Concierge(Local Only)-Alila Bangsar Kuala Lumpur

Full Job Description

Summary

1. Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.
2. Provide information regarding the hotel's facilities & services. .
3. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.
5. Know your role in case of emergency such as bomb threat, flood, fire etc .
6. Carry out all professionally reasonable instruction given by your supervisor.
7. Report all incidents, accidents and guest complaints in briefing,

Qualifications

1. Minimum SPM certification required
2. Fresh graduates are welcome to apply/ Experience in similar position or one position lower
3. Possesses people skills by approaching challenges / mistakes in a professional and objective manner
4. Possesses relevant administrative skills
5. Has a confident personality