737 Account Management jobs in Kuala Lumpur

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

1 week ago Be among the first 25 applicants

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for multiple Specialist, Account Management positions to be based in Bangsar South. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
• Monitor accounts and identifying upsell and cross-sell opportunities
• Develop sound strategic marketing plans and ensure consistent growth for the client’s business
• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
  
  

• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
• Collaborate with various stakeholders to ensure project delivered timely
• Collaborate with internal departments to facilitate client need fulfillment
  
  

• 2-3 years’ experience within a client management role preferable
• Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Outstanding knowledge of MS Office
• Knowledge in Salesforce is a plus
• Ability to speak in other languages would be an added advantage
  
  

• Account Management
• Client Relationship Building
• Upselling/Cross-Selling
• E-Commerce
• Revenue Management
• Project Management
• Data Analytics
• Critical Thinking/Problem Solving/Negotiation
  
  

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 22 hours ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 2 months ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Puchong, Selangor, Malaysia MYR2,800.00-MYR3,500.00 6 days ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Beranang, Selangor, Malaysia MYR2,200.00-MYR2,700.00 12 hours ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,400.00-MYR5,500.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Bukit Raja, Selangor, Malaysia 3 days ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia $700.00-$900.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR5,000.00 1 month ago

Petaling Jaya, Selangor, Malaysia MYR4,200.00-MYR5,000.00 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

1 week ago Be among the first 25 applicants

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Bangsar South, KL. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience.

Responsibilities:

These tasks include, but are not limited to:

• Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.
• Lead the team to ensure ad-revenue targets are met month on month
• Lead and motivate the team to deliver on meeting business goals. He/she is accountable to meet business goals for their team.
• Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis
• Proactively gather, analyse, and share data with management to influence business decisions
• Ensure removal of any roadblocks that hinder goal achievement with minimal supervision
• Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.
  
  

• At least 4-5 years of experience and a passion for managing teams and sales
• Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
• Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Knowledge in Salesforce is a plus
  
  

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 2 months ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia $700.00-$900.00 1 month ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Beranang, Selangor, Malaysia MYR2,200.00-MYR2,700.00 10 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,400.00-MYR5,500.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Bukit Raja, Selangor, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR5,000.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,800.00-MYR3,700.00 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR4,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

What you'll be doing

• Maintains customer records by updating account information.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Ability to present, persuade and communicate effectively.
• About 90% voice in Indonesian & Mandarin + 10% chat/email in English.

What we're looking for

• At least Diploma with experience.
• Requires good English skills, and excellent in Mandarin and Indonesian speaking.
• Able to read and write in Indonesian, Mandarin and English.
• Minimum 2 years of experience in a customer service or call center environment.
• Familiar with Oil and Gas industry is an added advantage.
• Preferable Immediate starter.
• Only open to native Indonesian speakers with at least 2 years of full-time working experience (passport validity should be more than 2 years, willing to relocate to Malaysia) or local Malaysian candidates with native or near native Indonesian skills.

Working Time & Mode

• Time: 24/7 (8 hours + 1 hour break)
• Days: Rotational Basis - including weekends & public holidays; 5 working days and 2 days off

About the opportunity

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

• Operational Support:
  • Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
• Promotion Management:
  • Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
• Vendor Onboarding:
  • Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
• SKU Management:
  • Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images,pricing accuracy, and updates.

What you need to be successful

Who You Are

• Highly organized and detail-oriented with a strong sense of ownership.
• Able to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Comfortable working with spreadsheets
• Previous experience in an administrative, operations, or account support role is a plus.
• Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

1 day ago Be among the first 25 applicants

- Job Title: Executive, Account Management

- Working Hours: Monday to Friday, 9.00am to 6.00pm (Hybrid)

- Salary Range: RM4,000 – RM6,000

Job Description:

Integrated Health Plans, a leading Third Party Administrator (TPA) for healthcare plans, is seeking an experienced and driven Executive/Senior Executive to join our Account Management team. This full-time position is based in Kuala Lumpur, MY and will play a crucial role in managing and growing our portfolio of healthcare plan clients.

