Assistant Executive Housekeeper/ Manager Housekeeping

Full Job Description

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. What will I be doing?As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:Assist with overseeing Housekeeping/Laundry operationsOperate within departmental budgets through effective stock and cost controls and well managed schedulesSupport departmental targets and objectives, work schedules, budgets, and policies and proceduresEnsure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standardsPerform routine inspections of all Housekeeping areas and report any issues to the Executive HousekeeperImplement, effectively, all Housekeeping policies and procedures including Health and Safety and securityMonitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team workEnsure team members have an up-to-date knowledge of all room categories and amenitiesAssist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliersEnsure staffing levels cover business demandsEnsure ongoing training to support the Executive Housekeeper Ensure communication meetings are conductedManage staff performance issues in compliance with company policies and proceduresSupport managing, training and developing the teamDeputise in absence of the Executive Housekeeper Provide excellent guest serviceAssist other departments wherever necessaryWhat are we looking for?An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacityA high school certificate or equivalentHigh level of commercial awareness and cost control capabilitiesProficiency, at a basic level, with computers and computer programs, including Microsoft OfficeExcellent leadership, interpersonal and communication skillsCommitted to delivering high levels of customer serviceAbility to work under pressureExcellent grooming standardsFlexibility to respond to a range of different work situationsKnowledge of Workplace, Health, Safety and Hygiene is essentialStrong communication skillsA passion for delivering exceptional levels of guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Familiar with Property Management SystemsExperience managing a department and Profit and Loss accountHigh level of IT proficiency MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program???????Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support  Flexible Schedules Access to your pay when you need it ???????through DailyPay