Business Development Representative


Job Details

Kuala Lumpur, Kuala Lumpur, Malaysia
TDCX (MY) Sdn Bhd
27.04.2024

Want updates for this and similar Jobs?

Full Job Description

Job Summary:


This is a front-line customer engagement role responsible for pre-sales activities with customers. The Business Development Representative will use their knowledge of Cloud Services to help customers identify their needs in migrating to a cloud environment, leverage their sales acumen to navigate the selling cycle, close the sales, and ultimately work on the renewal of the Cloud Agreement. A team member in this role will be required to keep up to date with the latest breakthroughs in Cloud Services and work cross-functionally with different teams.


Regular activities in this role include:

  • Generating opportunities from marketing qualified leads or self-generated leads
  • Assessing customers' needs and translating those to Cloud Products and Services
  • Developing opportunities in alignment with the customer buying process and closing sales
  • Working collaboratively with other team members to identify cloud solutions
  • Collaborating with Technical Sales Team, Field Sales Team, and Solution Provider
  • Driving consumption and extending the customer lifecycle by engaging in renewal activities
Responsibility/Activity:
  • Identify and profile potential prospects
  • Manage assigned leads or end customers via telephone to detect potential business opportunities
  • Qualify leads into opportunities via BANT methodology, and generate up-sell and cross-sell opportunities
  • Managing pipeline, forecasting business, and developing influential relationships with existing customers
  • Administering CRM tools, goals, Salesforce
  • Collaborate with country field managers and engage resources to drive opportunities to closure
  • Supporting territory performance with revenue generation activities: Using aggressive hunting and farming techniques, assessing customer current/future technology needs engaging in follow-up discussions with customers
  • Presenting the value proposition to close deals and preparing necessary sales documentation
  • Follow up and conduct necessary sales activities on active opportunities until the deal closes
  • Follow up on dedicated marketing campaigns, assign leads to partners, lead follow-up concerning status and processing, check leads that have been converted into opportunities.
Qualifications:
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
  • Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
  • Strong time management skills and motivation to exceed expectations
  • Enjoy working in a fast-paced environmentand be able to balance multiple tasks at the same time
  • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
  • Excellent verbal and written communication skills in English and the language of supporting market

Report Job