement.
Our diverse teams lead with purpose, ensuring value creation through responsibly sourced supply across a broad range of direct and indirect categories.
Join us and _Be a Force for Good_
**A day in a life of a Regional Procurement Manager for Marketing Content**
+ Define and deliver the regional category strategy using strategic sourcing processes, tools and policies.
+ Partner with local, regional, global and cross-functional stakeholders to embed category plans into budgets, forecasts and price planning.
+ Drive value creation through total cost of ownership (TCO) improvements, risk mitigation and innovation initiatives.
+ Own the global supplier strategy, lead negotiations, and build long-term partnerships to strengthen commercial excellence and operational resilience.
+ Cultivate relationships with suppliers to ensure effective development and management practices.
+ Ensure compliance with Nestlé's Corporate Business Principles, policies and standards.
**What makes you successful**
+ 5+ years of proven procurement experience in regional or global category management-ideally in marketing services (incl Martech). Demonstrated use of risk management and responsible sourcing practices across the supplier lifecycle.
+ Experience working in multinational environments with large-scale spend and complex operating models.
+ Strong communication and stakeholder management skills, with the ability to influence cross-functional partners.
+ Strong supplier management capabilities, including negotiation, communication and influencing at senior levels.
+ Experience developing and delivering compelling value propositions to a complex business unit portfolio.
+ English proficiency is essential; other local languages considered beneficial.
If your profile matches our needs, we will be looking forward to receiving your application in **_English_**
\#NestradeCareer #nestradecareer #nestlecareer #beaforceforgood
Kuala Lumpur, Malaysia
_Nestlé is committed to the accessibility of its recruitment process. If you require adaptation during the recruitment process, please do let us know so we can support you effectively. All information will be treated confidentially._
_At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people's lives that we touch every single day._
_Be a Force for Good."_ _visit us at
+ Location: Kuala Lumpur, Malaysia
+ Company: Nestle Global Procurement Division
+ Act. Rate: Full-Time Act. Rate 100%
+ Type of contract: Permanent, Full time
**What we offer at Nestle**
+ Exciting opportunities to develop your career your way; across different brands, businesses, functions, and regions.
+ Flexible working arrangements - facilitating creativity and collaboration.
+ A culture of respect, with diversity, equity and inclusion at its core.
+ A dynamic international environment empowering you to learn, develop and grow.
Don't hesitate to connect with us during the recruitment process to learn more.
**Position Summary**
We are seeking an experienced Regional Procurement Manager - Marketing Content to join our team managing commercial and sourcing activities for Marketing Content suppliers used by Nestlé worldwide.
Reporting to the Global Category Leader, your main responsibility will be to define and implement the category strategy on a regional level utilizing strategic sourcing processes, tools and policies.
**Global Procurement at Nestlé**
As a strategic partner to our businesses, we drive sustainable growth and unlock long-term value. With over 40 different nationalities based across our three dynamic hubs in Switzerland, Panama, and Malaysia, we operate on a truly global scale. With a strong focus on innovation and deep commitment to sustainability, we're shaping the future of procurement.
Our diverse teams lead with purpose, ensuring value creation through responsibly sourced supply across a broad range of direct and indirect categories.
Join us and _Be a Force for Good_
**A day in a life of a Regional Procurement Manager for Marketing Content**
+ Define and deliver the regional category strategy using strategic sourcing processes, tools and policies.
+ Partner with local, regional, global and cross-functional stakeholders to embed category plans into budgets, forecasts and price planning.
+ Drive value creation through total cost of ownership (TCO) improvements, risk mitigation and innovation initiatives.
+ Own the global supplier strategy, lead negotiations, and build long-term partnerships to strengthen commercial excellence and operational resilience.
+ Cultivate relationships with suppliers to ensure effective development and management practices.
+ Ensure compliance with Nestlé's Corporate Business Principles, policies and standards.
**What makes you successful**
+ 5+ years of proven procurement experience in regional or global category management-ideally in marketing services (incl Martech). Demonstrated use of risk management and responsible sourcing practices across the supplier lifecycle.
+ Experience working in multinational environments with large-scale spend and complex operating models.
+ Strong communication and stakeholder management skills, with the ability to influence cross-functional partners.
+ Strong supplier management capabilities, including negotiation, communication and influencing at senior levels.
