Administrative (Customer Service HR Admin /Admin Assistant)

Full Job Description

• Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
• Check to ensure that appropriate changes were made to resolve customer's problems.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments as well as action taken.
• Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
• Enhance and improve current process.
• Ensuring customer satisfaction with clients
• Following process and procedure of the company.
  
  

• Assist in the recruitment process and on board documents for new hires.
• Sourcing and updating recruitment
• Assist manager(s) in full spectrum of HR activities/ a specific HR function.
• To maintain proper filling and documentation
• Oversee office administrative matter, office supplier, stationery and office maintenance.
• Able to work independently under pressure.
• Perform any ad-hoc as assigned by the company
• Coordinate recruitment functions which include sourcing, advertisement, screening and conducting interviews.
  
  

• Minimum Diploma or higher.
• Fluent in Bahasa Malaysia.
• Preferably with outspoken personality.
• Presentable outlook and personality.
• With Customer Service experience is added advantage.
• Strong communication, presentation and interpersonal skills and abilities
• Fresh graduate is encourage to apply too.
• Computer literate in Microsoft Office (Word, Excel, Power Point)
  
  

• EPF, SOCSO included
• Min 12 Days Annual Leave per year