Compensation & Benefits Services (Senior Specialist) - Mandarin speaker (supports China market)

Full Job Description

Objectives of the Position

• Understand business needs and provide best suited support on Compensation and Benefits for assigned Countries in the APAC region.
• Support respective countries assigned in the region by engaging with the stakeholders, from HRBPs to country C&B teams in Compensation & Benefits matters including data analysis and providing operational support.
• Support in identifying and implementing process improvements and best practices in the Compensation & Benefits space to ensure smooth implementation and engagement of best practice for respective countries.

Main Areas of Responsibilities and Key Activities

Operational Excellence

• Responsible in preparation of data and analysis required to support any Compensation & Benefits initiatives such as performance management, salary budgeting and merit increment cycle, annual benefit renewal program and market benchmarking exercise for countries in APAC region
• Supports in collating economic indicators, external market practices and data analysis patterns and translates into meaningful indicators for development of any Compensation & Benefits initiatives and proposals to maintain market competitiveness
• Key person for job family matching and data submission for all Compensation & Benefits relevant market surveys (for eg: Mercer Remuneration Survey) with the guidance of the Expert
• Responsible for renewal and implementation of Compensation & Benefits program such as insurance, Flexible Benefits and Employee Assistance Program by managing, coordinating and following up with vendors, which includes market competitiveness analysis and requirements setting
• Manages and coordinates with vendors in the Compensation & Benefits are for insurance enquiries, market data purchase, employee assistance program vendors
• Supports Experts in Global Compensation & Benefits projects through data analysis
• Supports Country HR for in scope countries in developing communications for Employees and Manager for implementation of Compensation & Benefit programs
• Supports Experts in Global Compensation & Benefits projects and activities by sharing current processes and studying the impact of new programs and processes to BASF HR systems
• Provide advise to Country HR based on existing guidelines, policies and practices BASF Corporate Rule Base, labor laws etc for reference
• Responsible for all recurring C&B operational activities such as insurance employee movement updates, year end benefits provisioning, processing of C&B vendor related payments, job evaluation request
• Supports and ensures any C&B tools and systems (for eg: SuccessFactors Compensation Planner, Gambit) implementation and takes into consideration the requirements and interactions with the Payroll & People Data team
• Provides support to Country HR for utilization of Compensation & Benefits tools and systems (for eg: SuccessFactors Bonus and Compensation Planner, Gambit)
• Maintains and updates Compensation & Benefits related knowledge management documents and articles on all knowledge sharing platform for onboarding purpose and employee reference (for eg: HR4U)
• Preparation of salary proposals for permanent transfer, hiring cases and update of C&B tools (proposal templates etc) when required
• Responsible for data maintenance in SAPHR or SuccessFactors for Compensation & Benefits information such as Regional Specialist Track or Global Expert Track status
• Reviews any compensation and performance data upload for salary reviews cycles

Service Engagement

• Daily monitoring of inquiry management for Compensation & Benefits enquiries to ensure high level of responsiveness on ticketing system
• Provide Compensation & Benefits inquiry support to employees via HR4U / CRM
• Support the Analysts should there be an escalation of Compensation & Benefits matters that require clarification and further in- depth engagement.
• Stay updated with Compensation & Benefits practices and is able to refer Country HR and Regional HR Business Partners to readily available Compensation & Benefits policies and practices within BASF
• Play an active role in supporting the Expert in managing requests from Country HR and Regional HR Business Partner
• Guides Country Compensation & Benefits Experts in access management through Gambit

Team Collaboration

• Works autonomously within established procedures and practices seeks guidance in the more complex aspects of the process.
• Contribute positively to a knowledge sharing environment through generously provide guidance and sharing knowledge with others. Guides and trains junior team members.
  

Job Requirements

Education

• Relevant tertiary qualifications: Degree with HR focus as a bonus

Working Experience

. Minimum 6 years of related HR working experiences in strategic Compensation & Benefits and experience in operational C&B area as well.
. Experience in relevant country statutory preferred
. Working knowledge around Rewards programs and system.

Technical & Professional Knowledge

• Demonstrates a high level of proficiency in language and culture of the supported country/location.
• Have an acceptable understanding of HR principals and/or Employee Laws of the supported country/location.
• Strong processing skills and analytical abilities
• Service mindset with strong interpersonal and communications skills.
• Functional knowledge and skills in using Microsoft application i.e. Words, Excel, Power Poin