+ Experience developing and delivering compelling value propositions to a complex business unit portfolio.
+ English proficiency is essential; other local languages considered beneficial.
If your profile matches our needs, we will be looking forward to receiving your application in **_English_**
\#NestradeCareer #nestradecareer #nestlecareer #beaforceforgood
Kuala Lumpur, Malaysia
_Nestlé is committed to the accessibility of its recruitment process. If you require adaptation during the recruitment process, please do let us know so we can support you effectively. All information will be treated confidentially._
_At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people's lives that we touch every single day._
_Be a Force for Good."_ _visit us at
Is this job a match or a miss?
Apply Now
5
Job Description
**Job Summary**
We are seeking a dynamic Jr Online Analyst - Adv to join our team. This role is ideal for individuals passionate about the digital marketing sphere with a keen eye for detail and a strong foundation in content review and English communication. With a focus on analyzing and optimizing online advertising campaigns the successful candidate will contribute to our digital marketing strategies ensuring maximum engagement and effectiveness
**Responsibilities**
Fluency in English & Experience with confidential information collection and management
Experience within a business process outsourcing environment or comparable service environment
Understand and remain up-to-date with client policies and guidelines
Review user reports regarding website content
Analyze and identify content on creator channels that is not in compliance with requirements and flag for action in a timely manner
Make well-balanced decisions and help resolve inquiries according to defined policies and procedures
Serve as an advocate for the user community Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking a dynamic Jr Online Analyst - Adv to join our team. This role is ideal for individuals passionate about the digital marketing sphere with a keen eye for detail and a strong foundation in content review and English communication. With a focus on analyzing and optimizing online advertising campaigns the successful candidate will contribute to our digital marketing strategies ensuring maximum engagement and effectiveness
**Responsibilities**
Fluency in English & Experience with confidential information collection and management
Experience within a business process outsourcing environment or comparable service environment
Understand and remain up-to-date with client policies and guidelines
Review user reports regarding website content
Analyze and identify content on creator channels that is not in compliance with requirements and flag for action in a timely manner
Make well-balanced decisions and help resolve inquiries according to defined policies and procedures
Serve as an advocate for the user community Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now
6
Senior Associate, Regulatory Content Engineer - Shah Alam
40150 Shah Alam
Ideagen
Posted 1 day ago
Job Viewed
Job Description
Senior Associate, Regulatory Content Engineer - Shah Alam About Us:
Location - Shah Alam, Selangor
Level - Team Leader
Function - Compliance
Working Pattern - Hybrid (three days per week in office)
Benefits -Benefits at Ideagen
Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out!
The Senior Content Developer, drawing on advanced legal expertise and specialized knowledge in regulatory frameworks, supports the Compliance Content Operations team by meticulously crafting authoritative and comprehensive environmental, health, and safety (EHS) regulatory content for advanced legal compliance software solutions that enable sophisticated global risk management and regulatory tracking.
This senior role involves taking responsibility for assigned content segments, researching legislative changes across 70+ international jurisdictions, translating complex legal and regulatory content into plain English summaries and compliance checklists, and championing the use of artificial intelligence tools while providing quality oversight and mentorship to junior team members.
Responsibilities:- Own assigned regulatory content segments , ensuring full coverage of environmental, health, and safety (EHS) legislation.
- Monitor and research global legislative changes , maintain workflow trackers, and oversee the content pipeline.
- Create and maintain accurate written content by summarizing EHS laws per internal standards for customer compliance.
- Develop and update compliance checklists consolidating obligations for specific regulatory areas (e.g., accident reporting, emissions, waste).
- Translate complex legal and technical material into plain English , ensuring clarity, precision, and completeness.
- Apply sophisticated legal hermeneutics and analytical methodologies to interpret complex legislation, systematically extract critical legal obligations, and make strategic content decisions aligned with regulatory compliance standards.
- Lead AI integration in workflows , including prompt development, training associates, evaluating performance, and setting quality benchmarks.
- Ensure quality and consistency through content reviews, mentoring junior team members, managing queries, and supporting team operations.
- Law degree (LLB or equivalent) is mandatory, with 25 years of specialized legal experience in regulatory compliance, substantive legal research, environmental and occupational health law, governance and risk compliance (GRC), legal journalism, regulatory auditing, or closely related legal domains.
