GSD - PE - TA - Event Management MY (Tools Administrator Manager)

Job Purpose .

1. Administrator for the tools managed by Tools & Automation team

2. Subject Matter Expert (SME) for the tool

3. Advocate the adoption of the tools in CIMB environment

Key Responsibilities .

Administrator for the tools managed by Tools & Automation team

• Administration and configurations of the tools
• Monitor, maintain and manage the health of the tools
• L1 support for any issues related to the tools

Subject Matter Expert (SME) for the tool

• Point of contact for any engagement related to the tool
• To review, improve and approve technical work to guide others and to teach

Advocate the adoption of the tools in CIMB environment

• Review current processes and propose potential areas for tools automation
• To engage with relevant stakeholders to increase/propose the adoptions of the tools

Job Specification .

Qualifications

(Basic Degree/Diploma etc.)

Degree in Information Technology or related fields

Professional Qualification and/or Regulatory, Licensing requirements

ITIL V3 Certification is an added advantage

Relevant Work Experience

• 3 years or more years experience in the administration of Enterprise level DevOps, Monitoring or Automations Tools
• 3 years of more years experience in Infrastructure or Applications support
• Experienced in scripting or customisation of tools

Required Competencies and Skills .

Competencies/Skills

(Essential to succeed in this job)

Non Technical Skills

1. Good presentation skills
2. Management report preparation using PowerPoint and Excel
3. Analytical and problem solving skills.
4. Communication skills technical and non technical.

Technical / Functional skills

1. Good understanding of IT operations and applications workflow.
2. Exposure to any Enterprise level tools will be an added advantage.