Customer Service Specialist
Job Details
Kuala Lumpur, Kuala Lumpur, Malaysia
Learn Stride Education
22.04.2024
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Full Job Description
Job Responsibility- Reply customer messages within 15 minutes, reply messages and follow up based on different situation
- Able to organize and analyze customer intention and information in order to improve the response to customer
- To maintain and update customerâs records using excel
- To handle client complaints and take appropriate action to resolve them.
- To attend to incoming calls, messages, emails, enquiries from social media & website.
- To key in data and
report to person in charge every day
Job Benifits