- Exceptional research, drafting, reviewing, and proofreading skills , with strong attention to detail and accuracy.
- High-level English proficiency in written and verbal communication, plus ability to translate complex legal/regulatory material into clear language.
- Strong analytical and critical thinking skills , including comprehension of complex legislation and regulatory frameworks; knowledge of legal terminology is preferred.
- Excellent organizational and multitasking abilities , capable of managing multiple jurisdictions and deadlines independently or collaboratively across global teams.
- Tech-savvy , with proficiency in tools like Microsoft Office, JIRA, Confluence, and ability to quickly learn new systems.
- Proven experience with AI tools for content development, including optimizing workflows, training others, and applying best practices.
- Preferred experience in mentoring junior team members , and ability to thrive in an agile, fast-paced environment.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.
Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible working arrangements. If this is something you are interested in, please let us know during the application process.
Enhance your career and make the world a safer place!
#LI-SA1 #LI-FullTime
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Apply Now
7
Job Description
About our Team
LexisNexis Legal & Professional is a leading provider of legal data and information services. We specialise in delivering accurate, comprehensive, and timely legal content to professionals across various industries, including law firms, corporations, and government agencies. As a Legal Editor, you will play a pivotal role in ensuring the integrity and quality of our legal data products.
About the Role
Reporting to the Global Head of Legislation, as part of Global Editorial Operations (GEO), the Global Legislation AI Content Optimisation Lead drives AI-first transformation for legislative content across Global Editorial Operations. The role defines and implements the strategy for AI-assisted content creation, quality enhancement, workflow optimisation, and efficiency at scale as well as leading the increase of AI-efficiencies in everyday tasks across the group. Working across North America, UK, Asia-Pacific and other key markets, the Lead partners closely with Product, Technology, Editorial people leaders and business stakeholders to embed advanced AI capabilities into editorial processes, ensuring content is accurate, compliant, consistent, AI-ready and aligned with LexisNexis' digital first ambitions.
Responsibilities
+ Define and deliver the global AI content optimisation strategy for legislative and regulatory content, ensuring alignment with editorial, product and technology transformation priorities
+ Lead global ideation, requirements gathering and prioritisation cross the group for AI-enabled content generation, summarisation, enrichment, classification and structural optimisation, making recommendations as to cost, benefits, and implementation to the Global Head of Legislation
+ Partner with cross-functional teams including product management, engineering, editorial managers and project management to translate ideas into scalable roadmap deliverables
+ Oversee the design, testing and global deployment of AI-driven editorial tools and workflows, ensuring seamless integration with existing technologies and platforms
+ Develop and maintain global standards and guidelines for AI-generated or AI-optimised legislative content, ensuring accuracy, compliance, and copyright alignment
+ Champion AI-first editorial practices, helping teams adopt new tooling, improve editorial decision-making and reduce manual work through automation
+ Support the development of metrics frameworks for AI-enabled content quality, workflow performance, model behaviour and customer impact
+ Use data to report insights, outcomes and performance to senior leadership and stakeholders, providing visibility on effectiveness, risks and opportunities
+ Keep abreast of market trends, LLM technologies, emerging NLP capabilities and competitive intelligence, translating innovation into practical editorial applications
+ Work with editorial teams globally to develop the necessary skills to adopt AI best practice and support capability building to develop a digitally mature, AI-enabled operation
Qualifications:
+ Bachelor's degree required; law degree preferred
+ Minimum 5 years' experience in content, publishing, legal editorial, product development or project management within legislative or regulatory domains
+ Extensive experience of legal content across codified and common law systems
+ Demonstrated experience applying AI, LLMs, automation or NLP within content or workflow optimisation contexts
+ Track record of delivering complex, cross‑functional projects on time and to budget in a global environment
+ High proficiency in data analysis, performance measurement and insight reporting
+ Exceptional communication skills with proven ability to influence senior stakeholders and collaborate across teams and time zones
+ Strategic mindset with the ability to balance innovation, operational realities and business outcomes
+ Strong analytical and problem-solving skills with the ability to translate complex requirements into actionable deliverables
+ AI fluency including prompt design, model-aware thinking and understanding of LLM capabilities and limitations
+ Strong stakeholder management and relationship-building skills across global teams
+ Ability to lead through influence, driving adoption of new technologies and ways of working
+ Detail-oriented, organised and able to adapt quickly to evolving priorities
+ Experience in agile delivery; ability to work effectively within iterative delivery environments
+ Resilience and adaptability in a fastmoving, technology-driven environment
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people.