What you'll be doing

• Serve as the primary point of contact for assigned healthcare plan clients, maintaining strong relationships and ensuring excellent client satisfaction
• Manage the renewal and re-negotiation process for client healthcare plans, working closely with internal teams to secure favorable terms
• Identify opportunities to cross-sell and up-sell additional products and services to existing clients
• Participate in the development and implementation of strategic account plans to drive growth
• Collaborate with the wider Brokerage team to support new business development efforts
• Provide timely and accurate reporting on key account metrics and performance

Job Requirements:

• Minimum 2-3 years of experience in account management, preferably within the insurance or healthcare industry
• Strong interpersonal and communication skills, with the ability to build and maintain relationships at all levels
• Excellent negotiation and problem-solving abilities to effectively manage client needs
• Ability to analyze data and produce insightful reports
• Passionate about the healthcare industry and driven to deliver exceptional client service
• Ability to work independently and as part of a team to achieve shared goals

About us

Integrated Health Plans is a leading Third Party Administrator (TPA) providing innovative healthcare solutions in Malaysia. Our mission is to improve the health and wellbeing of our clients by offering comprehensive, personalised healthcare plans. As a trusted TPA, we manage healthcare benefits on behalf of insurers, employers, and other organizations, ensuring seamless service delivery and cost-effective care.

• Seniority level Associate

• Employment type Full-time

• Job function Health Care Provider, Sales, and Management
• Industries Hospitals and Health Care and Insurance and Employee Benefit Funds

Referrals increase your chances of interviewing at Integrated Health Plans Sdn Bhd by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About the opportunity

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

• Operational Support:
  • Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
• Promotion Management:
  • Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
• Vendor Onboarding:
  • Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
• SKU Management:
  • Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images,pricing accuracy, and updates.

What you need to be successful

Who You Are

• Highly organized and detail-oriented with a strong sense of ownership.
• Able to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Comfortable working with spreadsheets
• Previous experience in an administrative, operations, or account support role is a plus.
• Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

• Operational Support:
• Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
• Promotion Management:
• Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
• Vendor Onboarding:
• Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
• SKU Management:
• Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, pricing accuracy, and updates.
  

• Highly organized and detail-oriented with a strong sense of ownership.
• Able to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Comfortable working with spreadsheets
• Previous experience in an administrative, operations, or account support role is a plus.
• Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

• Seniority level Associate

• Employment type Full-time

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

What you'll be doing

• Maintains customer records by updating account information.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Ability to present, persuade and communicate effectively.
• About 90% voice in Indonesian & Mandarin + 10% chat/email in English.

What we're looking for

• At least Diploma with experience.
• Requires good English skills, and excellent in Mandarin and Indonesian speaking.
• Able to read and write in Indonesian, Mandarin and English.
• Minimum 2 years of experience in a customer service or call center environment.
• Familiar with Oil and Gas industry is an added advantage.
• Only open to native Indonesian speakers with at least 2 years of full-time working experience (passport validity should be more than 2 years, willing to relocate to Malaysia) or local Malaysian candidates with native or near native Indonesian skills.

Working Time & Mode

• Time: 24/7 (8 hours + 1 hour break)
• Days: Rotational Basis - including weekends & public holidays; 5 working days and 2 days off

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

What you'll be doing

• Maintains customer records by updating account information.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Ability to present, persuade and communicate effectively.
• About 90% voice in Indonesian & Mandarin + 10% chat/email in English.

What we're looking for

• At least Diploma with experience.
• Requires good English skills, and excellent in Mandarin and Indonesian speaking.
• Able to read and write in Indonesian, Mandarin and English.
• Minimum 2 years of experience in a customer service or call center environment.
• Familiar with Oil and Gas industry is an added advantage.
• Only open to native Indonesian speakers with at least 2 years of full-time working experience (passport validity should be more than 2 years, willing to relocate to Malaysia) or local Malaysian candidates with native or near native Indonesian skills.

Working Time & Mode

• Time: 24/7 (8 hours + 1 hour break)
• Days: Rotational Basis - including weekends & public holidays; 5 working days and 2 days off