Travel Consultant

Full Job Description

• Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities.
• Handle and follow up pre-payments for all bookings which have been made.
• Attend to daily emails and WhatsApp correspondences on timely manner.
• Handle inquiries and resolve issues promptly to enhance the customer experience.
• To create booking with supplier, prepare document for payment by the dateline

• Candidate must process higher education level, Diploma tourism management
• At least 3-5 years above working experience in related Tourism industry
• Knowledge of using Sabre GDS for air ticketing
• Power suite & Tour plan for Invoicing
• BOS (Back Office system) for online booking
• Good communication and interpersonal skill
• Strong phone contact handling skills and active listening
• Ability to multi task, prioritize and manage time effectively
• Working Location:  Mayflower Holidays, near Public Transportation MRT/LRT