+ Hybrid work arrangements
+ Career progression
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Life Assurance Policies: Providing financial security for your loved ones.
+ Long Service Award: Recognition for your dedication and loyalty.
+ Hybrid work arrangements: Balance work and personal life effectively.
+ Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
LexisNexis Legal & Professional is a leading provider of legal data and information services. We specialise in delivering accurate, comprehensive, and timely legal content to professionals across various industries, including law firms, corporations, and government agencies. As a Legal Editor, you will play a pivotal role in ensuring the integrity and quality of our legal data products.
About the Role
Reporting to the Global Head of Legislation, as part of Global Editorial Operations (GEO), the Global Legislation AI Content Optimisation Lead drives AI-first transformation for legislative content across Global Editorial Operations. The role defines and implements the strategy for AI-assisted content creation, quality enhancement, workflow optimisation, and efficiency at scale as well as leading the increase of AI-efficiencies in everyday tasks across the group. Working across North America, UK, Asia-Pacific and other key markets, the Lead partners closely with Product, Technology, Editorial people leaders and business stakeholders to embed advanced AI capabilities into editorial processes, ensuring content is accurate, compliant, consistent, AI-ready and aligned with LexisNexis' digital first ambitions.
Responsibilities
+ Define and deliver the global AI content optimisation strategy for legislative and regulatory content, ensuring alignment with editorial, product and technology transformation priorities
+ Lead global ideation, requirements gathering and prioritisation cross the group for AI-enabled content generation, summarisation, enrichment, classification and structural optimisation, making recommendations as to cost, benefits, and implementation to the Global Head of Legislation
+ Partner with cross-functional teams including product management, engineering, editorial managers and project management to translate ideas into scalable roadmap deliverables
+ Oversee the design, testing and global deployment of AI-driven editorial tools and workflows, ensuring seamless integration with existing technologies and platforms
+ Develop and maintain global standards and guidelines for AI-generated or AI-optimised legislative content, ensuring accuracy, compliance, and copyright alignment
+ Champion AI-first editorial practices, helping teams adopt new tooling, improve editorial decision-making and reduce manual work through automation
+ Support the development of metrics frameworks for AI-enabled content quality, workflow performance, model behaviour and customer impact
+ Use data to report insights, outcomes and performance to senior leadership and stakeholders, providing visibility on effectiveness, risks and opportunities
+ Keep abreast of market trends, LLM technologies, emerging NLP capabilities and competitive intelligence, translating innovation into practical editorial applications
+ Work with editorial teams globally to develop the necessary skills to adopt AI best practice and support capability building to develop a digitally mature, AI-enabled operation
Qualifications:
+ Bachelor's degree required; law degree preferred
+ Minimum 5 years' experience in content, publishing, legal editorial, product development or project management within legislative or regulatory domains
+ Extensive experience of legal content across codified and common law systems
+ Demonstrated experience applying AI, LLMs, automation or NLP within content or workflow optimisation contexts
+ Track record of delivering complex, cross‑functional projects on time and to budget in a global environment
+ High proficiency in data analysis, performance measurement and insight reporting
+ Exceptional communication skills with proven ability to influence senior stakeholders and collaborate across teams and time zones
+ Strategic mindset with the ability to balance innovation, operational realities and business outcomes
+ Strong analytical and problem-solving skills with the ability to translate complex requirements into actionable deliverables
+ AI fluency including prompt design, model-aware thinking and understanding of LLM capabilities and limitations
+ Strong stakeholder management and relationship-building skills across global teams
+ Ability to lead through influence, driving adoption of new technologies and ways of working
+ Detail-oriented, organised and able to adapt quickly to evolving priorities
+ Experience in agile delivery; ability to work effectively within iterative delivery environments
+ Resilience and adaptability in a fastmoving, technology-driven environment
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people.
+ Hybrid work arrangements
+ Career progression
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Life Assurance Policies: Providing financial security for your loved ones.
+ Long Service Award: Recognition for your dedication and loyalty.
+ Hybrid work arrangements: Balance work and personal life effectively.
+ Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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8
APAC RCSC Service Specialist /Application Specialist
Petaling Jaya
Roche
Posted 6 days ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
**The Opportunity**
As a Customer Support Specialist within our APAC Hub, you are the first point of professional contact for our customers. You play a vital role in ensuring that healthcare providers can continue their essential work without interruption. In this role, you will:
+ Resolve critical challenges: Handle customer inquiries via phone and digital channels, providing foundational troubleshooting and technical problem-solving to ensure patient testing remains on track.
+ Champion digital transformation: Actively promote and guide customers in adopting digital support tools and remote assistance technologies to improve laboratory efficiency.
+ Drive quality and safety: Act as a local case handler, identifying product quality issues and escalating them to ensure the highest standards of patient safety.
+ Foster continuous improvement: Contribute to the creation of new troubleshooting materials and "self-fix" content, empowering both colleagues and customers.
+ Collaborate across borders: Work within an agile, intercultural team, participating in local and global projects that shape the future of service excellence in the region.
+ Simulate real-world solutions: Utilize our onsite laboratory to recreate customer scenarios, ensuring our solution approaches are accurate and effective.
**Who You Are**
We are looking for a curious, customer-centric individual who thrives in a dynamic environment and is passionate about healthcare technology.
Your Qualifications:
+ Educational Background: You hold a Bachelor's or Master's degree in a relevant field such as Biochemistry, Molecular Biology, Life Sciences, Biomedical Engineering, or Information Technology.
+ Professional Experience: You bring at least 1-2 years of experience in medical technology, laboratory environments, or healthcare IT support.
+ Language Excellence: You are fluent in English and possess professional-level proficiency in one or more of the following: Chinese dialects, Thai, or Korean, to support our diverse APAC customer clusters.
+ Technical Aptitude: You have a solid understanding of medical analysis systems, connectivity, or IT network technologies, with a methodical approach to troubleshooting.
+ Customer-First Mindset: You possess excellent communication skills and the ability to convey complex technical information clearly and concisely.
+ Flexibility: You are comfortable working within a 24/7 rotating shift pattern, including public holidays, to support the critical needs of the healthcare systems we serve. Let's thrive together in a culture built on trust, collaboration, respect, and high performance.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
**The Position**
**The Opportunity**
As a Customer Support Specialist within our APAC Hub, you are the first point of professional contact for our customers. You play a vital role in ensuring that healthcare providers can continue their essential work without interruption. In this role, you will:
+ Resolve critical challenges: Handle customer inquiries via phone and digital channels, providing foundational troubleshooting and technical problem-solving to ensure patient testing remains on track.
+ Champion digital transformation: Actively promote and guide customers in adopting digital support tools and remote assistance technologies to improve laboratory efficiency.
+ Drive quality and safety: Act as a local case handler, identifying product quality issues and escalating them to ensure the highest standards of patient safety.
+ Foster continuous improvement: Contribute to the creation of new troubleshooting materials and "self-fix" content, empowering both colleagues and customers.
+ Collaborate across borders: Work within an agile, intercultural team, participating in local and global projects that shape the future of service excellence in the region.
+ Simulate real-world solutions: Utilize our onsite laboratory to recreate customer scenarios, ensuring our solution approaches are accurate and effective.
**Who You Are**
We are looking for a curious, customer-centric individual who thrives in a dynamic environment and is passionate about healthcare technology.
Your Qualifications:
+ Educational Background: You hold a Bachelor's or Master's degree in a relevant field such as Biochemistry, Molecular Biology, Life Sciences, Biomedical Engineering, or Information Technology.
+ Professional Experience: You bring at least 1-2 years of experience in medical technology, laboratory environments, or healthcare IT support.
+ Language Excellence: You are fluent in English and possess professional-level proficiency in one or more of the following: Chinese dialects, Thai, or Korean, to support our diverse APAC customer clusters.
+ Technical Aptitude: You have a solid understanding of medical analysis systems, connectivity, or IT network technologies, with a methodical approach to troubleshooting.
+ Customer-First Mindset: You possess excellent communication skills and the ability to convey complex technical information clearly and concisely.
+ Flexibility: You are comfortable working within a 24/7 rotating shift pattern, including public holidays, to support the critical needs of the healthcare systems we serve. Let's thrive together in a culture built on trust, collaboration, respect, and high performance.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
Is this job a match or a miss?
Apply Now
9